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Paradise Hotel & Resort

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Paradise Hotel & Resort

locationBurnt Pine, Norfolk Island - NSW

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About Paradise Hotel & ResortAbout Paradise Hotel & Resort

Location

This hotel is located in Norfolk Island.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, crazy golf and fishing. Water sports enthusiasts are offered snorkelling. Guests can enjoy indoor activities, including bowling. The wellness offerings at the hotel include a spa, a sauna and massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Amenities at Paradise Hotel & Resort Amenities at Paradise Hotel & Resort

  • Facilities

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Cycling/Mountain Biking

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

192

Very Good

87

Average

11

Poor

6

Terrible

1

Recent Reviews: 297

  • User:Jen S

    Trip type: Couples

    Excellent accomodation

    rating02 Dec 2025

    Excellent accomodation. Very clean facility. Wonderful helpful friendly staff. Great pool. Quiet rooms. Would highly recommend facility. Megan the chef at the restaurant is amazing. We felt her dishes were the absolute best on the island!

  • User:Peter M

    Trip type: Couples

    Well named "Paradise"!

    rating10 Jun 2025

    I was surprised to see so many seniors using wheeled walkers (like me) which is encouraging. I believe this resort would get a lot more return business if they added safety handles/rails in the showers and beside the toilets as people with partial disabilities need the safety security of handles; particularly in the showers which have stainless steel floors. Similarly, it is desirable to place shower caddies in the showers as presently, body wash and shampoo bottles must remain on the floor adding to the personal risk of a fall and injury. there is also a need to construct ramps at some locations such as the entry into some of the villas. The staff were perfect to us and really were friendly and helpful.

  • User:MelAlex J

    Trip type: Family

    Lovely atmosphere, good food, but be careful tax not included in prices on menu

    rating03 Apr 2025

    Best Red Velvet Cake we've had! Be careful here the prices on menus don't include tax. The lunch menu was very limited due to supplies at the time. Had better options for dinner. Beautiful atmosphere and gardens. Great service. Tranquil place to eat.

  • User:F1438PBannm

    Trip type: Friends getaway

    New Years on Norfolk

    rating09 Jan 2024

    New Years on Norfolk… We made a last minute decision for a quick trip to Norfolk with great friends. We had a lovely relaxing stay here. Starting with Tahnies’ lovely welcome and all her help during our stay. Thankyou so much for making our short trip to your lovely island so wonderful xx Sandra Williamson, General Manager at Paradise Hotel And Resort, responded to this review Thank you for reviewing us on Tripadvisor, hope your New Year has started well and hope you will visit us again soon.

  • User:Tour21778520658

    Trip type: Couples

    trip to Norfolk

    rating20 Nov 2023

    Staff are lovely! The accommodation is 31/2 star as advised. You really need a car to get around. Emily beach is beautiful and there are good hiking spots. Continental breakfast was not value for money but we had a beautiful fish dinner at the restaurant. Enjoyed the visit but 5 days would have been perfect. Sandra Williamson, General Manager at Paradise Hotel And Resort, responded to this review Thank you for taking the time to review us on TripAdvisor. There are most definitely worse ways to spend your holiday than beautiful Emily Bay. So pleased to hear you enjoyed your stay with us and appreciate the feedback on restaurant and staff.

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