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Mercure Sunshine Coast Kawana Waters

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Mercure Sunshine Coast Kawana Waters

locationCaloundra, Sunshine Coast - QLD

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About Mercure Sunshine Coast Kawana WatersAbout Mercure Sunshine Coast Kawana Waters

Location

This hotel is located right in the heart of Birtinya.

Facility

The hotel has a lift and features 81 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A living area, a kitchen and a bathroom also provide plenty of comfort and convenience. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including golf, fishing, horse riding, canoeing, snorkelling, diving and bowling. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Sunshine Coast Kawana Waters Amenities at Mercure Sunshine Coast Kawana Waters

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Canoe

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      Diving

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      Golf

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      Horse Riding

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

261

Very Good

136

Average

39

Poor

16

Terrible

13

Recent Reviews: 465

  • User:Phillip M

    Trip type: Friends getaway

    Good, clean, comfortable

    rating09 May 2026

    Rooms are nice, bathroom is large but water leaks all throughout the floor. I don’t understand these European style showers. The entire bathroom floor gets wet and you have a small towel to dry it. Location is really good if you want to stay away from the busy areas. And great for hospital.

  • User:gary a

    Trip type: Family

    Staff at front deck rude and not wanting to help with booking.

    rating11 Apr 2026

    Extremely rude at front desk and no help to book in.

  • User:Dave B

    Trip type: Couples

    AWFUL, DIRTY, COCKROACHES

    rating14 Dec 2025

    A long list including not clean cockroaches in bathroom broken fittings, appliances don't work, HUMAN FLUIDS on wall next to bed, used water decanter which is what thy give you in lieu of bottled water. water Filler was broken as well. Shower floods. Very expensive for a garbage small room that nothing was clean or working in. STAY AWAY

  • User:Marg2656

    Trip type:

    rating22 Jul 2025

    Amazing stay at the Mercure Sunshine Coast. Staff were pleasant and friendly. The apartment was exceptionally clean. Dinner and breakfast in the restaurant was top class and the staff again were very pleasant and professional.

  • User:brendaelizabethrose

    Trip type:

    Excellent location & well presented

    rating15 Jul 2025

    We stayed for two nights, just as a change of scenery, and it was a pleasant place to be. A good walk around the lake, a couple of minutes to the beach and restaurants. The restaurant at the hotel was very good too.

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