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Crown Towers Melbourne

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Crown Towers Melbourne

locationMelbourne CBD, Melbourne - VIC

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About Crown Towers MelbourneAbout Crown Towers Melbourne

Location

This hotel enjoys a beautiful location on the southern bank of the Yarra River. This establishment is part of the Southbank Entertainment Complex, which includes cinemas, nightclubs, shopping, an indoor entertainment theme park and a 24-hour casino. It is only a short 5-minute walk from the Central Business District and is close to the Melbourne Exhibition Centre. Melbourne Airport is only 18 km away.

Facility

The hotel has a lift and features 482 non-smoking rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. The hotel offers outdoor sports, including cycling/mountain biking, tennis, crazy golf and golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, badminton, bowling, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and Ayurveda treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a casino.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Crown Towers Melbourne Amenities at Crown Towers Melbourne

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Casino

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Bowling

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

1 km

Airport

25 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2943

Very Good

596

Average

232

Poor

148

Terrible

161

Recent Reviews: 4080

  • User:Penelope W

    Trip type: Family

    Sense of luxury

    rating27 Apr 2026

    Wonderful with beautiful rooms, excellent amenities, and comfortable experience with views of city. Service could always be improved to better match the hotel’s luxury standard, such as reducing wait times at the front reception.

  • User:Kayson H

    Trip type: Family

    Mediocre experience with some unprofessional front desk staff

    rating10 Mar 2026

    Linens fine. Room facilities are old but functional. Several front office employees are unprofessional and unwelcoming in attitude. Housekeeping team pretty great. Happy with concierge as well.

  • User:PegususPerth

    Trip type: Couples

    Yucky bulk shampoo and conditioner bottles

    rating02 Mar 2026

    This is a lovely, five star experience. The room is clean and the bed very comfortable. We loved the pillow menu.My only negative is this cheeky move to have big bottles of shampoo’s and cleansers for ‘environmental reasons’. It’s simply a cost saving idea and undignified for a quality hotel. Why not have two pillows instead of four, one tv instead of two, a fridge half the size, half as many towels, no bathrobes and no throw away slippers etc, all to save the environment? The small bottles of shampoo’s wouldn’t be used by travellers if they personally wanted to save the environment and many people see these as nice momentos, a reminder of their special stay.

  • User:Mastercritic1

    Trip type: Family

    Crown Towers Melbourne

    rating28 Feb 2026

    Crown hotel is nothing short of a dream with valet parking bags taken up luxury lobbies gold grand staircases and wonderfull pools and spas. And saunas. First you head up to your room and get robes nice amenities amazing bedding room service amazing views then you cna check out the mini fridge and refresh. You can also head to the pool gym spa or sauna to fully relax and exersice or order you car be bought up and drive to a nice spot in Melbourne. This is a must go fo everyone if your staying in Melbourne and want a bit of luxury in your trip.

  • User:DrTimRob

    Trip type: Business

    Hopeless non existent WiFi at Crown.

    rating28 Feb 2026

    WiFi is today critical for any business person. The WiFi at Crown is non existent. Furthermore getting onto a hotspot on phone is also impossible. I will not be able to stay at Crown again as WiFi is too important to me. The room was clean and tidy and staff do a good job. Sad to think that a basic thing such as WiFi is letting them down.

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