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Punthill Flinders Lane

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Punthill Flinders Lane

locationMelbourne CBD, Melbourne - VIC

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About Punthill Flinders LaneAbout Punthill Flinders Lane

Location

Surrounded by restaurants, cafes, bars, boutiques, department stores and Melbourne's funky laneways, this apartment hotel provides the complete Melbourne city centre experience right on its doorstep. The property is superbly positioned, being just a short stroll from Melbourne's famous tourist attractions. Flinders Street railway station is just 200 metres away, whilst Melbourne Airport is some 25 km from the establishment.

Facility

The apartment hotel has 60 rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-size bed or a sofa bed. A desk is provided. A fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the apartment hotel, including cycling/mountain biking and a gym. A casino offers fun and entertainment.

Meals

The dining area includes a restaurant and a café.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Punthill Flinders Lane Amenities at Punthill Flinders Lane

  • Facilities

    • -

      Air conditioning

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

336

Very Good

368

Average

154

Poor

51

Terrible

57

Recent Reviews: 966

  • User:Rachel P

    Trip type: Family

    Will return! Great location

    rating19 Apr 2026

    Great location, comfortable apartment. Only downside, if traveling with a car, is nearest car park is over a block away Flinders Lane, General Manager at Punthill Flinders Lane Apartments, responded to this review Thank you for choosing to stay with us at Punthill Flinders Lane. We appreciate you taking the time to leave us some feedback and completing the survey.We are glad to hear that you enjoyed your stay with us overall.We look forward to welcoming you back next time! Warm Regards, Punthill Flinders Lane Management

  • User:MiriMcd

    Trip type: Couples

    Unfortunately I was not informed of the parking cost until checking out.

    rating16 Feb 2026

    The hotel is a great location and the rooms are clean with all expected additions for cooking. The beverages included - tea and coffee good quality. Flinders Lane, General Manager at Punthill Flinders Lane Apartments, responded to this review Thank you for choosing to stay with us at Punthill Flinders Lane.We appreciate you taking the time to leave us some feedback.We are glad to see that you enjoyed the stay with us.We sincerely apologise that the parking charge was not clearly communicated to you prior to checkout. We understand how frustrating it can be to encounter an unexpected cost at the end of your stay.We look forward to welcoming you back next time!Warm Regards,Punthill Flinders Lane Management

  • User:Tina S

    Trip type: Family

    Terrible

    rating23 Jan 2026

    The worst apartments, filthy dirty and I wouldn’t have stayed but we were with our grandchildren and we had already been moved around by Punthill and had to get to the tennis. Would not recommend this chain judged on this apartment. It would take a week to clean it properly! It was also expensive considering the state of the place. Only positive was the position for the tennis. Flinders Lane, General Manager at Punthill Flinders Lane Apartments, responded to this review Dear Tina,Thank you for choosing to stay with us at Punthill Flinders Lane. We appreciate you taking the time to leave us some feedback and completing the survey.We are sorry to hear about your experience and sincerely apologise for the condition of the apartment, as this is not the standard we aim to provide. We understand how distressing this would have been, particularly while travelling with your grandchildren and after being relocated multiple times. Your comments regarding cleanliness have been taken seriously and will be reviewed with our housekeeping.We are pleased to hear the location was convenient for your tennis plans, but we regret that the overall experience fell well short of expectations.We look forward to welcoming you back next time!Warm Regards,Punthill Flinders Lane Management

  • User:barbarab2014

    Trip type: Family

    Comfortable and great location

    rating30 Dec 2025

    We go to Melbourne once a year and each time stay at Punthill Apartments, Flinders Lane. This year was no different. The apartment is always clean and comfortable. The beds are really comfortable. The location is fantastic being within walking distance of transport, supermarkets, Bourke Street Mall. The staff are always helpful and polite. We look forward to our stay this year. Flinders Lane, General Manager at Punthill Flinders Lane Apartments, responded to this review Hi Barbarab,Thank you for your wonderful review! We’re thrilled you continue to choose Punthill Flinders Lane for your annual trips to Melbourne. It’s great to hear you found the apartment clean, comfortable and perfectly located for exploring transport, shopping and dining. We really appreciate your kind comments about our helpful and polite staff , we look forward to welcoming you back again next time!Best regards,Punthill Flinders Lane

  • User:Connector26018756205

    Trip type: Couples

    Disappointed

    rating16 Nov 2025

    A fabulously central location. Ummm, that's about all I have that is positive to say. The reception staff were unhelpful and untrained. The room was shabby and in desperate need of renovation. Floor tiles were cracked, the kitchen workbench was badly worn, the wifi was terrible and the cleaning was lax. I will not be staying here again. I visit Melbourne often but a noisy, grubby location is not something I need. Flinders Lane, General Manager at Punthill Flinders Lane Apartments, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us. While we are pleased to hear that you enjoyed our central location, we are truly sorry that the rest of your experience fell far below expectations.Your comments regarding the condition of the room, including the cracked tiles, worn kitchen workbench, poor Wi-Fi, noise levels, and cleanliness issues, are very concerning. This is not the standard of quality or service we aim to provide, and we sincerely apologise for the disappointment and inconvenience you encountered.We are also concerned to hear that your interaction with our reception team did not reflect the helpful and professional service we expect from our staff. Your feedback will be addressed directly with the team to ensure this does not happen again.Please know that your comments have been passed on to both our housekeeping and maintenance departments for urgent review, and your experience will be used in our ongoing improvement planning.We understand your frustration and are sorry that we were not able to provide the comfortable and welcoming stay you should expect from us. While we respect your decision, we hope you may consider giving us another opportunity in the future to provide a much better stay.If you would like to discuss your experience further, please feel free to contact us directly—we would truly appreciate the chance to follow up with you personally.Kind regards,Punthill Flinders Lane Team

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