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The Westin Melbourne

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The Westin Melbourne

locationMelbourne CBD, Melbourne - VIC

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About The Westin MelbourneAbout The Westin Melbourne

Location

This hotel is located in the heart of the city's famous theatres, shopping precincts, galleries, restaurants and Federation Square. Melbourne Town Hall is just 10 m from the hotel while the Convention Centre, Concert Hall and National Art Gallery are approximately 600, 1600 and 1600 m away respectively. Melbourne International Airport is 30 km from the hotel.

Facility

The hotel has a lift and features 262 rooms. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at The Westin Melbourne Amenities at The Westin Melbourne

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1929

Very Good

650

Average

172

Poor

62

Terrible

58

Recent Reviews: 2871

  • User:susanpH6064KU

    Trip type: Couples

    Great hotel

    rating16 May 2026

    The hotel was fabulous and very central the staff are amazing. One let down was how basic the buffet breakfast was compared to other hotels in the area. Westin Melbourne, General Manager at The Westin Melbourne, responded to this review Dear Susan P,Thank you for taking the time to share your thoughtful feedback following your recent stay with us.We’re delighted to hear that you enjoyed our central location and that our team left such a positive impression. Your kind words about our associates are truly appreciated and will be shared with the team, who take great pride in creating warm and welcoming experiences for our guests.We also appreciate your feedback regarding the buffet breakfast. Your observations are valuable and will be shared with our culinary team as we continue to refine the experience we offer.Thank you again for your comments, and we do hope to welcome you back to The Westin Melbourne for another memorable stay.Be Well,

  • User:MelbourneAbertawe

    Trip type: Couples

    Not Sure This Location Can Be Beaten

    rating09 May 2026

    This was a staycation for us as we live just over an hour from Melbourne. We picked the hotel because it is bang next door to the Regent Theatre. And at gone 10 o’clock at night on a chilly Melbourne evening. Walking next door beats getting the train or driving home after being to the Regent. We had heard some great things about the Westin over the years. And it didn’t disappoint at all. WOW. Loved it. And there were some frustrating elements. And yes, minor and possibly petty let downs. We booked the option of a valet service and worth every cent. From the second we were met at the driveway to the exceptional service at reception. This hotel is just great.Yep, it maybe a little dated with rooms not that modern. But I liked it. The facilities are all you need. The room is large for Melbourne and the black out curtains, possibly the best I have ever experienced. There was little noise from the corridor but nothing that bothered me, a light sleeper. Bathroom both separate shower and bath (5 star must have), but just one sink. Lots of mirrors, and one mirror over the toilet, maybe over kill for mirrors. The light switches took some getting used to.The gym and sauna functional for a short stay, and the pool looked really good.Didn’t try the restaurant as the pre-theatre menu was very limiting, particularly as I’m gluten intolerant.Would I stay again, it would be difficult not to.Overall, I would give this 4.5/5. Why not 5/5? The towels in the bathroom, were like cardboard. The slippers, 1 star not 5 stars, and the staff on the front door, although very pleasant, could have been more alert with opening the doors closest to them. Petty, maybe but would expect this from a 5-star hotel. Otherwise, would have been 5/5. I felt really relaxed staying here.These are my other thoughtsStaff – polished, very polite and a joy to speak to. 5/5.Room – great size, if a little dated, very quiet. Didn’t hear external sounds. Great for central Melbourne. But room slightly dated 4.5/5Shower –controls a little dated, that made control of heat and pressure a little tricky. And not being able to close the shower door because the door wouldn’t easily go over the shower mat , was frustrating 4/5Kitchen – non. This is a hotel not an apartment. But it had a coffee maker and a weirdly stocked mini-bar, not used.Bed – it was a little weird, kind of felt like it wasn’t supporting you yet really comfortable and the sheets were a dream…4/5Cleanliness –spotless 5/5Location –we know Melbourne well, and for the CBD, it doesn’t get any better than this as far as we are concerned. It was perfect 6/5Facilities – gym not the most modern or large, but had an enjoyable Sunday morning workout. Swimming pool would be great for short laps, couples and families. Sauna, hot, very hot. Loved it. Didn’t try the restaurant or the bar, which was a shame, maybe try the bar next time.TV – didn’t use it but does have Chromecast plus free to air channels. Westin Melbourne, General Manager at The Westin Melbourne, responded to this review Dear MelbourneAbertawe,Thank you for sharing such a generous and thoughtful review of your stay with us. We’re delighted to hear that your staycation was so enjoyable and that our location, service, and overall sense of calm helped make your visit a memorable one.It’s especially lovely to know you felt relaxed while staying with us as that is always our goal. Your kind words about our team, valet experience, room comfort, and cleanliness are very much appreciated and will be shared with our associates, who truly enjoy creating welcoming and polished experiences for our guests.We’re also grateful for your constructive feedback, which helps us continue to refine the details that matter most. Knowing you would find it difficult not to return is the highest compliment we could receive.We look forward to welcoming you back to The Westin Melbourne in the future.Be Well

