Hospitality Geraldton, Surestay Collection By Best Western

Geraldton, Ningaloo & Coral Coast - WA

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About Hospitality Geraldton, Surestay Collection By Best Western About Hospitality Geraldton, Surestay Collection By Best Western

Location

This hotel is located in the heart of Geraldton.

Facility

The motel has a lift and features 47 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The motel has a range of facilities for guests with disabilities. The motel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The motel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the motel, including a spa and a sauna.

Meals

The motel includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The motel also offers special catering options. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hospitality Geraldton, Surestay Collection By Best Western

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Hand sanitiser
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  Protective equipment for guests
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Indoor Pool
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  Number of Pools
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  Outdoor Pool(s)
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  Sun loungers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

113

Very Good

215

Average

Poor

Terrible

Recent Reviews: 440

User:mayccm2018
Trip type: Solo travel
Short stay
09 Jul 2025
The Room was spacious, clean and quiet even the facilities were basic. The bed and pillow were comfortable, so I slept well and the shower was hot enough. The selection of continental breakfast was limited but the taste was on average. The staff were friendly and accommodating. The swimming pool was closed. Overall, the hotel was quite good to have a short stay in Geraldton. Amanda Hoyne, Agency / Consultant at Hospitality Geraldton, SureStay Collection By Best Western, responded to this review We are so pleased you enjoyed our facilities and our hospitality - thank you for staying with us and thank you for your feedback too. Wishing you safe travels ahead.
User:Lyn G
Trip type: Family
Rooms way too noisy
25 Jun 2025
Too noisy for us to stay again. I must point out that management did move us from a super noisy location right beside a busy road on night 1 to no road noise for night 2, but the rooms are simply not soundproofed at all and if you have a neighbour talking, you don't really sleep until they do and you are awake when they are. The rooms right beside Cathedral Ave are the noisiest and the oldest, they appear to not have been touched for 50 years. (Surprisingly, the rooms that back onto John Wilcock Link are actually much quieter) If you can request a room, try one of these rooms that only have 1 neighbour: 15, 16, 25, 26, 32, 39 or 40. You do not want to stay in the rooms with low numbers, they are the oldest and noisiest of the lot! The breakfast was probably the best continental breakfast we've ever had, but it was kinda annoying to constantly ask the staff to top up pretty much every plate, utensil, milk, etc and this was both mornings, so not a one off. The hard-working staff also were expected to move tables and chairs during the breakfast service for either a lunch service or some sort of catering event, which was super annoying/noisy when you are eating and especially when it was only halfway through a 2 hour breakfast service. The price was surprisingly high for what it was and when I compared it with prices of places right on the water, they were much newer and barely cost more. Our first night we had a small baby next door and a guy coughing on and off and the other side was someone who made a phone call close to midnight. (Normally not a problem when you have thick walls) Staff were friendly but the noise issues were just too much for us.
User:Matthew V
Trip type: Couples
Clean but thin walls
12 Jan 2025
Overall the hotel is good. Clean rooms, small fridge area and dining area. Walls are a bit thin listening to the neighbors talk. Internet is why it’s only a 3* as it’s complete rubbish. Disconnected non-stop and couldn’t even open basic websites to review menus. Would stay again and hopefully they will do something about the WiFi. Amanda Hoyne, Agency / Consultant at Hospitality Geraldton, SureStay Collection By Best Western, responded to this review Hi Matthew - so sorry you experienced noise from your neighbours. Your internet connection issue is unusual so this has been reported to our IT department to ensure it is not an ongoing issue. We do hope to welcome you back and we wish you happy travels ahead.
User:Nomad57280707430
Trip type: Family
Don’t stay here if you want no sleep!!!!
02 Jan 2025
Absolutely the worst place we have stayed on our travels!!! The neighbours partying all night long so that means no noise restrictions or security!!! No sleep for my family!!!And room was full of someone else’s hair was delightful!!!!!!!!
User:Vinnie01
Trip type: Couples
Good Location
11 Nov 2024
Motel was run by a delightful Portuguese couple, they were very helpful and friendly. The room was very basic and everything needed updating.The Motel was very short staffed and one day there was no room service.A basic breakfast was included.We dined there on night and the food and service were excellent.The toilets in our block were causing problems and eventually a plumber was called to fix the fault. Amanda Hoyne, Agency / Consultant at Hospitality Geraldton, SureStay Collection By Best Western, responded to this review Hi Vinnie01 - thank you for coming to WA. I am not entirely certain you actually stayed at our motel as we do not have any Portuguese management or staff - however, we would certainly have welcomed you and may see you next visit to WA.

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Hospitality Geraldton, Surestay Collection By Best Western

Location

Facility

Rooms

Sport

Meals

Payment

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