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Intercontinental Sydney

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Intercontinental Sydney

locationSydney CBD, Sydney - NSW

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About Intercontinental SydneyAbout Intercontinental Sydney

Location

Situated opposite the Royal Botanic Gardens and only 12 km from the international airport, the hotel is built around the restored Treasury Building and offers panoramic views of Sydney Harbour and the Sydney Opera House. The central business district and many of the city's attractions can be found on the doorstep. It is the nearest city hotel to the Cahill Expressway, which provides quick access to both the city and the airport.

Facility

25 junior suites, 3 suites and 481 double rooms are located on 32 storeys and can be reached by 7 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. All rooms are carpeted and include a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Sun loungers are ready and waiting on the terrace. There are many ways to relax or stay active at the hotel, including a gym, yoga, a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Intercontinental Sydney Amenities at Intercontinental Sydney

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

2 km

Beach

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3534

Very Good

1688

Average

600

Poor

238

Terrible

214

Recent Reviews: 6274

  • User:rsc829

    Trip type: Couples

    Good location for this up'ish scale hotel but some service issues

    rating21 May 2026

    Excellent location near Circular Quay. Not cheap but on par for an Intercontinental. Friends recommended it and that was one reason for selecting it. Unfortunately, it was a very crowded weekend. I specifically asked for a quiet room away from elevators but our room was right next to the elevator and I was told there was no other choice. Fortunately the room was pretty quiet. Good breakfast buffet. Housekeeping a little iffy - did not replace toilet paper when it was clear we were down to less than 1 roll. Generally, I had to leave a note and be very specific when we needed supplies refreshed. The only clock was an analog clock that was difficult to see at night (and that needed a new battery - we had to ask twice for that). In all, I would stay there again due to location and level of luxury

  • User:Adele W

    Trip type: Friends getaway

    The Views!

    rating08 May 2026

    One night stay with a friend. I booked a room with a view so she’d have that fabulous Sydney experience and i always like intercontinentals. The good… great location, super comfortable beds, lovely welcome anzac biscuits and rosemary (for remembrance) as we stayed on Anzac Day, amazing lounge with drinks, fruit and snacks to wait in if your room isn’t ready- 31st floor, views to die for all the way to The Gap, Watsons Bay, and the best of all we got upgraded to a suite as i am a member. The not so good was a very busy check in, our room wasn’t ready (we used the lounge then went to our theatre matinee but when we returned at 3 to check in the staff were surprised that we hadn’t checked in already. I had a whats app message welcoming me but no message to say our room was ready 😢 A real shame as we could have done with it since all the shops were shut! We went out for dinner and didn’t have breakfast- got pastries and coffee from Lune and soaked in that view instead.. I’ll definitely come back but hope they can fix the notification system.

  • User:george966

    Trip type: Family

    Great

    rating06 May 2026

    Fantastic hotel, great location, outstanding breakfast

  • User:Late-Starter-7

    Trip type: Couples

    Lovely hotel, great location, wonderful staff, good rooms, ok breakfast.

    rating03 May 2026

    Loved arriving at this hotel, Monika on reception was just wonderful. On opening our harbour bridge view room, the curtains opened and the view revealed itself, what a classy touch. The room was gorgeous, the bed divine. The bathroom wonderful. However, I’m not sure the designers had thought of the guest experience. The sofa faced into the room and not facing the view, as did the bed. The mini bar and food took up so much room that it was hard to make a coffee or cup of tea. There was something in every drawer, from hairdryers, to laundry bags to shoe care etc. making it hard to put our clothes away. We had to move everything first. Breakfast was also very poorly laid out and designed. Very hard to walk past the hot food area without people stepping back with hot items. Hot drinks take forever to come to the table. There’s not an egg station so these also take a while to come to the table and then you have to get items to go with the eggs back at the buffet. Difficult to get to the Breakfast Reception entrance when meetings are going on in the adjacent rooms, corridors are blocked. BUT, the food quality at breakfast is amazing. Just some aspects of the guest experience are poorly designed and for AUD55 we expected more. Fantastic location, just minutes from Circular Quay and a short walk to Darling Habour.

  • User:Bruno C

    Trip type: Couples

    One of the best hotel in Sydney with great refurb !

    rating02 May 2026

    The welcome was v smooth and warm as we arrived late post 9pm and we had snack in a treasury which was v good and fast . Then the suite was stunning and comfy , awesome views and club lounge was v busy but great as staff did a v good job ! Excellent coffee and cocktails plus housekeeping did a v good cleaning and resetting the suite perfectly 🙏 thank you we are back soon 🙌

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