Pullman Sydney Hyde Park

Recent Reviews: 2981

• User: Sensei2010

  Trip type: Couples

  Good location but old and dated

  This hotel says it’s 5 stars but there was nothing 5 star about it. Friendly reception but the rooms themselves are right there in the 80s or 90s. I’ve stayed in classier 3 star hotels than this. A shower curtain in a 5 star hotel? Oh dear!! And a shower in the ghastly corner bath. The style including the tiles are just awful Maybe the 5 star bit is the phone on the wall next to the toilet? The wa… Read moreThis hotel says it’s 5 stars but there was nothing 5 star about it. Friendly reception but the rooms themselves are right there in the 80s or 90s. I’ve stayed in classier 3 star hotels than this. A shower curtain in a 5 star hotel? Oh dear!! And a shower in th… Read more

• User: Janet R

  Trip type: Solo travel

  4star+ hotel in great location

  Perfect location -overlooking Hyde park and 5 minutes walk from George street( which is the main street and where you can catch trams easily ( tap on/ off with your credit card is the easiest way to pay).Reception is gorgeous and staff are helpful - check-in /out were very quick.Higher rooms are quieter & have the better views. The outdoor pool and small spa are on the roof next to the gym- th… Read morePerfect location -overlooking Hyde park and 5 minutes walk from George street( which is the main street and where you can catch trams easily ( tap on/ off with your credit card is the easiest way to pay).Reception is gorgeous and staff are helpful - check-in /… Read more

• User: 779suhaybm

  Trip type: Couples

  Avoid - Charging an extra $700 for a confirmed stay

  0 stars if I could.Reserved a NYE stay in January for $500 and now, more than 6 months later, the hotel is asking for an additional $700 ($1200 in total) to "retain" my reservation. By this point, I have already booked non-refundable flights for this stay.My emails have not been responded to and, when I called, the hotel was not willing to provide contact details for anyone in management.Changing… Read more0 stars if I could.Reserved a NYE stay in January for $500 and now, more than 6 months later, the hotel is asking for an additional $700 ($1200 in total) to "retain" my reservation. By this point, I have already booked non-refundable flights for this stay.My e… Read more

• User: Vivienna S

  Trip type: Family

  Housekeeping needs improvement

  Stayed here July 9–12, 2026. The room was not properly dusted—found a lot of dust on the coffee machine, lamp, and furniture ledges. Housekeeping quality definitely needs to be upgraded for a 5-star hotel.Stayed here July 9–12, 2026. The room was not properly dusted—found a lot of dust on the coffee machine, lamp, and furniture ledges. Housekeeping quality definitely needs to be upgraded for a 5-star hotel.

• User: R5307FIrobb

  Trip type: Solo travel

  Very poor standard

  Have stayed at other Pullman Hotels and saw them as an upmarket option in the Accor group. Hyde park was not that. The rooms was very basic and it was allegedly a Suite. Decor was awful. Towels poor quality and pretty much nothing extra. TV was slow to the point of being unusable.Checkin was slow and frustrating and having to provide a physical credit card when I had already provided online was a… Read moreHave stayed at other Pullman Hotels and saw them as an upmarket option in the Accor group. Hyde park was not that. The rooms was very basic and it was allegedly a Suite. Decor was awful. Towels poor quality and pretty much nothing extra. TV was slow to the poi… Read more