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Hotel Goldener Adler, Bw Signature Collection By Best Western

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Hotel Goldener Adler, Bw Signature Collection By Best Western

locationInnsbruck, Innsbruck

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About Hotel Goldener Adler, Bw Signature Collection By Best WesternAbout Hotel Goldener Adler, Bw Signature Collection By Best Western

Location

This hotel is located in the very heart of Innsbruck's Old Town, right in the pedestrian zone. Shopping areas and main attractions are close by. All major sights can be easily reached by public transport. The bus station is around 100 m from the hotel and the railway station is some 450 m.

Facility

The hotel was built in 1390. The hotel has 7 junior suites, 2 suites, 6 single rooms and 18 double rooms, which are located on 4 storeys and are reachable by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf and horse riding. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and bowling. At the hotel offers excellent facilities for leisure and relaxation, including an entertainment programme, a dance club and a casino.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast and half board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Goldener Adler, Bw Signature Collection By Best Western Amenities at Hotel Goldener Adler, Bw Signature Collection By Best Western

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Nightclub

    • -

      Pets

    • -

      Pub(s)

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Theatre

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Continental Breakfast

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Bowling

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Horse Riding

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Nightclub

1 m

Ski Area

10 m

River

30 m

Tourist Centre

100 m

Public Transport

100 m

Bus Station

100 m

Park

150 m

Shopping opportunities

150 m

Train Station

450 m

Forest

2 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1193

Very Good

443

Average

78

Poor

24

Terrible

16

Recent Reviews: 1754

  • User:Enryok

    Trip type: Couples

    Central, warm and comfortable

    rating30 Apr 2026

    This is an excellent hotel in the heart of Innsbruck. The overall atmosphere of the hotel well explains the adjective ‘gemütlich’: relaxing, warm, and comfortable. I was given a standard room on the top floor, from which I enjoyed a splendid view on the mountains and on the ‘Golden Roof’. The room was smallish yet excellently organized, and I didn’t feel the need for more space. The Wifi worked perfectly. The hotel’s restaurant was excellen, serving traditional Austrian food. I recommend it highly.

  • User:likest0travel

    Trip type: Couples

    Not a luxury stay

    rating09 Mar 2026

    Very disappointing- location is excellent but room was pretty average. Communal space very limited in the hotel, no facilities or outdoor space. Left to lug luggage up to the room, not like a 5* hotel experience but like a best western experience! Only saving grace is the price. Not a luxury stay

  • User:Recardo P

    Trip type: Solo travel

    Great Hotel And Everything!

    rating10 Feb 2026

    Amazing location! Amazing rooms! Amazing Staff!

  • User:Marie-Reine G

    Trip type: Couples

    It was disappointing & doesnt live up to its interesting history

    rating29 Jan 2026

    The room was fine, nothing special, the bed was confortable. It was huge too big.The corridor was more interesting than the bedroom with photos, information written in an artistic way about historic people who had visited the hotel.There was no little extra on the desk as a gesture of welcome. The male attendant at the desk was helpful when we told him we wanted the room better heated overnight.The breakfast at 24 euro per person was far too expensive & just the same as in other hotels apart from the price.There was no Roiboos tea. We didnt like the evening meal: the pork schnitzel was tender but without taste, it was lacking seasoning, the vegetable balls didnt have taste & were too starchy.

  • User:John S

    Trip type: Couples

    An excellent, historic, centrally located hotel.

    rating25 Jan 2026

    Having just spent a very enjoyable week at the Goldener Adler, I can safely recommend it as an excellent base when you visit Innsbruck.Its location is hard to beat, if you value being in the heart of historic Innsbruck. The Golden Roof is just a few steps away, as is the Hofburg, Dom, the Tirol Folkmuseum and Domkirche to mention just a few. There are plenty of options for eating and drinking nearby, with the hotel having one of the best restaurants I ate in all week. It’s not an overly fussy “foodie” restaurant either but a friendly, professionally run establishment. Speaking of professionalism, I cannot praise the staff too highly. Nothing was too much trouble and the hints and tips proved to be very helpful. Especially the Welcome Card which gave you free public transport and a 20% discount on the cable car route to the Top of Innsbruck (well worth the effort). Breakfast (taken in the restaurant) provided everything you could wish for. A sumptuous buffet with plenty of choice and freshly cooked hot breakfast dishes to order, should you so desire.Our room (102) was spacious and well equipped but my wife didn’t like the lack of drawers. There was plenty of wardrobe and cupboard space and to be honest, it didn’t create any problems. The bed was very comfortable and despite the room being on a corner, overlooking the main (pedestrianised) street, we were not bothered by noise in the evening. However, if you are a light sleeper, then the arrival of delivery vehicles early in the morning (approximately 0600) could wake you. As the street the hotel sits on is pedestrianised during the day, early mornings are the only time business can get their deliveries. I don’t want to make too big a deal of this as it only woke us a couple of mornings out of the seven.The only criticism I have of our room, concerned the heating (and in the summer, the cooling). There is a domestic air conditioning unit that controls room temperature. The wall mounted control for this unit is a little too complex for the average tourist. It did deliver warm(ish) air but had a habit of turning itself off when we didn’t want it to.Despite this, we enjoyed our stay immensely. We intend to return to Innsbruck during the summer months and the Goldener Adler will be the place where we will be staying.

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