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Lancemore Crossley St.

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Lancemore Crossley St.

locationMelbourne CBD, Melbourne - VIC

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About Lancemore Crossley St.About Lancemore Crossley St.

Location

The hotel is situated in the heart of Melbourne's entertainment district. Guests can take advantage of the close proximity to the Princess, Her Majesty's Comedy and Regent Theatre and can reach major department stores, exclusive boutiques and Melbourne's renowned parks and gardens in just a few minutes' walk. Melbourne International Airport is located around 25 km from the hotel.

Facility

The hotel has a lift and features 88 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave and tea/coffee station, as well as a complete set of utensils, is a standard feature. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Family rooms are available for parents with children.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, yoga, callisthenics, a spa, a sauna and hiking.

Meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Lancemore Crossley St. Amenities at Lancemore Crossley St.

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Sauna

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      Sun terrace

LocationLocation

Map preview

Around this property:

City Centre

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

274

Very Good

18

Average

8

Poor

3

Terrible

8

Recent Reviews: 311

  • User:Aodhan K

    Trip type: Couples

    Avoid this place like the plague.

    rating13 Apr 2026

    The only good thing about this establishment is the location. The lobby is dark and totally uninviting as you are immediately met with an overpowering smell of cheap tabacco and perfume. One of the two elevators was out of service which is completely unacceptable given the large number of guests in the building. On that note the demonic video displayed in the elevator was creepy and made it very uncomfortable for guests. This was commented on by everyone I shared an elevator with. The room (suit) was not what was advertised online. I had to carry all over my luggage up a flight of stairs on level 6 to access my room. This would not be possible for someone who is elderly or infirm. The hotel's attempts to rectify the situation with a 15 dollar bottle of Chardonnay was simply quite insulting. On top of this was the intrusive nature of the staff who entered my room to check that I hadn't consumed any food from the mini bar. While the room was generally clean the doona covers for the blanket were stained. The bathroom didn't have a working fan.The considerable cost of the room represents terrible value. I would strongly urge anyone considering the Lancemore to avoid it like the plague. This is one the creepiest places I have ever stayed. Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St., Melbourne, responded to this review Dear Aodhan,Thank you for taking the time to share your feedback. We are sorry to read that your experience did not meet your expectations.Our hotel offers a range of room types, including split level configurations within the building. Our team is always available to assist with luggage to ensure a smoother and more comfortable arrival experience for all guests.With regard to the minibar check, this is a standard operational procedure carried out across hotels to ensure proper stock control and accuracy. Our team always knock prior to entering any guest room. We do respect guest privacy at all times, and where a Do Not Disturb sign is displayed, this is always fully observed.We also take note of your comments regarding cleanliness and maintenance. These have been shared with the relevant departments for internal review and follow up where required.While we regret that your impression of your stay was not positive, we do take all guest feedback seriously and use it to continually review and improve our operations.Kind regards,IrynaFront Office Manager

  • User:Belinda S

    Trip type: Couples

    A great stay

    rating01 Apr 2026

    A great location where everything is so convenient. Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St., Melbourne, responded to this review Dear Belinda,Thank you for your review.I am so pleased to hear you had a great stay with us and enjoyed our convenient location. It is always wonderful to know guests are able to make the most of everything Melbourne has to offer right on our doorstep.We hope to welcome you back again soon.Kind regards,WillFront Office SupervisorLancemore Crossley St. Melbourne.

  • User:stewartir2024

    Trip type: Couples

    Must recommend

    rating29 Mar 2026

    Friendly service, great breakfast, a bit quirky but suited us Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St., Melbourne, responded to this review Thank you very much for your kind feedback! We are delighted to hear you enjoyed the friendly service of our team and breakfast, and that our quirky style suited your stay. We look forward to your next stay with us. - Kristina ar Lancemore Crossley St.

  • User:PotterWhanau

    Trip type: Family

    Location!

    rating19 Mar 2026

    Great location. Friendly staff. Good breakfast. Thought the room, breakfast, and drinks package was good value Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St., Melbourne, responded to this review Dear Potter,Thank you for your positive review of your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to hear that you had a great experience.We look forward to welcoming you back on your next visit.Warm regards,

  • User:Stella F

    Trip type: Business

    Enjoyable Stay

    rating01 Mar 2026

    Thoroughly enjoyed our stay. Customer experience was exceptional from staff welcome, to breakfast team serving your coffee. Nothing was too much trouble. Rooms modern and clean and location fatastic. Would definately stay again. Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St., Melbourne, responded to this review Dear Stella, Thank you for your positive review of your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to hear that you had a great experience.We look forward to welcoming you back on your next visit.Warm regards,

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