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Marriott Melbourne

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Marriott Melbourne

locationMelbourne CBD, Melbourne - VIC

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About Marriott MelbourneAbout Marriott Melbourne

Location

The hotel is located on the corner of Exhibition and Lonsdale Streets, in the heart of Melbourne. Some of the city’s famous landmarks, such as St Peter's Church, Parliament House and the State Library of Victoria, are less than 500 metres from the hotel. A bus station is about 2 km away, whereas a train station is just over 1 km away. Melbourne International Airport is about 20 km from the hotel.

Facility

The hotel has 166 rooms and 16 suites, which are located on 10 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available. 6 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, callisthenics and aerobics. A spa, a sauna and steam bath are available in the wellness area.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Marriott Melbourne Amenities at Marriott Melbourne

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Train Station

1 km

Underground/Over ground Station

1 km

Bus Station

2 km

Park

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1426

Very Good

651

Average

160

Poor

57

Terrible

26

Recent Reviews: 2320

  • User:bus11traveller

    Trip type: Business

    Bit of history every corner

    rating30 Apr 2026

    Dated every corner, feels more like a 3*. As the rooms are old, the upside is they are on the bigger size compared to most in the city. That aside, the cleanliness, decor and vibe are just sad. This is not the first observation/ post about finding clumps of dust in the bathroom vent, as a branded hotel like Marriot, really expect this should be addressed ASAP. Yearn Sun, Guest Services / Front Office at Melbourne Marriott Hotel, responded to this review Hello bus11traveller, Thank you for choosing your stay at Melbourne Marriott Hotel. It is very regret to read that your overall stay experience was a downfall due to multiple issues. I have reached out to you directly to follow up on your stay. Once again , thank you for your feedback. We look forward to your next visit.Best Regards, Jolie Sun Direector Of Rooms

  • User:NICHOLAS T

    Trip type: Couples

    Great location and value

    rating10 Mar 2026

    This hotel is located on the edge of the CBD and Chinatown.Our room was well sized with all the usual amenities and a powerful shower.There is a gym and indoor swimming pool.We got a free glass of bubbles on arrival. Staff were great.

  • User:Pawan_Prabhat

    Trip type: Business

    Unprofessional front desk. They lie a lot. No room service. This is not a 5-star hotel.

    rating05 Mar 2026

    I reached the hotel at around 11.30 pm and asked for some food. The front desk staff said that their oven was broken and they did not have anything for me to eat. They asked me to order from UberEats. Now this is Marriot and I had booked a junior suite !!! After half an hour they said that the oven was fixed and they can get me a pizza. The pizza was put together by one of the night staff and when I asked him to send some olive oil with the pizza he did not come back or reply for 15 minutes. When I called back at the reception he picked up and said that he was about to inform me that they did not have Olive Oil. Now as you can you see they had lied about the oven at the front desk. They are aksing their guests to order food from outside. The room was good but the. lobby/lift was dirty and the front desk staff lies and are unprofessional. Yearn Sun, Guest Services / Front Office at Melbourne Marriott Hotel, responded to this review Hi Pawan_Prabhat, Thank you for sharing your feedback regarding your recent stay.Please accept our sincere apologies for the inconvenience you experienced when requesting food upon your late arrival. At the time of your request, our oven was unfortunately experiencing a temporary technical issue, which was shortly rectified, and allowed the team to later offer the pizza. I would like to assure you that the team did not intend to mislead you.It’s understandable that this situation felt frustrating, especially given your expectations after booking a junior suite. I also acknowledge your comments about the condition of the lobby and lift, as well as your positive mention of the room itself. Your input is valuable and helps highlight areas that could benefit from improvement. Thank you for taking the time to share your experience.

  • User:BoulderCanyon

    Trip type: Business

    Dated, Poorly Maintained, and Disappointing

    rating30 Jan 2026

    This hotel is advertised as a five-star property, but it is nowhere near that standard.The room was extremely dated, tired, and poorly maintained. Upon arrival, the air-conditioning did not work at all. The bathroom floor tiles were visibly dirty, paint was chipped, and the door hinges were badly rusted. Overall, the room felt neglected and in clear need of refurbishment.I went to the front desk to request a proper bathroom cleaning. While housekeeping addressed some areas, others were simply ignored. I also specifically asked that the air-conditioning vents be cleaned, as they were heavily coated with dust and debris. While the AC itself was eventually fixed, the vents were never cleaned.The front desk appeared understaffed, and there was no clear sense of management presence or ownership of the issues. Service felt reactive at best, not proactive or aligned with what you would expect from a hotel claiming five-star status.I’ve stayed at other Marriott properties in Melbourne, including the W, and had excellent experiences. Unfortunately, this stay was a major disappointment. I regret choosing this hotel and will not return.I strongly recommend considering a different Marriott property. This is one of the worst-maintained major hotels I have stayed in. Yearn Sun, Guest Services / Front Office at Melbourne Marriott Hotel, responded to this review Dear BoulderCanyon, Thank you for choosing your stay at Melbourne Marriott Hotel, and thank you for sharing your feedback with us. We strives to provide highest level of hospitality, and I am very sorry for letting your down due to multiple issues you had during your stay, I have reached out to you to follow up on your stay experience directly. Once again, thank you for sharing your stay experience. We look forward to welcome you back with a better stay experience. Best Regards, Jolie Sun Director Of Rooms

  • User:HBK2014

    Trip type: Couples

    Good location, but lower your expectations

    rating20 Jan 2026

    Best thing about this hotel was the location, which was easy walking distance to everything from the Queen Vic Market to the Botanical Garden to the MCG to the CBD. There wasn't anything really "wrong" with the property. But we were shocked that it is branded as a Marriott rather than a Courtyard or a Fairfield. Had we expected this level of quality, we wouldn't have been nearly as disappointed in this mostly average stay. To frost the cake, the "executive lounge" was a tiny room semi-divided on one wall from the lobby. Comically small and notably uncomfortable. Yearn Sun, Guest Services / Front Office at Melbourne Marriott Hotel, responded to this review Hi HBK2014, Thank you for choosing your stay at Melbourne Marriott Hotel, and thank you for sharing your open and honest feedback on your recent stay experience. Firstly please accept my most sincere apologizes for failing to meet your expectations. It's great to hear your positive comments regarding hotel location. I am, very sorry that our facilities and service is failing to meet your expectations. I have shared your feedback with relative department, rest assured that we will definitely take your feedback onboard and make necessary improvements. Once again, thank you for sharing your stay experience with us. We look forward to welcome you back with a better stay experience.Best Regards, Jolie Sun Director Of Rooms Melbourne Marriott Hotel

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