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Hotel Villa Carlton

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Hotel Villa Carlton

locationSalzburg, Salzburg

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About Hotel Villa CarltonAbout Hotel Villa Carlton

Location

This pleasant hotel lies at the heart of the Salzburg making it ideal for business guests as well as tourists. The hotel is just a few minutes walk from the Mirabell Garden, the birth house of Mozart, Hohensalzburg fortress and the old town (which is a UNESCO World Heritage Site). It is also just a short distance to links to the public transport network with the city train station lying just 700 m away. The famous Hellbrunn castle is around a 10-minute journey by public transport and Faistenau cross-country ski area is around 15 km away. Furthermore, Salzburg airport lies around 7 km from the hotel.

Facility

The hotel has a lift and features 39 rooms, including 1 single room. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a spa, a sauna, massage treatments and a solarium.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hotel Villa Carlton Amenities at Hotel Villa Carlton

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Massage

    • -

      Sauna

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

700 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

582

Very Good

293

Average

88

Poor

20

Terrible

19

Recent Reviews: 1002

  • User:Excursion00713667671

    Trip type: Family

    Nice city

    rating24 May 2026

    A more inclusive breakfast would have been nice. Fruit isn't hard.

  • User:ArtsTravelerer

    Trip type: Solo travel

    Nice hotel, but beware of being locked out

    rating24 May 2026

    The hotel has a great location, and the staff were very friendly. The room was large and quiet. The bathroom was spacious, with a great walk-in shower. A big problem for me was the fact that there were no overhead light sources in the room, only a number of low-wattage lamps. The room was like a crypt at night. I did not enjoy being in the room at all in the evenings. I could not see anything. Likewise, I would have loved to have had a mini-fridge to store fresh things, but the room didn’t have one. The free breakfast included breads, but no hot items. The biggest problem with this hotel is that the reception is not manned after 7 pm. So, if you forget your key, you’re screwed. They only give you one key during check-in and that key is necessary to power the room. So, if you don’t remember to take your key from the power box, then big problems can arise, as occurred to me. I left for dinner at 8 pm one evening and forgot to take the key out of the box. There is a phone number to call in such situations. As a North American, I had never called a European number before. I tried several times, but could not connect to it. I waited nervously in the lobby for about 20 minutes before some other guests arrived. Luckily, they were Austrian and were able to get through to the emergency number. We were given instructions on how to access a master key from a lock box outside the hotel. This allowed me to get into my room and access my own room key. I suppose that an unethical person might have been able to access all of the rooms with this master key, and so I don’t consider this to be a good solution. In any case, I was only able to get back into my room due the kindness of other guests who I had to wait for patiently in the lobby to arrive and rescue me. This creates a very precarious situation for guests. Despite the hotel’s many good features, I would not stay here again due to the lock-out risk.

  • User:eviekat93

    Trip type: Couples

    Lovely place to stay in Salzburg

    rating10 May 2026

    We had a great stay at Hotel Villa Carlton for our city break. The location was ideal, the staff were polite and helpful, and everywhere was clean and comfortable, including our room which was spacious and nicely decorated. The complimentary breakfast is a really nice touch and although it is basic, it is really nice to be able to get a nice/tea coffee and bread/jam before you set out for the day. Overall I couldn't fault the hotel at all - we had a great stay and would recommend for anyone visiting Salzburg.

  • User:75phillipf

    Trip type: Couples

    Visiting Salzburg

    rating26 Apr 2026

    Lovely hotel, great location, good service!

  • User:Amy B

    Trip type: Family

    Lovely hotel, nice neighborhood

    rating17 Apr 2026

    Wonderful hotel, great location close to train station and the river walk. We visited several restaurants within 10-12 minutes walk. Are room was spacious and clean. Thank you!

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