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Rydges Townsville

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Rydges Townsville

locationTownsville, Townsville - QLD

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About Rydges TownsvilleAbout Rydges Townsville

Location

The hotel is ideally situated in the heart of the central business district, just 2 km from the Amtrak train station. Local attractions include Cotters Markets, Rock Pool, Billabong Wildlife Sanctuary and many more. Townsville Airport is 6 km away.

Facility

The complex has a lift and features 98 rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park. Further services include a 24-hour security service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Rydges Townsville Amenities at Rydges Townsville

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

152

Very Good

253

Average

212

Poor

114

Terrible

89

Recent Reviews: 820

  • User:Emma B

    Trip type: Couples

    1 star as that’s the lowest I can give

    rating09 Apr 2026

    Giving one star as that’s the minimum I can give. Not a fan of negative reviews, but this hotel is the exception.Checked into room 308, our king deluxe room and the bathroom is woeful. The shower has a shower curtain, a shower curtain! What deluxe room do you know that has a shower curtain? Bear in mind we paid $388 a night for this room. The shower curtain means the water sprays everywhere, so we had to use a large towel on the floor to prevent us from slipping on the wet tiles. The shower leaked, the sink was very low and seemed to be built for a child, the toilet was also small with a really rough toilet seat and there is no where to hang towels as the towel rail is above the toilet roll holder, so you end up with wet toilet room. Also it doesn’t appear to have been vacuumed as there was someone else’s hair in the bathroom.Then the main room also hasn’t been vacuumed and there were mystery red marks on the bedding.The breakfast at Rydges used to be legendary, but not anymore. It’s basically a ban-marie set up. The bread is stale and looks like it’s been left out over night, the hot ban-marie food is old with poached eggs that appear to have been there for a while and even though we paid $388 a night for this terrible experience that didn’t include a barista coffee, which is extra.Basically this hotel is old and mismanaged, so avoid it. Chris GM, at Rydges Townsville, responded to this review Hello Emma,Thank you for taking the time to review our hotel.As you are staying with us over a special event period prices do vary dependant on availability.We understand your distain for a shower curtain in our bathrooms, hopefully we will solve all the layout issues you have mentioned when we reconfigure the space.Sorry that our housekeeping team may have missed something for your arrival, our team will reach out today and will happily assist, with our reception team on 24 hours a day we are always on hand to assist with any issues that may arise.Our Buffet Breakfast team are always supplying fresh items throughout the morning, and we do have a tea and coffee station included in the buffet, (expresso-based coffee are at an addition to all our guests)I hope that you have a lovely day here in Townsville.Rydges Team

  • User:525Justine

    Trip type: Friends getaway

    Excellent room, terrible bathroom.

    rating31 Jan 2026

    The bed was very comfortable, room temperature was good, the room furnishings were attractive and the room was spotless, and the staff were lovely and helpful, but the bathroom needs some love. As shown in the photos, the toilet seat and the paint on the shower tiles and on the wall is peeling, the sink is badly chipped and the tiles above the sink are damaged from something being removed. There was also mould on the ceiling above the door into the room. Lift your game Rydges, this is sloppy. Jessie Roberts, General Manager at Rydges Townsville, responded to this review Hi Justine,We are happy that you enjoyed the comfort of our rooms here at Rydges Townsville, We understand our shortfalls with the current bathrooms in some rooms and apologies for any inconvenience.We are undertaking a full hotel refresh of all of the bathrooms, These works are close to completion, so we hope to see you again on your next visit to Townsville.

  • User:Isabella B

    Trip type: Family

    Great stay on Palmer St!

    rating28 Dec 2025

    We had a great stay at the Rydges on Palmer St. Rooms were clean and modern enough, though mind the older AC units. Beds were comfortable and there was easy access to food and drinks throughout the day. More than anything, we experienced wonderful service, from room swaps to late check outs and even letting us keep our bags somewhere safe the day of check out, the staff were always incredibly accommodating, understanding and patient. Thank you! Jessie Roberts, General Manager at Rydges Townsville, responded to this review Hello Isabella, Thank you so much for your review, we are so glad to hear that you enjoyed your stay here with us at Rydges! your kind words have made our teams day. We hope to see you again soon.

  • User:Rob H

    Trip type: Business

    Loved it

    rating15 Dec 2025

    Stayed at Townsville Rydges. The staff are brilliant, very accommodating, friendly and vey helpful. Very central in Townsville and great access to excellent meals. Jessie Roberts, General Manager at Rydges Townsville, responded to this review Hello Rob, Thank you so much for taking the time to leave us with such a positive review! It means so much to us when our valued guests appreciate the hard work that goes into making each day at Rydges Townsville memorable. We hope to see you again soon.

  • User:Jimi P

    Trip type: Couples

    Great price, most amazing mattress!

    rating22 Nov 2025

    We booked here on a whim, we were definitely surprised. The rooms are spacious with amazing views of Townsville harbour, great amenities and the bed was like sleeping on a cloud. The value for money you get is amazing and absolutely spotless! The buffet breakfast downstairs was beautiful with a bit of everything. The staff from reception to service staff were just incredible and were more than happy to greet you while coming and going they made the atmosphere beautiful. The location is the perfect spot, being away from the ever busy strand this place is tucked away in a quieter part of town. Jessie Roberts, General Manager at Rydges Townsville, responded to this review Dear 292jimip,Amazing feedback. Thank you so much for giving us 5 stars! Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again and have a wonderful day.Kind Regards

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