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Novotel Sydney Darling Square

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Novotel Sydney Darling Square

locationDarling Harbour, Sydney - NSW

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About Novotel Sydney Darling SquareAbout Novotel Sydney Darling Square

Location

The hotel enjoys a prime location in Sydney and is the right place for business trips, holidays and city breaks. Apart from being close to the famous Chinese Garden Of Friendship, this hotel provides quick access to popular places, such as Sydney Entertainment Centre, Sydney Convention and Exhibition Centre and the ANZAC War Memorial. Bondi Beach is some 7 km from the hotel and Sydney Airport is situated at a distance of approximately 8 km.

Facility

The hotel has 2 lifts and features 230 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service (no extra charge) to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Sydney Darling Square Amenities at Novotel Sydney Darling Square

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Number of Pools

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      Sun terrace

LocationLocation

Map preview

Around this property:

City Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

269

Very Good

170

Average

46

Poor

23

Terrible

21

Recent Reviews: 529

  • User:Ben M

    Trip type: Family

    Very comfortable stay

    rating10 Apr 2026

    Very surprised how good this hotel was - rooms refurbished and very clean. Hotel facilities in great condition. Two small issues - only one person working at reception during check in causing a long queue and you do hear some noise from the adjacent road. Regardless this didn’t take away from our stay - very enjoyable. Hotel Manager, Owner at Novotel Sydney Darling Square, responded to this review Dear Ben,Thank you for your review and for highlighting aspects we can continue to improve.We are thrilled to know your stay with us was so enjoyable.It’s wonderful you appreciated our modern rooms and well-maintained facilities. Our team takes pride in providing a comfortable environment where every detail is considered.That said, we regret any inconvenience during check-in and will review our staffing to better serve you. We also apologize for the external noise and invite you to explore our courtyard-view rooms next time for a quieter experience.Finally, we’re glad the highlights of your visit left you with such positive memories. Our location near Darling Harbour’s attractions makes it easy for guests to immerse themselves in the vibrant surroundings.It would be a pleasure to have you return.Best wishes,Matthew Hill, General Manager

  • User:Travellingschel

    Trip type: Solo travel

    Perfect holiday stay, not in the CBD, but still easy access to everything

    rating08 Apr 2026

    This hotel is in a great location - close to two light rail stops, nearby is Chinatown with an abundant variety of restaurants and also Darling Harbour with its own atmosphere. Not far is the magnificent children's playground , iMAX theatre, and the lovely Chinese Gardens are just next door. Close to the Entertainment Centre, and Conference Centres .. and there seems there is always something going on at Darling Harbour and has a great atmosphere in the evening. My room was spacious and bed comfortable with a choice of pillows. Dinner at the Pump House next door has easy access via internal door, and buffet breakfast near hotel lobby had good variety. I like how Novotel are doing sustainability well with no plastic liners in bins and separate container for recycling. Hotel Manager, Owner at Novotel Sydney Darling Square, responded to this review Dear Guest,It was a pleasure to receive your kind feedback.We are thrilled you chose Novotel Sydney Darling Square for your holiday and enjoyed your experience.It is wonderful to hear you found your room comfortable and appreciated our pillow selection. Our team takes pride in providing a restful environment for all guests. We are also glad you enjoyed dining at Pumphouse and the breakfast variety at Pier Street Grill.Your kind words about our sustainability efforts mean a lot, as we continuously work to reduce our environmental impact. Being steps away from Chinatown, Darling Harbour, and family-friendly attractions makes our location ideal for exploring Sydney’s vibrant energy.We hope to welcome you back for another enjoyable visit.Best wishes,Matthew Hill, General Manager

  • User:Sharon S

    Trip type: Family

    Perfect stay

    rating26 Mar 2026

    Perfect stay. We loved this hotel, great room, breakfast and a perfect location to get around Sydney. Cafes/restaurants on the doorstep with a great funky food court called the exchange literally over the road. Darling harbour and Chinatown just a 5 mins walk. We loved the pool too and mostly had it to ourselves! Hotel Manager, Owner at Novotel Sydney Darling Square, responded to this review Dear sushicatno9,Thank you for letting us know how satisfied you were with your recent stay.We are thrilled to hear your stay at Novotel Sydney Darling Square was so enjoyable.It’s fantastic you found our rooms comfortable and loved starting your day with breakfast. We’re equally glad our central location made exploring Sydney effortless and that you had relaxing moments by our indoor pool.Your kind words about our team’s service and attention to detail mean a great deal to us.We look forward to welcoming you back on a future trip. Best wishes,Matthew Hill, General Manager

  • User:kamaaina96822

    Trip type: Solo travel

    Centrally located

    rating11 Mar 2026

    Excellent location near light rail and numerous ethnic restaurants. Rooms were well maintained and include amenities. There's a decent breakfast buffet, sadly no cappuccino machine. Singapore Airline crews use this hotel, attesting to its quality. The indoor pool is thoughtfully heated. While the gym has a tread mill there no weight machines. Hotel Manager, Owner at Novotel Sydney Darling Square, responded to this review Dear kamaaina,We appreciate your candid feedback.We are delighted to hear you enjoyed your stay at Novotel Sydney Darling Square.It’s wonderful that you found our rooms well-equipped and appreciated the heated indoor pool. We’re also thrilled to know our central location served as a convenient base for exploring Sydney’s vibrant dining scene.That said, we regret any inconvenience regarding the gym facilities. While we aim to balance diverse fitness preferences, your feedback helps us evaluate potential enhancements.Finally, our proximity to cultural landmarks and transport links remains a highlight for many, and we’re glad it contributed positively to your visit.We look forward to welcoming you back in the future.Best regards,Matthew Hill, General Manager

  • User:fernandapD3534MS

    Trip type: Family

    Comfortable room with Some Practical Drawbacks

    rating21 Feb 2026

    Overall, our stay was average, with a mix of positives and areas that could be improved.The room was a decent size for this category of hotel and felt comfortable. However, parking was quite difficult, and access by car was not very convenient, which made arrivals and departures more stressful than expected. Despite parking, hotel location is extremely convenient for exploring the city on foot. The bathroom, unfortunately, needed more attention to cleanliness. There were mould stains on the grout, and we also noticed dust accumulated behind the bathroom mirror, which gave the impression that some areas are not regularly cleaned.Breakfast offered the usual selection. Hot milk was not available as a standard option, but staff kindly provided it once we asked.Another small detail was the illuminated clock on the telephone, which lit up the room during the night. We ended up unplugging it just to make the room properly dark so we could sleep. Hotel Manager, Owner at Novotel Sydney Darling Square, responded to this review Dear Fernandapd, Thank you for sharing such a valuable review.We are pleased your room offered comfort and space to enhance your stay in our vibrant neighbourhood. Our team always aims to create welcoming environments, and your kind acknowledgment of their helpfulness is much appreciated. That said, we regret the inconvenience encountered with parking and access, which can be challenging due to our central location. We also apologise for falling short in maintaining expected bathroom standards and the disturbance caused by in-room lighting. Your feedback helps us focus on areas needing attention.Nonetheless, we are glad you enjoyed our convenient location for exploring Darling Harbour. It’s wonderful your mornings started smoothly with our breakfast options, and we look forward to welcoming you back for a more seamless experience.We do hope that you will return on another occasion. Best regards,Matthew Hill, General Manager

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