  • User:Jane D

    Trip type: Family

    This hotel is well worth a visit

    rating22 Apr 2026

    I decided to treat myself and my daughter to Christmas Eve at this hotel. It wasn't cheap but I felt the inclusions were worth it. Being so central to the shops, it was a perfect location to do some Christmas Eve shopping and then come back for a rest before dining out for a late lunch. We then ordered room service around 8.30pm which was exceptional and good value for money. There was a bit of a mix up with our breakfast but the staff were prompt and very professional in sorting this out for us. The buffet breakfast had something for everyone and we enjoyed all that we had. The room was exceptional...large, amazing comfortable beds and quilts and the bathroom was huge. We were just disappointed that we couldn't have spent a couple of nights there to really enjoy it more. Being Christmas, the foyer was decorated beautifully. It was nice just to sit around the foyer and enjoy the atmosphere. The staff were all well mannered, attentive and did their roles well. I most certainly would return to this hotel again after this experience. It was one of the few we had never stayed at in Melbourne before. The location is exceptional if you are walking. Car parking (valet) was a little bit too expensive I felt, but it was convenient to use it. Westin Melbourne, General Manager at The Westin Melbourne, responded to this review Dear Jane D,Thank you for choosing to spend your Christmas Eve with us. We’re delighted to hear that our central location, festive atmosphere, and spacious room helped make your stay special for you and your daughter.It’s wonderful to know you enjoyed both your dining experiences and that our team were able to promptly assist with the breakfast mix‑up. Your kind words about our staff and service truly mean a lot to us. We also appreciate your feedback regarding valet parking and will share this with the team.Thank you again for choosing to stay with us and we look forward to welcoming you back in the future.Stay well

  • User:TheHawk1

    Trip type: Couples

    Great Service and Location

    rating19 Apr 2026

    I chose this hotel for the location and couldn't have been happier for a first ever visit to Melbourne. It is very central to shopping and restaurants along Collins St and Elizabeth St. It was easy to get to the river walk area and a short hike to the Botanical Gardens as well.We had a deluxe king room, which overlooked the downtown area with a large bay window, which made the room very sunny and bright. Although an older property, everything has been renovated with modern touches. The bed was comfortable and there was lots of space to move around. There was a small mini fridge and lots of closet storage. The bathroom had two sinks, a tub and separate shower. The only issue with the bathroom was the lighting was rather dark and it was difficult to see at times.The service stood out here, as the staff were always smiling and friendly when you encountered them. Check in was quick and pleasant and housekeeping was efficient. There was no self-service ice machine, so I needed to call every time I wanted ice for drinks in the room, but they were always quick to deliver. It was a short four night stay, but everything here was top notch and wouldn't hesitate to stay here again. Westin Melbourne, General Manager at The Westin Melbourne, responded to this review Dear TheHawk1,Thank you for choosing to stay with us during your first visit to Melbourne. We’re so pleased to hear that you enjoyed your time with us and felt well‑looked‑after throughout your stay.It’s wonderful to know your room provided a comfortable base and that our team’s warm and attentive service stood out. We also appreciate your feedback regarding the bathroom lighting and ice service — this is helpful and will be shared with the team.We’re delighted your visit left such a positive impression, and we’d be thrilled to welcome you back on your next trip to Melbourne.Stay well

  • User:Road801778

    Trip type: Couples

    Excellent location

    rating11 Apr 2026

    Very good hotel ; great location in CBD and easy to get to from the airport via link train to Southern Cross station and then a tram ride/uber or 20 min walk. Room was very spacious with excellent rainfall shower and very comfortable bed/pillows. Reception staff very helpful as was concierge. Didnt have breakfast in hotel as so many places around the hotel. Strongly recommend Chin Chin for pan Asian dinner (need to book). Would definitely stay here again Westin Melbourne, General Manager at The Westin Melbourne, responded to this review Dear Road801778,Thank you for taking the time to share your experience with us. It’s great to know our CBD location made your visit to Melbourne easy to navigate and that your room provided a comfortable place to unwind.We truly appreciate your kind words about our reception and concierge teams. Hearing that their assistance contributed positively to your stay means a lot to us. It’s also lovely to know the nearby dining options added to your trip.Your recommendation is sincerely appreciated, and we’re delighted to hear you would choose to stay with us again. We look forward to welcoming you back on your next visit to Melbourne.Stay well

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