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Ibis Newcastle

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Ibis Newcastle

locationNewcastle, Newcastle - NSW

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About Ibis NewcastleAbout Ibis Newcastle

Location

The hotel is located close to the heart of the city centre, within an easy walk of the art gallery, theatre district, restaurants, bars and the popular harbour foreshore.

Facility

The hotel has 98 rooms, which are located on 4 storeys and are reachable by a lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. There is a direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) in the rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Ibis Newcastle Amenities at Ibis Newcastle

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

150

Very Good

385

Average

238

Poor

72

Terrible

60

Recent Reviews: 905

  • User:Nick C

    Trip type: Solo travel

    Uncleanness

    rating23 May 2026

    Att Emma.Please find attached photos as requested

  • User:davale131

    Trip type: Couples

    Great value for money - bicycle friendly.

    rating07 Apr 2026

    Joshua was very friendly and helpful. We had bicycles with us and he was able to store them in a back room.Additionally, we very much appreciated the early check in as well.The location is fantastic and I found the place good value for money.

  • User:mlcalvo

    Trip type: Solo travel

    3 day stay

    rating15 Jan 2026

    The location is good for the train station. The staff were friendly.The hotel lobby, lift & floors in general were not cleaned for the 3 days I stayed here. This should be done regularly; it doesn't give a good first impression. And the cleaning room on my floor was always open & looked so messy.My room was average, in that it was quite old & tired. I had to ask for coffee & tea as there were not any in my room, my cups were a little dirty & 1 was chipped.I liked being on the street side as I had a tree for a view which blocked some noise from the street.I saw the breakfast option at the hotel but as the area wasn't really clean & had to pay extra for coffee I decided not to eat at the hotel.The atmosphere around the hotel area is very quiet. I went in December between Christmas & New Year & so many places were closed.

  • User:71Joannew71

    Trip type: Solo travel

    Location is excellant

    rating21 Dec 2025

    Location is excellant. Walking distance to light rail stations and inner Newcastle. Great easy parking as well. Staff wwere very helpful. Reception and bar light and airy. I was on ground floor and there was little or no noise. Room incrediably dated. Has pod bathroom that would not be wheel chair friendly. No details about wifi or tv provided. think $200 would be reasonable not the $400 plus I paid. ibis Newcastle, General Manager at ibis Newcastle, responded to this review Hi there,Thank you for taking the time to share your feedback. I’m glad to hear you enjoyed our location, easy parking, and helpful staff, and that the reception and bar areas felt bright and welcoming.I appreciate your honest comments about the room, bathroom accessibility, and lack of information about Wi-Fi and TV. Your feedback about value for money is noted, and we’ll take it on board as we continue to improve our guest experience.Thanks again for your review, and we hope to have the opportunity to welcome you back to ibis Newcastle in the future.Kind regards,

  • User:MrsLWhite

    Trip type: Solo travel

    Good location, but room for improvement

    rating05 Dec 2025

    Very well located for the bus to and from the airport and also easy walk to the foreshore and the city. The room was very clean and the bed was extremely comfortable. However, my room (111) was closest to the reception and restaurant and was very noisy - this was disappointing as I had specifically requested a quiet room. The breakfast was very average. Staff were very friendly. ibis Newcastle, General Manager at ibis Newcastle, responded to this review Hi Mrs. White,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our convenient location, a clean room, and comfortable bed, as well as the friendliness of our team.I’m very sorry that your room did not meet your request for a quiet stay and that our breakfast fell short of expectations. Your comments are valuable and will be shared with the team to help us improve both our room allocations and breakfast offerings.We hope to have the opportunity to welcome you back to Ibis Newcastle and provide a more restful and enjoyable experience next time.Kind regards,Emma AveryFront OfficeIbis Newcastle

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