Pan Pacific Perth

Name: Pan Pacific Perth
Address: 207 Adelaide Terrace, Perth - WA, australia
Telephone: +44-204-505-9777
Rating: 4.1

East Perth, Perth - WA, Australia

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About Pan Pacific Perth

location

This hotel is just a 10-minute walk from the central business, shopping, and entertainment areas and is only a short drive from some of the very best beaches in the world. Perth Concert Hall, the Bell Tower, the Western Australian Museum and the Perth Convention Exhibition Centre are 0.5, 1, 2 and 3 km away respectively.

facility

The hotel has 486 rooms and includes 4 lifts and a 24-hour reception desk. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, billiards, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Pan Pacific Perth

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Steam and Sauna
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Reception
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  Safe
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
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  Billiards/Snooker
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

River

100 m

Shopping opportunities

500 m

Park

2000 m

Beach

8000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1361

Very Good

884

Average

316

Poor

168

Terrible

117

Recent Reviews: 2846

User:shelbyn01
Trip type: Couples
Great hotel and lovely rooms.
27 Sept 2026
Always a pleasure to stay at the Pan Pacific. The rooms are neat, clean and modern. Comfortable beds and great food.
User:Gaanesh L
Trip type: Solo travel
Fantabulous...
20 Sept 2026
I was there for a business plus personal visit and stayed at Pan Pacific Perth. Everyone was warm and pleasant at the hotel. They went the extra mile to ensure that the room i was staying remained available after i came back from a short trip down south. Rohan the guest experience manager was extremely pleasant and was ensuring that my stay is good and ensured that they will look after my luggage while i am away. I noticed he made an effort to speak to all the guests and remembers their name. This is what i call guest experience.. keep up the good work. Another kudos to Suresh the F&B AD who went the extra mile to request his chef to provide a non-seafood dish because i have shellfish allergy. Then at the breakfast, Michelle the restaurant manager was nice to look after me whenever i come for breakfast ensuring i receive my americano done perfectly. Thank you Pan Pacific perth for a wonderful stay and experience. Will be back next year 2027..
User:Johan S
Trip type: Couples
5 star at 7 star price
18 Sept 2026
Great place to stay but priceyPool was not available which was a let down Staff great
User:hippodiver
Trip type: Couples
Nice hotel for exploring east Perth. Lack of "Luxury" feel & value for money.
06 Sept 2026
As the hotel is located on the east side of Perth, it is a good base for exploring that side of the city but less convenient for exploring the CBD area on foot, or getting to the nearest train station.The hotel was quite busy during the weekend when we arrived so we had to wait for quite a bit for our pre-check-in. There was no dedicated counter for GHA Discovery Elite members. When we returned to collect the room key at check-in time, we had to wait for a bit more to get confirmation that the room was ready, and our luggage has not been delivered to the room yet.The room had a nice partial view of the Swan River but no sunset view as it was blocked by other taller buildings. The room was spacious with a modern design but lack some useful and practical amenities such as work desk and storage. The room did not have a bathtub.The breakfast buffet was a major let down, especially when compared to other Pan Pacific hotels in other countries and other luxury hotels. There was a small Asian food area and the food was no where authentic or tasty. The other choices were of standard level which could be boring for longer stay.The hotel was well maintained and clean, and quiet (noise). Given that the hotel was very busy with guests and airlines staff, the lobby felt crowded so not much atmosphere. Our stay did not feel as good value as we expected.A special Thank You to Rohan Coutinho (Guest Experience Manager) for reaching out to us before and during our stay which made my GHA Discovery Elite membership feeling special. Rens B, General Manager at Pan Pacific Perth, responded to this review Dear hippodiver,Thank you for taking the time to share your thoughts regarding your recent stay with us at Pan Pacific Perth. We appreciate your positive remarks about our hotel's cleanliness and maintenance, as well as your acknowledgment of Rohan Coutinho's efforts to enhance your experience as a GHA Discovery Elite member.I am pleased to hear that you found our location to be a good base for exploring East Perth. However, I understand your concerns regarding the convenience of accessing the CBD area and the nearby train station. We strive to provide our guests with a seamless experience, and your feedback on the check-in process is invaluable. It is unfortunate that you encountered delays during pre-check-in and check-in, as well as with luggage delivery. We are continuously working on improving our service efficiency, especially during peak periods.I appreciate your comments about the room amenities. While we aim to provide modern and comfortable accommodations, I understand that some practical features may have been lacking for your needs. Your insights will be taken into consideration as we assess our room offerings. Regarding the breakfast buffet, I regret that it did not meet your expectations compared to your experiences at other Pan Pacific properties. We generally receive very positive feedback from our guests. Thank you again for your constructive feedback. We value your perspective and hope to welcome you back in the future for an improved experience.Sincerely Yours,Rens BreurGeneral Manager
User:Compass64426068927
Trip type: Family
Will be back
13 Aug 2026
We’ve stayed at Crown for years, but after an abysmal experience on our last visit, my husband, toddler, and I decided to try the Pan Pacific instead.We were impressed from the moment we parked. A staff member who had just finished their shift saw us and helped carry our pram up the stairs, then walked us all the way to the lobby. The front desk and bar staff were all very friendly and helpful throughout our stay.Our room was clean, neat, quiet, and peaceful. We asked for a cot and had a sturdy wooden one set up in the room within half an hour of checking in. Breakfast was good, not the absolute best buffet we’ve ever had, but definitely solid.Overall, a great experience and we’ll very likely be back. Rens B, General Manager at Pan Pacific Perth, responded to this review Dear Johansen Family,Thank you for taking the time to share your experience at Pan Pacific Perth. We are delighted to learn that you chose to stay with us and that your visit met your expectations, particularly after your previous experiences elsewhere.It is heartening to hear that our staff made a positive impression on you upon your arrival. We pride ourselves on our team’s commitment to guest service, and it is gratifying to know that their assistance with your pram and their attentiveness at the front desk contributed to your overall experience. Your acknowledgment of their efforts will surely motivate them further.We are pleased that you found your room to be clean, neat, and peaceful. A restful atmosphere is essential for our guests, and we are glad that we could provide that for you and your family. Furthermore, we appreciate your feedback regarding the cot setup; our team strives to meet the needs of our guests promptly, and it is wonderful to know that they were able to accommodate your request swiftly.While we are glad that you enjoyed your breakfast, we also appreciate your constructive feedback regarding our buffet offerings. We continually assess our dining options to enhance the overall guest experience and your insights will be taken into consideration.Thank you once again for your kind words and for choosing Pan Pacific Perth. We look forward to welcoming you and your family back in the future.Sincerely Yours,Rens BreurGeneral Manager