Austria Trend Hotel Europa Graz

Name: Austria Trend Hotel Europa Graz
Address: Bahnhofguertel 89, Graz, austria
Telephone: +44-204-505-9777
Rating: 3.9

Graz, Austria

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About Austria Trend Hotel Europa Graz

location

Perfect for business travellers as well as families, this hotel is located approximately 1.6 km from the centre of Graz. There are public transport stops in the immediate vicinity.

facility

Guests have a choice of 116 non-smoking rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. The hotel provides room service (for a fee), a laundry service, 5 conference rooms and a photocopier. Wireless internet access is provided in public areas (no extra charge). A garage is available for parking (for a fee). A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

rooms

A safe and, for a fee, a minibar are also available. A flatscreen television and WiFi (no extra charge) ensure optimal comfort. A selection of pillows ensures a comfortable stay. Bathrobes are provided in the bathrooms.

sport

At the hotel, guests can exercise and enjoy activities or just unwind. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, aerobics and a sauna. For those who wish to stay active while on holiday, the hotel offers jogging.

meals

The dining area includes a non-smoking restaurant and a lobby bar. A delicious breakfast provides energy for the rest of the day. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Austria Trend Hotel Europa Graz

Facilities
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  Air conditioning
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  24-hour reception
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Sauna
Transfers
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  Airport Transfers

Location

Around this property:

Public Transport

90 m

Train Station

200 m

City Centre

1600 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

170

Average

Poor

Terrible

Recent Reviews: 321

User:Adriana Cristin... I
Trip type: Family
Disappointing!
10 Aug 2026
Disappointing experience,we've been greeted (is a lot to say greeted), by a blonde boy receptionist ,around 23-24 years old ,with long blond hair, I'm sorry I didn't catch his name, extremely rude, bored and with zero communication skills. His attitude made me completely change my mood, I'm sorry I didn't take a stand then regarding the way he talks to customers, unacceptable.I'll give you a concrete example: after receiving some dry instructions, in an English that is hard to understand, about where to park in the underground area, upon returning from the parking lot my husband informs him that we parked in the yellow area, and his answer was: "I don't care, it's public parking"Some lessons in customer relations wouldn't hurt you young man/boy or better change your job and don't forget that we are the hotel's customers, we pay for all the services...less to be treated insensitively! Hotel Europa Management, General Manager at Hotel Europa Graz, responded to this review Dear Adriana Cristin,Thank you for taking the time to share your feedback regarding your recent experience at Austria Trend Hotel Europa Graz. I sincerely apologize for the manner in which you were treated at our reception. It is disheartening to hear that you felt the service did not meet the high standards we aim to provide to all our guests.Your description of the interaction with our staff member is concerning, and I assure you that we take such feedback seriously. We strive to foster an environment where our team members are not only knowledgeable but also approachable and respectful. I appreciate your specific example, as it helps us understand the areas in need of improvement.Please know that your comments have been noted, and we will address them with our team to enhance our customer service training to ensure a more positive experience for our guests in the future.Thank you once again for your insights.Bettina MerlGeneral Manager
User:Tony M
Trip type: Solo travel
Brilliant hotel
21 Jul 2026
Really amazing location. staff are really helpful and the rooms where brilliant if I’m ever staying in Graz again I’ll definitely stay here again Hotel Europa Management, General Manager at Hotel Europa Graz, responded to this review Dear Tony M,Thank you for your kind words regarding your recent stay at Austria Trend Hotel Europa Graz. We are delighted to hear that you enjoyed our location, found our staff helpful, and appreciated the quality of your room. We look forward to welcoming you back in the future.Bettina Merl General Manager
User:Martin k
Trip type: Friends getaway
Great service
05 Sept 2025
Hotel in close proximity to the train and bus station. Relatively close to the center. Even though the hotel is somewhat older, it offers a great price-performance ratio. Probably the largest rooms in Graz. . Great breakfast and excellent service staff. Very helpful approach of the hotel management and reception.
User:AK_CY1
Trip type: Family
Very good overall
07 Aug 2025
Very good hotel and location, very clean and very good breakfast as wel. We only stayed for 1 night but we are very satisfied.
User:Reslysten54
Trip type: Couples
Location near the railway station was the best part
10 Jul 2025
The location is perfect if you are traveling by train. Right across from the main railway station lies this bland-looking hotel. A walk to the Old Town takes about 15 minutes.Check-in was was a study in indifference, but did not take long. Checkout was friendly, but the two card machines did not accept our cards--both of which worked well just before and after in other establishments. It was a reminder that it's good to carry some cash!The internet was agonizingly slow and logging in to some pages locked the phone in a standstill.We could not get the A/C to bring down the temperature enough. Opening the window at helped at times, but then there was a lot of noisy from traffic. The windows blocked the noise effectively when closed.We declined the expensive breakfast, but fortunately there's a great alternative next door in "Granola."There is recycling in hallways but no separation of waste in the room. A small minibar and an in-room safe were available.