Hotel Tannbergerhof

Recent Reviews: 215

• User:Jacob B

  Trip type: Family

  Hotel Tannbergerhof - Lech an Arlberg

  03 Mar 2026

  Thank you very much for a lovely week at Tannbergerhof and Lech in general. Our family was well taken care of and the hotel proved so well placed with proximity to lifts and all aminities in Lech for a relaxing family ski vacation. The pleasant afterski rounded up a good day after skiing and Dieter and the whole team made us feel very welcome and appreciated. Good food and wine in the restaurants and attentive and spirited staff with humor! Thank you again! Dieter Schenk, Gästeservice/Empfang at Hotel Tannbergerhof, responded to this review Thank you very much for your high rating and your lovely description of your family holiday with us at the Tannbergerhof – right in the heart of Lech. We’re delighted that our entire team was able to impress you with the quality of our service and food during après-ski and in our restaurants. On behalf of the whole team, I’d like to express my sincere thanks and look forward to seeing you again. Dieter Schenk – Host

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• User:rene l

  Trip type: Family

  One of the best in a very long time

  08 Feb 2026

  Absolute fantastic..As a last minute walk in, nothing was a problem, so welcoming straight away, very helpful in every aspect. Everything spotless clean, organized, feeling homely and warm. Perfect lovely staff, waited / prepared breakfast buffet just for us fresh, free nibbles at the Sauna, nice tasteful decor everywhere, shown around the Hotel for future room options, helpful bar staff about nearby travel options, just a overall pleasant experience, yes, how it should be, but what is sometimes often missed. The little things, the attention towards all of us by staff and owners, Just very happy, pleasantly surprised about old school values of the hotel business still in use. Will definetly recommend and return if possible. A happy Australian Gold Coast Family. Dieter Schenk, Gästeservice/Empfang at Hotel Tannbergerhof, responded to this review It's absolutely fantastic to see how you rate your family vacation with us at the Tannbergerhof. Thank you very much for your detailed description of your stay with us in the heart of Lech. We are delighted that our entire team was able to provide you with such a thoroughly enjoyable experience. You are absolutely right – it's often the little things that bring the greatest joy. We strive to do our best every day, and we succeeded in doing so for you. Thank you very much for your recommendation. We look forward to seeing you again and send our warmest regards to the Australian Gold Coast. Dieter Schenk – Host

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• User:445halila

  Trip type: Family

  Best in town.

  03 Feb 2026

  Best location, best service, very friendly atmosphere. We loved the restaurant and the apres ski bar. Hope to be there again soon. Dieter Schenk, Gästeservice/Empfang at Hotel Tannbergerhof, responded to this review Thank you very much for your high rating. Hospitality, friendliness and top quality in all areas are our daily commitment. We are delighted that you enjoyed your stay with us and that you plan to return. Best regards, Dieter Schenk – Host

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• User:Kim W

  Trip type: Family

  One of the most disappointing dining experiences I’ve had...

  20 Dec 2025

  What should have been a special evening turned into an absolute farce from start to finish.This hotel advertises two very different restaurants: an upscale dining room and a casual pub. We specifically booked the upscale restaurant through their own website, received confirmation, and dressed accordingly. Unfortunately, none of that mattered to the staff or management.Upon arrival, we were immediately brushed off by a waitress who after quickly scanning their reservation form, assumed we were reserved for the pub and then ushered us in that direction like confused walk-ins. Only after stopping another waiter and showing our reservation confirmation were we escorted back—clearly proving we had booked the upscale restaurant all along.That’s when things went from bad to unacceptable.The receptionist located our reservation but casually explained that their system often books people into the “wrong restaurant.” Despite acknowledging that our upscale reservation existed and was their error, we were told the upscale restaurant could not accommodate us and that we would have to eat at the pub instead.Naturally, we asked to cancel—since we were not being offered what we reserved—and requested assurance that we would not be charged the €200 no-show fee. The manager’s response was astonishingly hostile: eat at the pub or be charged €200. No apology. No accountability. Just a thinly veiled threat to pay for their mistake.Left with no real choice, we ate at the pub we never wanted to visit. The final insult? Nearly an hour wait for food that was mediocre at best—hardly compensation for being strong-armed into downgrading our entire evening.This establishment has mastered the art of overpromising, underdelivering, and punishing guests for its own incompetence. If you value your time, money, or dignity, do not trust their reservation system—and certainly don’t expect management to act in good faith when things go wrong.One of the most disappointing dining experiences I’ve had, not because of the food alone, but because of the utterly unacceptable treatment of paying guests. Dieter Schenk, Gästeservice/Empfang at Hotel Tannbergerhof, responded to this review Thank you for choosing our restaurant and booking a table through our reservation system for what was meant to be a special evening. You intended to book a table in our exclusive Martinstube; however, we received the reservation for the Tannbergstube & Bar. We may need to amend the following text in the online reservation system to better clarify the difference between the two dining rooms and avoid any misunderstandings:At the Tannbergerhof Hotel, you have the choice between two unique culinary experiences: the exclusive Martinstube, where you can enjoy Austrian cuisine at the highest level, or the Tannbergstube & Bar, which delights with a cozy and relaxed atmosphere, offering a variety of traditional and international dishes. We inform you of the €50 no-show fee per person during the online booking process. If we communicated this information impolite on-site, we apologize – as we do for the longer wait time, which is partly due to the fresh preparation of all dishes and partly due to the simultaneous arrival of many guests.We cannot undo this culinary experience for you and ask for your understanding regarding this exception, which confirms our commitment to high standards of hospitality, service, quality, and friendliness.Sincerely, Dieter Schenk – Your Host

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• User:ianwilliamhunter

  Trip type: Family

  A very good dinner in the Stube was marred by overloading of prices.

  16 Dec 2025

  My family booked into the Stube restaurant part of the Hotel Tannbergerhof last night. There was a lot of food. We ordered main courses only followed by pudding courses later. The service was good but I was outraged to find that the small plate of bread and a few fatty slices of local sausage and microscopicy tiny pieces of cheese which we didn't ask for but was delivered to the table were charged at €16 to my bill.Chatging for something that no one has requested is a disgrace and we didn't even like it nor want to eat it as it was so fatty and unpleasant to eat. I believe that the restaurant should rei my €16 plus service charge which I should not have left as a matter of fairness.In most other respects, the dinner was fine except perhaps for charging nearly €6 gor 2 carafe of Tap Water.What a liberty to take by the restaurant. As a result, I simply cannot recommend this restaurant anyone.Please take careful note! Dieter Schenk, Gästeservice/Empfang at Hotel Tannbergerhof, responded to this review Thank you for visiting our restaurant. We are delighted that we were able to satisfy you with the selection and quality of our dishes. We could understand that we didn't quite achieve the same level of satisfaction with the service of the cover charge, consisting of a bread basket, smoked meats, rendered pork fat, regional cheese, and Lecher spring water in a carafe, if we didn't mention it in the menu. However, it states:Alle Preise verstehen sich in inklusive der gesetzlichen Abgaben und SteuernAm Abend verrechnen wir 4,00 Euro pro GedeckGekühltes Lecher Quellwasser 1,00 l 2,90 EuroThe €2.90 charge is not for the tap water itself. It is the service surrounding the water, from the crystal-clear carafe and polished glasses to setting and clearing them, that our guests appreciate. Kind regards, Dieter Schenk - Your Host

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