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Hotel Schwarzer Adler

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Hotel Schwarzer Adler

locationInnsbruck, Innsbruck

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About  Hotel Schwarzer AdlerAbout Hotel Schwarzer Adler

Location

The hotel enjoys a central location, around 700 m, or a few minutes' walk, from the Old Town, where guests will find shopping facilities, restaurants, bars, pubs and clubs. The river and Hofgarten park are also in the centre of town, around 700 m away. The bus station is around 200 m away, and Innsbruck train station is roughly 1 km from the hotel. Attractions in the town and surrounding area include the Golden Roof and the Landesmuseum (both some 700 m away), the North Park Mountain, around 4 km away, Axamer Lizum ski field, around 10 km away, and Swarovski Crystal World, roughly 20 km away. The hotel is 15 minutes' drive from the airport.

Facility

50 non-smoking rooms, including 7 junior suites, 2 suites, 2 apartments and 38 double rooms, are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garage is available for parking (for a fee). Other services include a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. For a fee, extra beds or children's beds can be provided for little travellers. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered a selection of towels. A 1 wheelchair-friendly room with a wheelchair-accessible bathroom can be booked.

Sport

Those who wish to stay active while on holiday can enjoy on-site cycling/mountain biking. For a fee, golf is also available. With skiing and snowboarding opportunities, the hotel offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski lifts provide easy access to the pistes. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments. Third-party operators offer massage treatments.

Meals

There is a breakfast room on the premises. A continental breakfast buffet ensures a great start to the day. At lunch, guests order their favourite dishes à la carte. For a fee, there are also non-alcoholic beverages and alcoholic beverages.

Payment

The hotel accepts the following credit cards: VISA, Diners Club, JCB and MasterCard.

 Amenities at Hotel Schwarzer Adler Amenities at Hotel Schwarzer Adler

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Bus Station

200 m

Park

700 m

City Centre

700 m

Restaurants

700 m

Nightclub

700 m

Tourist Centre

700 m

Shopping opportunities

700 m

Bars / Pubs

700 m

River

700 m

Train Station

1 km

Golf Course

4 km

Ski Area

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

313

Very Good

194

Average

99

Poor

30

Terrible

29

Recent Reviews: 665

  • User:Curiosity51051572023

    Trip type: Solo travel

    Great experience

    rating25 May 2026

    Stayed at this hotel 16-19th April. Hotel was very clean, all staff members extremely helpful and friendly. I paid extra for a room with a balcony and mountain views and definitely worth the extra cost. All amenities are within walking distance with a great pub next door.I never tried the food so cannot comment on that but overall the Hotel offered a great experience and look forward to rebooking next year.
  • User:wrat250

    Trip type:

    Excellent

    rating02 May 2026

    Excellent hotel in a great location! It’s only a few minutes’ walk to the old town and the Inn River. The room was spacious and clean, and the bed was comfortable. I strongly recommend it!
  • User:874steffenl

    Trip type: Friends getaway

    Looking so much forward to my next stay here.

    rating07 Apr 2026

    Fantastic welcome. Staff smiling, helpful - everything works and room very nice and clean. One of those hotels that are different and better than normal. As a traveller with at least one major travel each month I was so positively surprised. To the staff: thanks so much for making it a fantastic stay. Sabrina Gasser, Gästeservice/Empfang at Hotel Schwarzer Adler Innsbruck, responded to this review Dear Steffen!Thank you so much for your wonderful feedback and your kind words! We are truly delighted to hear that you felt so comfortable with us and that our warm welcome and the friendliness of our team made such a positive impression on you. Your praise for the cleanliness and comfort of your room means a lot to us as well.It is a very special compliment to know that, as a frequent traveler, you were so positively surprised and experienced our hotel as something different and better than usual – that is exactly what we strive for. A big thank you also for your kind words to our team – we will gladly pass them on!We are already looking forward to welcoming you again on your next stay. Warm regardsYour Team Hotel Schwarzer Adler
  • User:donovankaefer

    Trip type: Business

    Luxurious As*-Card

    rating31 Mar 2026

    Friendly and helpful staff. But many ill-thought-through decisions regarding the rooms and inventory. Black cabinet without lights anywhere near it (I used a flashlight), manual about safe mentions non-existing keys, curtain partially falls down as 2 of 3 screws forgotten when mounted, floor has a strip where I almost ripped open my socks, no good place to put large suitcase, bathroom sink and toilet room was not cleaned for a 5 days, room key card does only work on the base floor of the suite.But tasty breakfast, good view, nice personel. Sabrina Gasser, Gästeservice/Empfang at Hotel Schwarzer Adler Innsbruck, responded to this review Sehr geehrter Herr Käfer!Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen, und auch für die freundlichen Worte über unser Personal, das Frühstück und die Aussicht.Ihre Anmerkung bezüglich der fehlenden Beleuchtung im Schrank nehmen wir sehr gerne auf – das ist eine gute Idee, die wir intern weitergeben werden.Die von Ihnen angesprochenen Mängel wie der Vorhang sowie die Bodenleiste konnten wir leider erst nach Ihrer Abreise beheben, da wir während Ihres Aufenthaltes keine Information darüber erhalten haben. Ebenso bedauern wir sehr, dass das Badezimmer und die Toilette offenbar nicht ordnungsgemäß gereinigt wurden. Hätten wir dies während Ihres Aufenthalts erfahren, hätten wir selbstverständlich umgehend reagiert und unser Housekeeping darauf aufmerksam gemacht.Generell sind wir stets dankbar, wenn uns unsere Gäste solche Hinweise direkt vor Ort mitteilen, damit wir schnell für Abhilfe sorgen können und Ihren Aufenthalt so angenehm wie möglich gestalten.Auch bezüglich der Zimmerkarte hätten wir Ihnen jederzeit gerne eine passende Karte für das untere Stockwerk ausgestellt – ein kurzer Besuch an der Rezeption hätte hierfür genügt.Wir würden uns freuen, Sie bei einem zukünftigen Aufenthalt erneut von unserem Haus überzeugen zu dürfen.Mit besten GrüßenIhr Team vom Hotel Schwarzer Adler
  • User:Jeremy W

    Trip type: Couples

    A lovely place to base yourself in Innsbruck

    rating27 Mar 2026

    We had a very comfortable stay in this modernised centuries-old hotel, brimming with character and old artefacts and paintings, and obviously proud of its heritage, with an excellent buffet breakfast in the impressive vaulted cellar. The staff were extremely friendly and helpful. The hotel is a twenty minute walk from the railway station. The room was clean with comfortable beds, and the bathroom was spotless. Free popcorn in the lounge! The old town is about a ten minute walk away. There is a bar next door but we were at the back, so cannot comment on noise; however it seemed quiet when we returned in the evening. All very enjoyable; a lovely place to stay a couple of nights in Innsbruck.

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