Holiday Inn Parramatta

Recent Reviews: 637

• User: Dream64505051591

  Trip type: Couples

  I would not stay here again

  I was double-charged for my stay and notified them within 24 hours. The desk staff admitted to me over the phone they had done this and said they were already aware of it. But then a manger emaile me saying I had to prove I had paid twice by providing a screenshot of my bank account. I did this and then was told I would have to wait an indefinite period of time while my complaint was referred to s… Read moreI was double-charged for my stay and notified them within 24 hours. The desk staff admitted to me over the phone they had done this and said they were already aware of it. But then a manger emaile me saying I had to prove I had paid twice by providing a screen… Read more

• User: barry s

  Trip type: Family

  Holiday inn Parramatta

  We had a great time all staff ; front desk, restaurant, cleaning were helpful friendly and professional IHG Hotels & Resorts, Other at Holiday Inn Parramatta by IHG, responded to this review Hi Barry,We’re delighted to hear that you had a great time and found our staff to be helpful, friendly, and professional. Your kind words are truly appreciated and will be shared with our team. We loo… Read moreWe had a great time all staff ; front desk, restaurant, cleaning were helpful friendly and professional IHG Hotels & Resorts, Other at Holiday Inn Parramatta by IHG, responded to this review Hi Barry,We’re delighted to hear that you had a great time a… Read more

• User: Neil B

  Trip type: Family

  Outstanding service from the brilliant staff

  Wow what can I say and where do I start! I have been staying here for many years every time I come to Sydney, and I never ever looks anywhere else because of 1 reason...the staff. The staff have always been very professional, courteous and above all, warm and hospitable every single time. I had no idea that anything was planned, but I recently stayed there on the weekend of 18-20 July to celebarte… Read moreWow what can I say and where do I start! I have been staying here for many years every time I come to Sydney, and I never ever looks anywhere else because of 1 reason...the staff. The staff have always been very professional, courteous and above all, warm and… Read more

• User: Edi S

  Trip type: Family

  Very warm and friendly Welcome

  Location is perfect as it's close to everything.Upon checking Inn I was warmly greeted and they even knew my name, from my previous stays.When I do stay at the Holiday Inn and work from the office, it's only a 5-minute walk, to my workplace.Atmosphere is very goodRooms are great with plenty of roomDefinitely Value for moneyEverything is so clean, throughout, from the time you walk through the fron… Read moreLocation is perfect as it's close to everything.Upon checking Inn I was warmly greeted and they even knew my name, from my previous stays.When I do stay at the Holiday Inn and work from the office, it's only a 5-minute walk, to my workplace.Atmosphere is very… Read more

• User: GlendaW30

  Trip type: Business

  Convenient, Comfortable and Great for a Quick Work Trip

  This was my first stay at the Holiday Inn Parramatta, and it turned out to be a really easy and comfortable choice for an overnight business trip. The room had everything I needed , clean, quiet and set up perfectly for a short stay.The buffet breakfast was a lovely way to start the morning, with plenty of options and a relaxed atmosphere. The hotel’s location is also a big plus, just a short walk… Read moreThis was my first stay at the Holiday Inn Parramatta, and it turned out to be a really easy and comfortable choice for an overnight business trip. The room had everything I needed , clean, quiet and set up perfectly for a short stay.The buffet breakfast was a… Read more