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Sheraton Melbourne Hotel

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Sheraton Melbourne Hotel

locationMelbourne CBD, Melbourne - VIC

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About Sheraton Melbourne HotelAbout Sheraton Melbourne Hotel

Location

This hotel is located in the centre of Melbourne.

Facility

The hotel has a lift and features 174 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service on request, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Sheraton Melbourne Hotel Amenities at Sheraton Melbourne Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1064

Very Good

415

Average

122

Poor

60

Terrible

35

Recent Reviews: 1696

  • User:Spoilt129

    Trip type:

    Great Location, Reasonable rates.

    rating13 May 2025

    After a slow start at checkin and some domestic issues, I have to say that the service at the hotel was pretty good, the positive response was due to the intervention of Timur Mertaliogluhe...

  • User:NZ-traveller-2025

    Trip type:

    Mixed Bag

    rating06 May 2025

    A very mixed bag with a recent stay at this Hotel. Reception check in experience really depends on who you get on the day. We where offered an early check in when I called the hotel before my trip...

  • User:mrscraigbro159

    Trip type:

    Definitely would stay again

    rating27 Apr 2025

    I desperately wanted to give this hotel 5 stars, but unfortunately there was one major let down. I booked the Sheraton on the provision that they had an indoor pool/spa. Unfortunately though, it was...

  • User:labsvlog

    Trip type:

    Great Service – Thank You!

    rating24 Apr 2025

    We stayed at Sheraton Melbourne Hotel last January 8, 2025 and it's for two nights, room was lovely. This review is a bit late, but we still want to say thank you to Yedda, Alyssa, and Dheerin from...

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