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Hospitality Carnarvon, Surestay Collection By Best Western

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Hospitality Carnarvon, Surestay Collection By Best Western

locationCarnarvon, Ningaloo & Coral Coast - WA

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About Hospitality Carnarvon, Surestay Collection By Best WesternAbout Hospitality Carnarvon, Surestay Collection By Best Western

Location

The hotel is located close to the city centre, within easy reach of everything which guests will require. The hotel is just 1 km away from the airport.

Facility

The motel has a lift and features 45 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services include room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The motel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the motel ensure that guests have plenty of activities to choose from during their stay. The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. The menu also offers diet meals and children's meals. The motel also offers special catering options. Alcoholic beverages are available.

Amenities at Hospitality Carnarvon, Surestay Collection By Best Western Amenities at Hospitality Carnarvon, Surestay Collection By Best Western

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

117

Very Good

204

Average

120

Poor

25

Terrible

12

Recent Reviews: 478

  • User:C_j-DEee

    Trip type: Couples

    An awful place to stay!

    rating27 Apr 2026

    I have stayed in some pretty poor places in my time but this was awful. The bed was comfortable despite the fact it was missing a leg and was propped up with two pieces of wood. The bathroom was dirty, the toilet looks to have been replaced recently because the stickers are still on it and below the toilet basin is brown with dirt. The shower was filthy and needs a clean. The entire bedroom is desperate for a refirb.Our experience in the dining room was poor. The main dining area had a party in attendance so we were pushed into a side room with a bar and rusty bar stools. Don’t look at the gallery pictures they are completely inaccurate, no table cloths, filthy windows and a bizarre YouTube video of American singers on the tv screen behind the bar. The food was okay but sent my desert back. I ordered affogato which arrived as a cup of instant coffee with a lump of ice cream, incredible! By 8.15pm the staff had gone so we were unable to order another drink and had breakfast being setup around us as we ate our meal. The walls of our room were paper thin and got little sleep. I will be contacting my agent when I get home because frankly I would not send anyone here. A very disappointing experience, thank god we only stayed one night.

  • User:464jessiej

    Trip type: Couples

    Great Value, Friendly Staff, Clean room

    rating07 Dec 2025

    Staying here is like visiting your Grandmother. Things are old, but they are very clean and keep up. Room was large. Shower was good with pressue and hot water. Loved the cookies provided with the tea. Breakfast was good with cereal and yogurt and fruit. Staff was very friendly. We were surprised at the location, just steps away from the water. Definitely recommend this hotel.

  • User:Hossain Ali A

    Trip type: Family

    Excellent Experience at SureStay By Best Western Coxs Bazar

    rating11 Oct 2025

    Excellent and Sincere Service. Room Quality is very nice. Staffs are Polite. I am impressed. I will definitely come back again.

  • User:sonic434343

    Trip type: Friends getaway

    Arthur Deserves a Medal, and So Does This Hotel

    rating01 Oct 2025

    Stayed at this place and honestly, I wasn’t prepared for how good it was. The rooms are massive – I briefly considered renting mine out on Airbnb while I was in it. The bed? So comfortable I’m convinced it was designed by NASA for stress-free re-entry. Slept like a baby who’d just done a marathon.The pool is glorious – the kind of pool that makes you forget about all your life admin. I nearly applied for residency there with a lilo and a cocktail. Location is perfect too: close to everything, which is a polite way of saying you can roll out of bed and stumble into Carnarvon life without breaking a sweat.But the highlight? The staff. Every single one of them friendly to a fault. Arthur, who cleaned our room, deserves his own TripAdvisor profile. The man worked with such dedication I was half-worried he’d polish me if I stood still too long. Honestly, if the Queen ever needed her crown dusted, Arthur’s the guy.Breakfast was a full event – hot food, cold food, pastries, fruit. I treated it like an Olympic sport and left the table victorious (though slightly ashamed of how many hash browns I could balance on one plate).In short: brilliant hotel, amazing staff, comfy beds, and a pool that makes you believe in holidays again. If you’re coming to Carnarvon and don’t stay here, Arthur will be personally disappointed in you – and trust me, you don’t want that. Amanda Hoyne, Agency / Consultant at Hospitality Carnarvon, SureStay Collection By Best Western, responded to this review This is medal winning review! What a raconteur you are! Best I have read in my (long) career! The entire team are delighted with your words and Arthur is quietly humbled. Thanks for the smiles and we wish you a great journey ahead with many more happy tales to tell.

  • User:NikS608

    Trip type: Family

    Highly recommended

    rating07 Aug 2025

    Very convenient place, good value for money, kind staff, very good restaurant, clean, excellent wifi. Laundry for just 1$. Amanda Hoyne, Agency / Consultant at Hospitality Carnarvon, SureStay Collection By Best Western, responded to this review Thanks so much NikS608 for your lovely kind words and positive rating. We are delighted that you enjoyed your stay with us and thank you for choosing Hospitality Carnarvon as your base.

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