Best Western Plus Camperdown Suites

Recent Reviews: 68

• User:Sal_terrae

  Trip type: Couples

  Locked out of our room

  16 Apr 2026

  Located conveniently near public transport (buses) to the CBD and walking distance to hospitals (RPA, Lifehouse) and pubs, restaurants and cafes. The king kitchenette was smallish but comfortable enough and had a bench for PC and an office chair. Microwave and basic utensils for reheating food, but the TV was free to air only. The check-in went smoothly but the checkout was a problem. There is limited parking on site, so we parked at another venue around the corner. On departure day, Friday 17 April, on the first trip around 8am well before checkout, we told reception that we needed to make a few trips with bags to the car before checking out. However, it appears that the receptionist cancelled our room access as soon as we left the building. On return we were unable to enter our room, went down to reception, and was told by the receptionist that I must have bolted the door from the inside. I informed her that there was no bolt. She said I can give you a new swipe card. This swipe card did not work. On return to reception, she said she would rekey it and I had to try it again. This key did not work, and returned to reception, she realised then she had given me a swipe card to a different room. She accompanied me to our room with a master key, and as the room could not be lit, I had to collect our remaining belongings in the dark and had to carry a larger amount of luggage in one trip to the car. This was a very distressing way to end our stay. We paid good money for a comfortable stay and did not appreciate being gaslighted by an incompetent checkout.

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• User:gems72018

  Trip type: Couples

  Good for travel to medical appointments and procedures for country and regional people

  02 Feb 2026

  Friendly staff, clean rooms, value for money, close proximity to medical and hospital,centrally located close to shops and convenience store, cafes and eateries

• User:Denman M

  Trip type: Solo travel

  Great place to stay near RPA and COB Lifehouse

  24 Jan 2026

  I stayed here when my father was being treated at Chris O'Brien Lifehouse. I had initially stayed at Rydges (Camperdown) for several days before moving to the Best Western Plus. The Best Western is far better than Rydges, and only another minute's walk to COB Lifehouse. The room was immaculate and had everything I needed - a good and well-provisioned kitchenette, even washing powder was provided for the laundry. The internet speed was approx. 80Mbps download and the same for upload. Comfy bed, ice cold aircon, and great shower pressure. The property is family-owned, and the staff were friendly and helpful. I will definitely be staying again. The only small negative I found was that the guest laundry closed at 8 pm; it would help if it were later for people spending all day/evening at the nearby hospitals.

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• User:Kelly S

  Trip type: Solo travel

  Very comfortable. Would stay here again

  31 Dec 2025

  Comfortable hotel with friendly, helpful staff. The room was clean, comfortable, spacious and had a well equipped kitchenette. Laundry facilities were available and inexpensive. Location wise there were frequent buses to the CBD. As a tourist I opted for a less expensive hotel around 15 minutes from the CBD rather than stay in the heart of Sydney. I am glad I did and would stay here again.

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• User:Douglas S

  Trip type: Solo travel

  Two star hotel with four star price

  19 Dec 2025

  I will not stay at this hotel in the future. The Hotel Manager upset me the first minute I arrived at the hotel. He had charged my credit card for my entire stay prior to me arriving at the hotel. This resulted in costing me an additional $175 in currency exchange rate charges. The primary reason that I have planned to stay at Best Western Plus Camperdown Suites was the use of a kitchen. I was disappointed as the hotel room contained only a microwave oven and a refrigerator. There were no coffee maker, toaster, oven, and hot plate. I could not use my laptop at the hotel because my anti-virus software informed me that the hotel internet was insecure and my passwords would be exposed. When I informed the hotel manager, he advised me to disable my anti-virus software. Well, during my life I have done some stupid things; but, never that stupid. The hotel manager informed me that I needed to shut the bathroom door while taking a shower. He said the steam could set off the fire alarm and I would be charged $1600 dollars. So, assuming that I did have kitchen facilities (which I did not), I would have been too intimidated to use them in fear of setting off the fire alarm and being charged $1600. I did not use the air conditioning because the smell of the air was terrible. I informed the receptionist; but apparently no action was taken to fix the problem. On the positive side, and the room was quiet, the receptionists were friendly, and the hotel cleaning staff did an excellent job.

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