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Mercure Melbourne Albert Park

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Mercure Melbourne Albert Park

locationMelbourne CBD, Melbourne - VIC

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About Mercure Melbourne Albert ParkAbout Mercure Melbourne Albert Park

Location

The hotel is centrally located on Queens Road, overlooking the beautiful Albert Park Lake (opposite the renowned Grand Prix track). It lies just minutes away from the St Kilda Road business precinct, Melbourne's CBD, South Yarra's Chapel Street retail precinct, the Botanical Garden and St Kilda and Port Phillip Bay beaches. Melbourne Airport is only 22 km away.

Facility

The hotel has a lift and features 137 rooms. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. The hotel offers outdoor sports, including cycling/mountain biking, tennis, crazy golf, golf and fishing. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. A kids' club and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Mercure Melbourne Albert Park Amenities at Mercure Melbourne Albert Park

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

686

Very Good

603

Average

277

Poor

124

Terrible

97

Recent Reviews: 1787

  • User:Akira P

    Trip type: Business

    Platinum plus

    rating30 Apr 2026

    Platinum Plus Membership – AccorI recently stayed at Pullman Melbourne Albert Park using my Platinum Plus membership, and it was a fantastic experience.I received a complimentary room upgrade to a spacious room on level 9, which included a mini bar and access to breakfast. The room was massive, with a beautiful view overlooking Albert Park and the lake.As part of the membership benefits, I was also welcomed with a complimentary bottle of wine and canapés, which made the stay feel extra special. Considering all the inclusions, the price was very reasonable.The staff are always friendly and welcoming every time I visit. Their warm hospitality truly makes a difference and keeps me coming back.

  • User:taffy_longman

    Trip type: Couples

    Great quiet location and great service

    rating25 Apr 2026

    Excellent hotel quiet good location and Madeline front of house was very good and check in was breeze with complimentary upgrade Room older style spotlessly clean and comfortable with a bath as requested and very nice view over Albert park Great facility gym indoor pool sauna and spa was a bonus for us Breakfast with a great selection of food and drinks beverages manager FB was a wonderful gentleman called Jack amazing hospitality skills and a credit to Pullman brand Dinner was in bar lounge area as restaurant wasn’t open however full menu and table service was excellent another staff member Simi I think was his name was so polite and helpful Definitely will return to this place as enjoyed location short tram in to the city on nearby st Kilda road

  • User:Stu P

    Trip type: Couples

    Neglected

    rating19 Mar 2026

    Rushed at check in, disinterested staff, room dirty with dust all over the dressers and no housekeeping for two days in a row.

  • User:PotterWhanau

    Trip type: Business

    No Thanks

    rating19 Mar 2026

    Staying here now and for two nights received no house keeping. Not impressed for the price. Won’t be back.

  • User:Steve T

    Trip type: Friends getaway

    Great stay

    rating17 Mar 2026

    Although it's an older building, the room, bathroom and public areas have all been modernised to a good standard. Particularly liked the lobby and bar area - we spent a couple of evenings here enjoying drinks and good bar snacks. Service was excellent and friendly everywhere, specially at the bar (sorry didn't catch the names). Breakfast was the standard buffet (and expensive) but there is also a small cafe for breakfast and lunch snacks.Room was clean and comfortable with expected facilities and amenities. Small bathroom - you can't help but flood the floor because of the shower design so extra bath mats should be supplied. Gold status upgrade to a room with a nice view of Albert Park and the city in the background. The Gold welcome gift is substandard compared to other hotels - just a small chocolate.Good leisure facilities - small pool, gym, hot tub and sauna.Location is half way between the city and St Kilda with a tram stop around the corner. I would usually stay in the city but this was a handy location for a concert I was attending in St Kilda. Price was reasonable and would stay again if I needed to be near St Kilda.

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