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Comfort Apartments Box Hill

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Comfort Apartments Box Hill

locationMelbourne CBD, Melbourne - VIC

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About Comfort Apartments Box HillAbout Comfort Apartments Box Hill

Location

This hotel is located in Box Hill.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a transfer service, a laundry service, a coin-operated laundry and a hotel doctor. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A living area, a kitchen and a bathroom also provide plenty of comfort and convenience. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher. Further amenities include a washing machine, an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

A continental breakfast guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Comfort Apartments Box Hill Amenities at Comfort Apartments Box Hill

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

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      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

8

Very Good

10

Average

7

Poor

2

Terrible

8

Recent Reviews: 35

  • User:Voyager10049699616

    Trip type: Couples

    Worst hotel

    rating25 Oct 2025

    Honestly the worst hotel I’ve been to! The location was hard to find, the outside was messy, weeds growing tall, rubbish all along the steps. The room we booked was with a balcony we didn’t get that. The hallways were messy like it hasn’t been vacuumed in a while. The shower curtain had mould on it, the power plugs were broken looked like it was cut, walls had broken bits on it like someone was eating at it. We stayed 4 nights and asked for housekeeping on the 2nd night and was told no they don’t do housekeeping only if you stay 1 week or longer. We had to go and ask for towels everyday which was ridiculous and rubbish was piling. The noise level was LOUD we were woken up every morning early hours by the building next door as there were trucks and cars coming constantly. I WOULD HIGHLY RECOMMEND NOT coming here.

  • User:PRABHJOT SINGH S

    Trip type: Friends getaway

    Excellent stay at Box Hill

    rating06 Sept 2024

    I had an excellent stay at a hotel in Box Hill. The cleanliness of the room was top-notch, and the staff went out of their way to ensure a pleasant experience. Their helpfulness really stood out and made my stay even more enjoyable. The location is convenient, and everything was well-maintained. I highly recommend this hotel to anyone visiting the area and would definitely choose to stay here again.

  • User:Russell B

    Trip type: Couples

    Ordinary- never again

    rating25 Aug 2024

    Small, crowded, lacking some basic facilities expected jn self-contained accommodation. First room reeked of cigarette smoke so they changed us to another which was free of stale smoke. No drawers to store clothes for a 3 day stay & wardrobe maybe 30cm wide hanging shared with ironing board. Lounge 2 seater rock hard. Tiny dining area. Microwave located ankle height. Verandah unable to sit in a chair as not wide enough. No change of towels in 3 days.Block out curtains were good.Shower water pressure goodBed just OK- 2 singles joined.Clean enough but paint on walls showing many wear & scratches. Can't recommend & won't go back. Local area very much Asian based.

  • User:Rose C

    Trip type: Couples

    Management and check-in arrangement is terrible.

    rating22 Apr 2023

    I made my booking through Qantas Hotels, and it is included the parking as the email shows. They don’t believe I paid for it and did not let my room card access to the car park. No one was in the reception and no one wants to fix the problem just keep sending me to other person. They don’t know what they are doing. Great location ,room was just ok. Management and check-in arrangement is terrible.NOT RECOMMEND!

  • User:938matv

    Trip type: Family

    Unhelpful, Unprofessional

    rating18 Oct 2022

    I accidentally left property at the hotel.The hotel offered to return it to me, but it was never sent. It has been attest a month of waiting, and a quite a few phone calls but they are yet to return my property or return my phone calls.Staff are generally unhelpful, or unwilling to undertake simple customer communication.

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