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Mantra Southbank Melbourne

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Mantra Southbank Melbourne

locationMelbourne CBD, Melbourne - VIC

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About Mantra Southbank MelbourneAbout Mantra Southbank Melbourne

Location

Located right in the heart of Melbourne's vibrant arts and entertainment district, the aparthotel is adjacent to the Victorian Arts Centre and minutes away from the Crown Entertainment Complex. The Convention Centre is around 500 m from the residence and Melbourne International Airport is some 15 km away.

Facility

The apartment hotel welcomes guests in a 13-storey building with a lift and 130 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station, dishwasher and oven, as well as a complete set of utensils, is a standard feature. Other amenities available include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the apartment hotel, including cycling/mountain biking, a gym, callisthenics, a spa, a sauna, a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Mantra Southbank Melbourne Amenities at Mantra Southbank Melbourne

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

City Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1028

Very Good

1114

Average

400

Poor

124

Terrible

79

Recent Reviews: 2745

  • User:Karina_In_Melbourne

    Trip type: Family

    Good price in key location

    rating20 May 2026

    Mantra Southbank is a good middle choice for a midweek Southbank stay. There are cheaper options, there are more luxurious options - Mantra is a solid compromise.As a party of 3, staying at most local competitors means sharing beds or using a rollaway. Mantra’s 2-bedroom apartment offers a choice of bedding – we chose 2SB, 1KB.The location is excellent. You’re a 10-minute stroll from Flinders Street station – the famous Melbourne meeting place and transport hub. There’s a 7/11 across the road, and restaurants to suit all budgets at Southbank and the nearby Southgate shopping precinct. Some of the Southgate food court outlets weren’t open for dinner midweek, but you certainly won’t starve. On the Wednesday night we were there, Grill’d, PappaRich, a juice bar and an icecreamery were open in the food court.Mantra’s lobby looks good and smells good. The breakfast buffet is next to the lobby. It’s not included with your stay but can work out more economical to add in at the time of booking rather than to pay on the day. The spread is standard 4-star hotel fare, with eggs to order being the highlight. Barista coffee is available for a fee. The restaurant is only open for breakfast – you will have to source your other meals elsewhere.Level 18 hosts a gym, sauna and heated pool. There are nice views toward Flinders Street station from the balcony. Pool towels are not provided – you are expected to use your room towel at the pool.The apartment itself had a full kitchen and generous living area with couch and dining table. There were TVs in the living room and one of the bedrooms, with a good range of Foxtel channels. The Accor member Wi-Fi was easy to access but not the regular guest connection. The beds were uncomfortable, but the apartment was clean.The bathroom was dated, with a shower/tub combination that was difficult to climb into. The water in the shower took a long time to warm up, making a mockery of the sign politely requesting guests keep their shower time under 4 minutes. The toilet was inconveniently positioned behind the bathroom door, wedged in a corner that would be very difficult for a plus-sized person to use.Overall, Mantra Southbank is a useful option for a Melbourne city stay. The configuration options for the beds make Mantra Southbank a better option for groups than a standard hotel. They offer competitive prices, a great location, and the bonus of a pool, gym and breakfast. When I next need to stay in the CBD, I would certainly consider Mantra Southbank.

  • User:jdelor

    Trip type: Business

    Large room but very basic

    rating23 Mar 2026

    Spent a night their for a work trip. The location is excellent, the rooms are very large but extremely basic & had a cheap feel to it.Totally fine for a budget experience but I did expect more.The room had a kitchen but it did not make me feel enticed to use it.The room had a lot of amenities but the ironing board was useless.I will say that the staff were very friendly & helpful & bumped up mu rating.

  • User:Michelle O

    Trip type: Friends getaway

    Very disappointed

    rating30 Jan 2026

    Not up to Accor standard at all. Bad customer service and the cleanliness of the apartment left alot to be desired. Bathroom filthy. Stove top dirty. I could go on. Front Desk Duty Manager rude & unwelcoming. Loved the location though. Jens Corder, General Manager at Mantra Southbank Melbourne, responded to this review Dear Michelle, thank you for staying with us and for sharing your feedback. I’m sorry to hear that your experience was not what you expected. Your comments help us improve, and I’ve shared them with our team so we can address the issue. We hope you’ll give us another chance to welcome you in the future.Sincerely,Jens Corder

  • User:aussie j

    Trip type: Family

    Good hotel with good buffet breakfast

    rating30 Dec 2025

    If the other rooms is as good as the one we had, this is a good hotel in a good location. Friendly staff, good buffet breakfast with excellent barista coffee Jens Corder, General Manager at Mantra Southbank Melbourne, responded to this review Dear joeAussie,Thank you so much for your kind words about your recent stay. We're glad you enjoyed the buffet breakfast and liked our location and friendly staff. Your feedback means a lot to us, and we hope to welcome you back soon.Your feedback helps us keep improving our services. We hope you'll choose to stay with us again.Best regards,Jens Corder, Mantra Southbank Melbourne

  • User:N6918VZjunec

    Trip type: Family

    Very mediocre

    rating29 Dec 2025

    No view, our room was right near a lift where the housekeeping kept their smelly dirty washing trolley 24×7. We asked to change rooms, but they were supposedly fully booked for the cricket season. Pool was warm, but the floor super slippery.Breakfast buffet was the same every day. Quite ordinary and the brewed coffee was tasteless. They allowed us to store out luggage which was helpful.

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