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Punthill Caroline Springs

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Punthill Caroline Springs

locationCaroline Springs, Melbourne - VIC

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About Punthill Caroline SpringsAbout Punthill Caroline Springs

Location

This apartment hotel welcomes guests in Caroline Springs.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, medical assistance, a hairdresser and a coin-operated laundry. A fax machine is on hand for guests' business and communication needs.

Rooms

Rooms are equipped with air conditioning and central heating. Some rooms have a balcony, which gives guests additional space for rest and relaxation. Additional features include a microwave and a tea/coffee station. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Amenities at Punthill Caroline Springs Amenities at Punthill Caroline Springs

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

20

Very Good

3

Average

5

Poor

1

Terrible

6

Recent Reviews: 35

  • User:JCJZ

    Trip type: Business

    Not like the reviews I read.

    rating09 May 2026

    First time staying here. Booked a studio room and must have been upgraded to a 2 bed accessible unit. Staff although obviously new and training were very polite and got me checked in quickly. Traffic noise was the thing that people were worried about, I didn’t hear the traffic at all. Cleanliness was a pro in the reviews but my room was filthy. The couch appeared to have black mould all over it. Flipped the cushions and had burn holes?? Every chair in the apartment was covered in filth. Spider webs in the corners of the rooms. Not sure if it was cleaning products or something else but the toilet seat needed tended to. Both beds were extremely firm, not what I would call comfortable. There was only 1 remote between 3 aircon units. My opinion is average at best. Worst of all long life milk for my morning coffee. There was a coffee shop downstairs though.

  • User:Christine M

    Trip type: Couples

    Christmas holiday

    rating28 Jan 2026

    This hotel was conveniently situated for us at it was close to family. Unfortunately room was a bit grubby and also being Christmas it was lacking housekeeping as we stayed a week in 2 separate apartments. Close to restaurants and Dan Murphy's. Very busy most of time. Restaurants were good had breakfast down there every morning almost. Reception Caroline Springs Punthill, Owner at Punthill Caroline Springs, responded to this review Thank you for taking the time to leave your review Christine. We are disappointed to hear we missed the mark during your stay and apologies for any inconvenience. Your feedback has been discussed with our team to ensure the areas you’ve highlighted are addressed and remain a focus moving forward. Kind regards,

  • User:Sally K

    Trip type: Family

    Bad!!!! Dirty cot and room!

    rating24 Aug 2025

    Please do not use their cot it was honestly disgusting! Brown smudge on all four sides of the net of the cot. And when asked for another one it was dirty as the first one. We had to put our 3 month baby in our bed. Reception Caroline Springs Punthill, Owner at Punthill Caroline Springs, responded to this review Thank you for taking the time to leave your review Sally. I have spoken with our housekeeping and front office team to ensure this does not happen again, and our cots have been deep cleaned. Please don’t hesitate to reach out to me directly if you’d like to discuss this further. We take your feedback very seriously and would genuinely appreciate the chance to make it right. Best wishes, Chloe Hotel Manager

  • User:Guide28233188886

    Trip type: Solo travel

    Must stay here amazing place to stay

    rating14 May 2025

    Amazing stay here. Room was clean bed comfy. Bathroom was exceptionally clean. Had a little balcony to sit at and look out on. The lady at reception at check in was super friendly. Convenient Dan Murphy's Down stairs too as well as a pizza shop Reception Caroline Springs Punthill, Owner at Punthill Caroline Springs, responded to this review Dear Guest, We appreciate you taking the time to share your experience staying with us at Punthill Caroline Springs. We're glad you found it a comfortable place to stay. We pride ourselves on delivering a positive experience and sharing true hospitality. We look forward to welcoming you back to Punthill Caroline Springs in the future.Kind regards,Punthill Caroline Springs Reception

  • User:Manoj K

    Trip type: Business

    I will be back soon

    rating15 Apr 2025

    This is a wonderful place to stay. The staff are friendly and happy to help. The location is quite so can have a good nights sleep. I will be returning soon to stay at this place. There are few restaurants downstairs also. There is a walkway along the lake also.Manoj Kumar

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