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Peppers Docklands Melbourne

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Peppers Docklands Melbourne

locationMelbourne CBD, Melbourne - VIC

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About Peppers Docklands MelbourneAbout Peppers Docklands Melbourne

Location

This hotel is located right in the heart of Docklands.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, callisthenics, aerobics and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Peppers Docklands Melbourne Amenities at Peppers Docklands Melbourne

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1008

Very Good

555

Average

162

Poor

55

Terrible

52

Recent Reviews: 1832

  • User:cpr2exs

    Trip type: Business

    Getting worse

    rating29 Mar 2026

    It’s my second stay at this property, about a year from the last one. When I compare the two visits this one is worse on many fronts. Firstly I was double charged when I had already paid and the staff didn’t even clarify before billing me. That was resolved with the duty manager the next day. The bed is lumpy . I tried both sides of the bed but both were lumpy. The air conditioning is not working properly - either too hot or too cold. There’s a bad smell coming from the shower and there’s not enough hot water during peak shower times in the morning and evening. In all I think the property is deteriorating from the last time I stayed.

  • User:Kaidance G

    Trip type: Solo travel

    pleasant stay

    rating22 Feb 2026

    enjoyable stay. friendly and helpful staff

  • User:De Mel N

    Trip type: Solo travel

    Awesome Stay

    rating12 Feb 2026

    I stayed from 10-13 Feb, In room 418, which was a really good stay. Staff was very helpful, special thanks to Michael, Jack and copper who took care of me when I was there.

  • User:CamTas1

    Trip type: Couples

    Nice but not five star

    rating08 Feb 2026

    Great location for us to walk to Southern Cross station and to get on trams. The location is amongst offices and is pretty quiet with some interesting cafes .The room we had was well appointed and well maintained .We didn’t experience a welcoming approach from staff at checkin and a reluctance to attend to issues . Breakfast is reasonable and is buffet style .The pool and gym are in a neighbouring building which is fine . We found the gym area to be quite unclean and in some aspects , unsafe . When reporting this , we were not made aware of OHS procedures . Overall , this is not a five star hotel and the professional approach usually associated with Accor wasn’t really evident .

  • User:Sam L

    Trip type: Solo travel

    Great location for tram travel and spacious clean rooms

    rating11 Jan 2026

    The hotel has a tram stop in front of it in the free tram zone. It’s a perfect location to catch the trams all over Melbourne. I’m the room was quite big and facilities nice and clean. There is a pool but it’s in another building which I didn’t have time to use. The breakfast is really nice and there is a bar area for drinks. Well staffed, I arrived late and saw some reviews about staffing for late arrivals but it was fine. Staffs were friendly and helpful. Would definitely stay again.

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