The Robert Towns

Name: The Robert Towns
Address: 261 Stanley Street, Townsville - QLD, australia
Telephone: +44-204-505-9777
Rating: 3.5

Townsville, Townsville - QLD, Australia

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About The Robert Towns

location

This hotel is located right in the heart of Townsville.

facility

The motel has a lift and features 47 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The motel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the motel, including golf and a gym.

meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The motel also offers special catering options.

Amenities at The Robert Towns

Facilities
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  Air conditioning
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  Lobby
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  Pets
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Common Area
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  Outdoor Furniture
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  Picnic area
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  Reception
Distances
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  Beach
General Services
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  Luggage storage
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  Wheelchair
Hygiene
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  Contactless check-in/-out
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
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  Water sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
Security
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  Fire extinguishers
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool

Location

Around this property:

Airport

7000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 179

User:Sarah W
Trip type: Couples
Shocking!
22 Mar 2026
For the price of this hotel it is shocking! Over 400 dollars for a horrendous experience. The sinks were dirty, stained. Doors cracked, dead spiders, rusty doors and previous guests hairs. Not only that but the other guests seem to have no respect, noises all night banging shouting people going to the pool which is supposed to shut at “8 pm” and the staff do nothing about it. Not to mention the booking systems is ridiculous and hard to do. Overall horrendous experience wouldn’t recommend AT ALL!
User:Dave A
Trip type: Solo travel
You'll love it here!
04 Jan 2025
What an unexpectedly enjoyable stop over.Staying overnight while transiting. The facilities were super clean, well appointed and splendid value for money. Great location too!The best part of the trip was the lady who checked me in. She was friendly with a smile and also directed me to where the closest restaurants were. It was a pleasant change from the usual check in no emotion type exchange far too frequent these days. I could tell this lady genuinely cared and wanted my visit to me the most comfortable end enjoyable.
User:Mick R
Trip type: Couples
DO NOT STAY HERE
10 Oct 2024
There is absolutely nothing even close to good about this hotel. It is old, run down, falling apart, the rooms smell and the staff are impolite, unaccomodating and inconsiderate of guests.They knowingly shut the hot water off in tge morning, while my wife was in the shower. I rushed to the office to inform them of a problem and they made zero effort to restore the hot water.
User:Paul W
Trip type: Couples
Winter Getaway
04 Sept 2024
Ideally located within walking district of center of the City. Terrific view of Castle Rock.Room a little of the small side, although close to the Pool, located on the city side.Comfy bed and Toilet/Bathroom facilities good.Highly recommeded.
User:winodazza
Trip type: Couples
All the things you want, good value for money
31 Aug 2024
We stayed here six nights. The location is good - 5 min walk to CBD, supermarket and cafes (City Lane is good, and a few minutes extra walk was the excellent Pedlars Project for brunch and lunch). Strand Beach is a 10 minute walk over the hill. The motel certainly isn't 'new' but we had a superior room (upstairs) which was fine and was perfectly clean. It's on a big road so we were pleasantly surprised how quiet it was and on the weekend it was even more quiet being in the 'government' area. The aircon and everything in the room worked fine. The kitchen is your basic microwave and toaster set up. The staff were excellent and helped us with a couple of things 'above and beyond'. We thought it was good value staying here and so did the couple we traveled with who also stayed in a superior upstairs room.