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Stage 12 – Hotel By Penz

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Stage 12 – Hotel By Penz

locationInnsbruck, Innsbruck

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About Stage 12 – Hotel By PenzAbout Stage 12 – Hotel By Penz

Location

This welcoming hotel is located in the centre of Innsbruck close to the Golden Dachl. There is also a stop for the public transport to be found in front of the hotel. Further links to the public transport network lie about 800 m from the hotel.

Facility

The hotel was built in 1899. The hotel has 41 rooms, including 33 double rooms, which are located on 5 storeys and are reachable by a lift. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is among the standard features in the rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a solarium.

Meals

The dining area includes a non-smoking restaurant and a bar. Half board can be booked. A generous breakfast buffet and a set dinner menu are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Stage 12 – Hotel By Penz Amenities at Stage 12 – Hotel By Penz

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Half Board

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Sauna

    • -

      Steam bath

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1193

Very Good

443

Average

78

Poor

24

Terrible

16

Recent Reviews: 1754

  • User:Enryok

    Trip type: Couples

    Central, warm and comfortable

    rating30 Apr 2026

    This is an excellent hotel in the heart of Innsbruck. The overall atmosphere of the hotel well explains the adjective ‘gemütlich’: relaxing, warm, and comfortable. I was given a standard room on the top floor, from which I enjoyed a splendid view on the mountains and on the ‘Golden Roof’. The room was smallish yet excellently organized, and I didn’t feel the need for more space. The Wifi worked perfectly. The hotel’s restaurant was excellen, serving traditional Austrian food. I recommend it highly.

  • User:likest0travel

    Trip type: Couples

    Not a luxury stay

    rating09 Mar 2026

    Very disappointing- location is excellent but room was pretty average. Communal space very limited in the hotel, no facilities or outdoor space. Left to lug luggage up to the room, not like a 5* hotel experience but like a best western experience! Only saving grace is the price. Not a luxury stay

  • User:Recardo P

    Trip type: Solo travel

    Great Hotel And Everything!

    rating10 Feb 2026

    Amazing location! Amazing rooms! Amazing Staff!

  • User:Marie-Reine G

    Trip type: Couples

    It was disappointing & doesnt live up to its interesting history

    rating29 Jan 2026

    The room was fine, nothing special, the bed was confortable. It was huge too big.The corridor was more interesting than the bedroom with photos, information written in an artistic way about historic people who had visited the hotel.There was no little extra on the desk as a gesture of welcome. The male attendant at the desk was helpful when we told him we wanted the room better heated overnight.The breakfast at 24 euro per person was far too expensive & just the same as in other hotels apart from the price.There was no Roiboos tea. We didnt like the evening meal: the pork schnitzel was tender but without taste, it was lacking seasoning, the vegetable balls didnt have taste & were too starchy.

  • User:John S

    Trip type: Couples

    An excellent, historic, centrally located hotel.

    rating25 Jan 2026

    Having just spent a very enjoyable week at the Goldener Adler, I can safely recommend it as an excellent base when you visit Innsbruck.Its location is hard to beat, if you value being in the heart of historic Innsbruck. The Golden Roof is just a few steps away, as is the Hofburg, Dom, the Tirol Folkmuseum and Domkirche to mention just a few. There are plenty of options for eating and drinking nearby, with the hotel having one of the best restaurants I ate in all week. It’s not an overly fussy “foodie” restaurant either but a friendly, professionally run establishment. Speaking of professionalism, I cannot praise the staff too highly. Nothing was too much trouble and the hints and tips proved to be very helpful. Especially the Welcome Card which gave you free public transport and a 20% discount on the cable car route to the Top of Innsbruck (well worth the effort). Breakfast (taken in the restaurant) provided everything you could wish for. A sumptuous buffet with plenty of choice and freshly cooked hot breakfast dishes to order, should you so desire.Our room (102) was spacious and well equipped but my wife didn’t like the lack of drawers. There was plenty of wardrobe and cupboard space and to be honest, it didn’t create any problems. The bed was very comfortable and despite the room being on a corner, overlooking the main (pedestrianised) street, we were not bothered by noise in the evening. However, if you are a light sleeper, then the arrival of delivery vehicles early in the morning (approximately 0600) could wake you. As the street the hotel sits on is pedestrianised during the day, early mornings are the only time business can get their deliveries. I don’t want to make too big a deal of this as it only woke us a couple of mornings out of the seven.The only criticism I have of our room, concerned the heating (and in the summer, the cooling). There is a domestic air conditioning unit that controls room temperature. The wall mounted control for this unit is a little too complex for the average tourist. It did deliver warm(ish) air but had a habit of turning itself off when we didn’t want it to.Despite this, we enjoyed our stay immensely. We intend to return to Innsbruck during the summer months and the Goldener Adler will be the place where we will be staying.

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