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Shangri-La Sydney

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Shangri-La Sydney

locationThe Rocks/Circular Quay, Sydney - NSW

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About Shangri-La SydneyAbout Shangri-La Sydney

Location

This hotel is located in the historic Rocks district and is close to Sydney's numerous transport connections, including trains, buses and ferries, all of which lie a short walk from the hotel. The Museum of Sydney (500 m), Sydney Opera House (1 km) and Darling Harbour (3 km) are all situated in the hotel's vicinity. Bondi Beach is 10 km from the hotel.

Facility

The hotel has a lift and features 563 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Shangri-La Sydney Amenities at Shangri-La Sydney

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4929

Very Good

2088

Average

876

Poor

473

Terrible

409

Recent Reviews: 8775

  • User:Light3333

    Trip type: Friends getaway

    Breath Taking View. Super Luxe Service.

    rating23 May 2026

    Breath taking views. White glove service. Great location. Super Luxe Service. From the two seater bathtub to the stunning views from the room and the penthouse lounge EVERYTHING was PERFECT. NOTE Sydney has some hills and this hotel in on the top of one, which is why you get those awesome views. If you have mobility issues you will need a car to access. Two short steep blocks up the hill from circular key on one side, and the Rocks on the other.

  • User:L1008EQjonathanl

    Trip type: Solo travel

    Shangri-La Sydney, Shining on a Hill

    rating22 May 2026

    Shangri-la Sydney exceeded all expectations. The room was beautiful with stunning views of the Harbor Bridge, the famed Opera House, all the way to where the Sydney Harbor meets the Pacific Ocean. My room was spacious and well-appointed, as was the ensuite. Yes, the hotel is up a hill, from the Rocks but trust me, the view is worth the climb!The Horizon Club also featured magnificent views, as well as made-to-order egg dishes. The Club tended to be crowded at peak times, especially in the evening. One guest was pushy and rude, but there is always one in every crowd.The indoor pool was very clean, but it was busy with children at times. The pool was a major reason in choosing this hotel. What was Most Impressive about the Shangri-la Sydney was its service. Every member of its staff was gracious, accommodating, and genuinely interested in satisfying every need, from the housekeeping staff to management. Strongly Recommended.

  • User:Dan1976BFS

    Trip type: Couples

    Great Hotel in a great location!

    rating20 May 2026

    We stayed for a week and the hotel didn’t disappoint. The location is great, close to the Harbour Bridge and Opera House and just a short walk from Circular Quay and The Rocks where you’ll find many restaurants and bars. We had a great view across the harbour towards the Opera House. The bed was comfortable and the room was well appointed. Would recommend!

  • User:AuriSerrano

    Trip type: Couples

    Pampered comfortable deluxe stay! Everything from arrival to departure is special. We enjoyed the service.

    rating15 May 2026

    Enjoyed the convenience, ambience, and views! It was delightful to have the special package and breakfast in the 14th floor. Service was star especially when greeted. One young Spanish girl was very helpful and provided outstanding service. Thank you for making our staying special!

  • User:NavigateAllOver

    Trip type: Couples

    A lovely Hotel with great views and great staff

    rating09 May 2026

    We had a wonderful few days stay over a holiday weekend in an executive opera house view room. Our early check in was very easy, from the friendly driveway attendants to reception staff, we felt very welcomed. We left our luggage and went to explore the Rocks area and the city. Our room was ready when we returned and the lobby was very crowded because of the holiday weekend guests. There was a queue for the lifts and a bit of a wait.Our room was nice, clean and spacious and we appreciated being able to have 2 suitcases open on a shelf and luggage rack rather than one being on the floor as is usual for most hotels. The bathroom is also very spacious with a walk in shower and a bath tub. There’s a small fridge and Nespresso coffee machine and electric jug. The bed was nice and comfy and housekeeping provided a blanket for us rather than sleeping under the doona. Who does that anyway? Far too hot too often.Our view was ½ city and ½ harbour and opera house and far out to the Sydney Heads beyond. Marvellous!Altitude Restaurant has terrific 180°+ views over the Harbour from east to west. Our special occasion dinner was made extra special by wonderful service from Stella and sommelier, Daniel. Shangri La Sydney is a great hotel with a lovely restaurant and wonderful staff. Thanks to all. I definitely recommend staying at this hotel.

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