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Zagame's House

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Zagame's House

locationCarlton, Melbourne - VIC

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About Zagame's HouseAbout Zagame's House

Location

Nestled between Melbourne's glittering city centre and the vibrant cafe and fashion precinct of Carlton, this city hotel is a perfect place to stay for a weekend of discovery, business or for pleasure. Melbourne's central business district and Federation Square are both around 2 km away, and guests will find the shops at Queen Victoria market a similar distance from the hotel. Melbourne Cricket Ground is roughly 3 km away, the Crown Melbourne is around 5 km away, and the local bus stop is 800 m from the hotel. The train station is around 1 km away and Melbourne International Airport is approximately 50 km from the accommodation.

Facility

The hotel has a lift and features 98 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms include a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Zagame's House Amenities at Zagame's House

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

800 m

Train Station

1 km

City Centre

2 km

Shopping opportunities

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

501

Very Good

28

Average

12

Poor

2

Terrible

2

Recent Reviews: 545

  • User:K8579WXmelissam

    Trip type: Family

    Ticks all the boxes!

    rating24 May 2026

    Absolutely exceptional. Had a night away for a special occasion and was totally thrilled with our stay.From the beautifully clean rooms, to the ambience of the restaurant and reception, to the extremely friendly and helpful staff who were always smiling and warm and the AMAZING breakfast and coffee, probably best I’ve had ever! Have recommended already to my family and friends and will definitely be back! Dion Chandler, General Manager at Zagame's House, responded to this review Oh wow, thank you so much Melissa. This absolutely made our day! We're so thrilled we could be part of your special occasion and that every element of your stay exceeded expectations.Knowing that the rooms, the ambience, the team and (of course) the breakfast and coffee all hit the mark means the world to us. We'll be sure to pass your glowing words on to the whole team, they truly deserve to hear it!The fact that you've already been recommending us to family and friends is the highest compliment we could ask for. We can't wait to welcome you and your loved ones too!

  • User:J T

    Trip type: Business

    Rude supervisor

    rating23 May 2026

    Front office , rooms , atmosphere food is great. But the restaurant at the ground floor manager / supervisor is very rude. No please, sorry, apology and excuse me from her . Stayed there for 5 nights ,and being told off twice during breakfast. For placing and order at the counter and few mornings later same person told me off for getting some water at the counter, after waited for some time to get served. Just a reminder I’m your customer not your staff. Dion Chandler, General Manager at Zagame's House, responded to this review Thank you for taking the time to share your feedback, and we're really glad to hear you enjoyed the front office team, your room, the atmosphere and the food during your 5-night stay.However, we are truly sorry to hear about your experiences at breakfast. The way you were spoken to on those occasions is simply not the standard we hold ourselves to, and we sincerely apologise that you were made to feel that way. I am alarmed to receive this feedback as our team understand every guest deserves to be treated with warmth, patience and respect without exception.Your feedback has been taken seriously and will be addressed directly with the team. We would love the opportunity to make this right, and if you're open to it, please don't hesitate to reach out to us directly so we can follow up personally. We hope to have the chance to welcome you back and show you the experience you deserve.

  • User:Cllaaiirree

    Trip type: Business

    Best breakfast ever!

    rating23 May 2026

    Very clean and comfortable room, with everything I needed including a hair straightener. Location is fantastic. My highlight was the breakfast - absolutely delicious!! Dion Chandler, General Manager at Zagame's House, responded to this review Thank you so much, Claire for your wonderful review! We're so pleased to hear you found the room clean, comfortable and well-stocked with everything you needed (the hair straightener is a favourite little touch for a lot of our guests).We're especially thrilled that breakfast was the highlight of your stay. Our team puts a lot of love into it, so that really means a lot to hear. We hope to welcome you back from Geelong very soon!

  • User:kayt f

    Trip type: Couples

    Chill

    rating17 May 2026

    I loved this place and we will def be back, hopefully not right outside the elevator tho...it's not as soundproof as I'd hoped but it was really chill. Dion Chandler, General Manager at Zagame's House, responded to this review Thank you for the lovely review, and we're so glad you had a chill stay with us. We love that and are thrilled to hear you'll be back.We really appreciate you flagging the noise from the elevator. That's genuinely helpful feedback, and we'll make sure to keep it in mind when allocating rooms. Next time, we'll do our best to find you a quieter spot so the experience is even better. We can't wait to welcome you back!

  • User:Laura M

    Trip type: Business

    Perfect!

    rating12 May 2026

    Everything was perfect. I attended a company conference and stayed for few days and had a great experience. The bedrooms are very comfortable, the staff is friendly, the breakfast was delicious and the conference room had all we needed. Thanks! Dion Chandler, General Manager at Zagame's House, responded to this review Thank you so much for taking the time to leave us such a wonderful review, Laura! We're so glad your conference stay ticked all the boxes. Comfortable rooms, friendly staff, a delicious breakfast and a well-equipped conference room is exactly the experience we hope every guest has.It's great to hear the conference facilities had everything your group needed. We hope to welcome you and your colleagues back again next time you're in the area!

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