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Pullman Melbourne On The Park

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Pullman Melbourne On The Park

locationMelbourne CBD, Melbourne - VIC

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About Pullman Melbourne On The ParkAbout Pullman Melbourne On The Park

Location

This hotel warmly welcomes guests in Melbourne.

Facility

The hotel has 4 lifts and features 419 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and tennis are available. Water sports available at the hotel include windsurfing, sailing, catamaraning and diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. The hotel also offers special catering options.

Amenities at Pullman Melbourne On The Park Amenities at Pullman Melbourne On The Park

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Catamaran

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      Children's Entertainment

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      Diving

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

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      Windsurfing

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

610

Very Good

555

Average

270

Poor

111

Terrible

59

Recent Reviews: 1605

  • User:Holidays-au

    Trip type: Couples

    Perfect for am MCG visit

    rating17 May 2026

    f you are heading to the MCG, this is an excellent place to stay. A word of caution though — on game days parking is at a premium and the car spaces are very tight. Thankfully, there is a tram stop right out the front, making trips into the city very convenient for those wanting to explore Melbourne.The meals were great, the room was well appointed, and the overall stay was very comfortable. The only downside was that the bar area became extremely crowded and noisy with game-day patrons, which at times impacted the experience for overnight guests using the facilities. Glen Erickson, General Manager at Pullman Melbourne on the Park, responded to this review Dear Guest,Thank you for the great review of Pullman Melbourne on the Park! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eliza Stewart Guest Experience Manager

  • User:96jean

    Trip type: Family

    Luxury at its best at Pullman on the Park!

    rating03 May 2026

    Actual luxury truly fantastic! Amazing breakfasts, attentive staff, and a great location with easy access to transport. Loved our stay! Glen Erickson, General Manager at Pullman Melbourne on the Park, responded to this review Dear Jean,We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Eliza Stewart Guest Experience Manager

  • User:MohammedKE7

    Trip type: Business

    My experience

    rating12 Apr 2026

    Hotel was nice but for what I paid I believe it could be better. Breakfast was good. Rooms were clean and spacious. Glen Erickson, General Manager at Pullman Melbourne on the Park, responded to this review Dear Mohammed,We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Eliza Stewart Guest Experience Manager

  • User:Getaway10085149922

    Trip type: Solo travel

    Middle of the road

    rating26 Mar 2026

    I was disappointed with several aspects of my stay. On arrival, the room had a number of maintenance issues. The television was not working initially (although restarting it resolved the problem), and throughout the stay it was very hit‑and‑miss whether it would work first time, which I was told is a known issue. The air conditioning was not functioning, and one of the power sockets in the room was also not working.When I tried to report the air‑conditioning issue, I was unable to use the room phone as it also wasn’t working, so I went down to reception instead. Unfortunately, the receptionist appeared unsure how to handle what should have been a fairly straightforward concern. There was no apology and no real sense of care or urgency. He defensively stated, “This is the first I’ve heard of this,” despite the fact that I had only checked in less than an hour earlier—which is precisely why I went down to report it. After consulting with someone out the back, I was told that maintenance would attend the room.The maintenance technician who attended was excellent. He took the time to explain that there had been an earlier leak in the system causing air‑conditioning issues throughout the hotel, that it had since been fixed, and that the room would begin cooling down. His professionalism and communication were greatly appreciated. Perhaps this information should have been communicated to reception staff. Unfortunately, he was unable to fix the faulty power socket—certainly not the end of the world, but inconvenient as it was the one located next to the desk.The bed was comfortable enough. Housekeeping was adequate overall; however, several items were not replenished, and service was quite late in the day (around 3–4pm). As I had been out exploring most of the day, it would have been nice to return to a freshly made room rather than having to rearrange plans to vacate the room when housekeeping eventually arrived. I didnt use the pool, as it didnt look all that inviting. The club lounge was also quite disappointing. After spending a significant amount of time sorting out the room issues, I went up to find that soft drinks had not been restocked, several tables were messy, and there was very little in the way of snacks. During the evening canapés, the lounge was extremely crowded and I struggled to find a table, even as a solo guest. I wasn’t sure whether there was an event on or if this level of crowding is normal. The drink selection was quite limited (a few beers and wines), although the food itself was good. Due to the noise and overall atmosphere, I left as soon as possible and did not return the second night, as it felt quite overwhelming.On a positive note, breakfast in the main restaurant downstairs was very good and far calmer than the club lounge. Given the lounge’s small size and limited space to move around, the restaurant was a much better experience. I think overall my stay was OK, I don't believe it was good value for money given the issues I experienced and what I had paid for the room, for that reason I would struggle to return.

  • User:Carla B

    Trip type: Couples

    Suits our needs

    rating24 Mar 2026

    We really like this hotel, staying on the 18th floor with access to the lounge for a good coffee/hot choc and a quiet breakfast is v helpful. Stuart is to be commended for his attention to detail in remembering our preferences and also being chatty but never overbearing - please pass this on. This is our third time at this hotel, there's a tram just outside, it's a great base to get to and from the airport and has a carpark underneath. Only one grumble this time is the a/c was a bit loud. Glen Erickson, General Manager at Pullman Melbourne on the Park, responded to this review Dear Carla,We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Eliza Stewart Guest Experience Manager

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