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Oaks Townsville Gateway Suites

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Oaks Townsville Gateway Suites

locationTownsville, Townsville - QLD

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About Oaks Townsville Gateway SuitesAbout Oaks Townsville Gateway Suites

Location

Located within easy walk of the CBD, the hotel has a range of restaurants and cafés on its doorstop on cosmopolitan Palmer Street.

Facility

The apartment hotel has 112 rooms, which are located on 12 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, room service, a laundry service and a coin-operated laundry.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. A refrigerator, a microwave, a tea/coffee station and a dishwasher are standard features. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the apartment hotel, including a gym, callisthenics, a spa and a sauna.

Meals

The dining area includes a restaurant and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte.

Payment

The following credit cards are accepted: VISA and Diners Club.

Amenities at Oaks Townsville Gateway Suites Amenities at Oaks Townsville Gateway Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

    • -

      à la carte Lunch

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

441

Very Good

348

Average

130

Poor

77

Terrible

64

Recent Reviews: 1060

  • User:adammay2026

    Trip type: Business

    Great location!!!!

    rating24 May 2026

    Great Location with free upgraded room.Excellent customer service with plenty of nearby food and beverage options.Thank you!

  • User:nobbaotene

    Trip type:

    Very good

    rating22 May 2026

    Very convenient location, nice clean rooms. Car parking was great & next time we travel to Townsville we will be staying at the Oaks with out a doubt 👍🏽

  • User:Jill A

    Trip type: Couples

    Well appointed room in a great location

    rating28 Apr 2026

    We stayed here for 2 nights & found it was really spacious, clean & well equipped. Nice to have somewhere to sit other than the bed & it had a table & chairs on the balcony with a view to the city. Location is very good with plenty of restaurants close by & easy walk to The Strand. Reception staff were very nice & helpful. Plenty of parking underneath. Our only concern was getting into the shower via the bath & next door was up early & woke us banging doors. Would definitely recommend.

  • User:Sarah B

    Trip type:

    Loved our Stay

    rating26 Apr 2026

    Location is excellent. Plenty of shops, pubs and restaurants to choose from. Close walking distance to Country Bank Stadium. Little to no noise from traffic etc (we were on 11th floor). Wonderful view of river and a glimpse of the ocean. Checking in and out was a breeze and the onsite (undercover) carparking available was fantastic.

  • User:lisajirouch

    Trip type:

    Cowboys game

    rating15 Apr 2026

    Great location, friendly and welcoming staffClose to food and stadium Clean, great bed, good view of river

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