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Mantra Heritage

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Mantra Heritage

locationPort Douglas, Tropical North Coast - QLD

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About Mantra HeritageAbout Mantra Heritage

Location

Situated in the heart of Port Douglas town, this hotel enjoys an excellent location for access to the Great Barrier Reef and is a short, pleasant stroll to the wharf and Four Mile Beach. The town's outdoor cafés, upscale resort shops, galleries, and fine restaurants combined with the resort's welcome surroundings, make it an ideal getaway. There is a bus station about 50 m from the hotel and Cairns International Airport is approximately 60 km away.

Facility

The hotel has 45 non-smoking rooms, which are located on 4 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a babysitting service, a childcare service, medical assistance, a transfer service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. The kitchenette comes with a refrigerator and a tea/coffee station. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A shower, a bathtub and a whirlpool bath are included the bathrooms. A hairdryer is also provided. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis, golf and fishing are available. Water sports enthusiasts can enjoy snorkelling and diving. The fitness rooms are perfect for a comprehensive workout. The wellness offerings at the hotel include a spa, a sauna and massage treatments.

Meals

There is a bar on the premises.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Mantra Heritage Amenities at Mantra Heritage

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Diving

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      Golf

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Bus Station

50 m

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

251

Very Good

283

Average

138

Poor

71

Terrible

46

Recent Reviews: 789

  • User:heidisally

    Trip type: Couples

    Location and air conditioning were good

    rating05 Jan 2026

    The location is very central to Port Douglas and easy to walk anywhere from the apartment. Apartment air conditioning was excellent. I didn’t enjoy the pool due to the lack of parenting related to constant running, jumping, bombing etc from kids and wish I had read past reviews of a similar vein before booking. A minor issue which could easily be fixed is the rather limited number of towels allocated for the stay (one per person) which in such a hot area seems lean and most places in the area have additional pool towels available at the pool. After a day or two snorkelling my pool towel wasn’t good. The rubbish bins in the hallway weren’t always emptied and rubbish on the floor often just stayed there. Reception staff seemed to be quite relaxed so perhaps they could be responsible for monitoring the pool behaviour, checking where cleaners might be needed and or storing pool towels.

  • User:Precilla R

    Trip type: Couples

    Needed a bigger place

    rating25 Nov 2025

    .Decking around the pool very slippery when wet. Which is ridiculous why you would put down that in a wet area. We stayed in hotel style room with bed and sink only. Would not recommend if staying more than 2 nights. We stayed 6 nights needed more space (our fault). Position is great as walking distance to everything.

  • User:bolixnz

    Trip type: Couples

    Perfect loacation

    rating18 Jul 2025

    Perfect location right in the middle of Port Douglas but once inside the resort you would never know you just stepped off the main street. Our apartment was nice and roomy with a good layout and amenities it was also nice and clean although, it would have been nice if the staff swept the stepping pavers and the edge around the pool, it hadn't been done before we arrived nor was it done during our 4-night stay. My big frustration and the couples in the adjoining apartments shared our frustration that was unfortunately parents of children who don't parent, none of us had any problem with kids being kids and yelling and screaming running and jumping and doing bombs into the pools but when this goes on and on hour after hour with the same group of unsupervised children, we all felt that managment should have stepped in and reminded the offending familys that if they choose to stay they should within reason adhere to the rules clearly and posted multiple places around the pool areas, thankfully after a couple of days they moved on and peace and order and normal children could make everyone's lifes happy again.

  • User:tracyh716

    Trip type: Couples

    Welll equipped apartment

    rating17 Jul 2025

    Great location to the town centre yet very quiet.Large apartment clean with all you need... but bit dated.The lower pool area outside 2105 apartment was very dirty. Furniture covered in bird droppings and debrie off the trees . Would be heloful if staff monitored behaviours around pool in relation to their"conditions of use of pool"we had a few issues sadly.

  • User:PleasantHoliday

    Trip type:

    Rest & Relaxation

    rating16 Jan 2025

    Stayed for seven nights. Read the reviews and was a little worried though couldn’t be happier with everything from the room to the extremely helpful staff. A special shoutout to Nicholas, Paula and all their colleagues. Looking forward to visiting again.

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