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Servus Europa Am Walserberg

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Servus Europa Am Walserberg

locationSalzburg, Salzburg

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About Servus Europa Am WalserbergAbout Servus Europa Am Walserberg

Location

This motel warmly welcomes guests in Wals.

Facility

The motel has a lift and features 50 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The motel has a range of facilities for guests with disabilities. The motel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the motel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a TV, a radio and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower. The motel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the motel ensure that guests have plenty of activities to choose from during their stay. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the motel, including skiing, a gym, a spa, a sauna and hiking.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The motel also offers special catering options.

Payment

The motel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Servus Europa Am Walserberg Amenities at Servus Europa Am Walserberg

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Gym

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      Sauna

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      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

11

Very Good

26

Average

4

Poor

2

Terrible

3

Recent Reviews: 46

  • User:Tidesin

    Trip type: Couples

    Good access to Toll Road if travelling

    rating21 Aug 2025

    Stayed 1 night close to Toll Road good parking petrol station onsite . Rooms are basic & old fashioned book a quiet room on upper floor if you leave before breakfast opens at 7 can take continental from cafe in a bag. Staff friendly & price is ok.

  • User:c w

    Trip type: Family

    A NIGHTMARE !!! --- Save yourself a lot of grief.

    rating24 Sept 2023

    This is the nightmare hotel experience that people laugh about at dinner parties for years. Not at all funny at the time. FIRST BOUT - I had a $100 BW gift voucher, that stated clearly to produce it at check in. The girl at the desk didn't know what it was. I told her to try a drop down menu for payment? Call a supervisor? She was not up to the task. Dim. Very dim. SECOND BOUT - When I came down for coffee at 7am - the restaurant mgr quickly uncovered everything, turned the lights on. and asked how he could be of service. I said I only wanted coffee, because we were jet lagged. He snapped at me - "Vhat? Jhoo no vant brekfahst? No, I apologized. Too early. Later maybe. "I openz za rehstarhant for jhoo... now jhoo say -- jhoo no vant?"I wasn't up for an international incident, so I fled. Later, after we ate, I took a croissant from the breakfast bar to take up to my grand daughter who was suffering terribly from jet lag. She had eaten half an orange, and a bite of her mothers eggs. You would think I robbed the cash drawer. Same loony toon man runs after me to the elevator shouting - "Jhoo must pay for anozer brekfast!!" What? I reminded him my granddaughter hadn't eaten... Didn't matter. He screamed to the clerk to charge my room for an additional breakfast. Over one croissant - to go. I slammed the croissant down on the counter, telling him to keep it. And I WAS charged another almost $12 -- I filed a complaint with BW and the Owners of the franchise. This isn't a hotel, it's a Hogan's Heroes rerun... complete with jack booted Colonel Klink, monitoring trips to the breakfast bar. INSANE .... quite insane.

  • User:einvalsledge

    Trip type: Friends getaway

    Very handy hotel overlooking the Austria-Germany border

    rating15 Jun 2023

    Very handy hotel overlooking the Austria-Germany border, built right next to the motorway. Very convenient for our road trip.Room was comfortable, if a little too warm for my liking. We couldn't leave the windows open due to traffic noise but it was OKExcellent dinner and breakfast at the restaurant. Good prices, exactly what we needed.

  • User:kathyt376

    Trip type:

    Disappointing

    rating05 Nov 2022

    I definitely will not be returning to this hotel. The pictures on the website does not depict how the hotel looks. There were Spiders in the room, receptionist was the bartender and server, next to a truck stop, McDonalds in the hotel, and it was so hard to get too. Do not stay here. Pamela Schilcher, Agentur/Berater at Best Western Hotel Am Walserberg, responded to this review Dear Ms Kathy,Thank you for leaving us your feedback regarding your recent stay at our property. We would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We would be glad if you could give us more detailed explanation for your evaluation of our staff and look forward to your response on our e-mail address info@hotel-walserberg.bestwestern.atWe also hope that you will consider staying with us again so that we can have another chance to provide you with a better experience. Sincerely,Your Best Western am Walserberg Team

  • User:Ganditravels

    Trip type:

    Very smart stopover hotel

    rating22 Sept 2021

    The hotel is part of the motorway rest area, If you travel in direction of Munich, the access is not easy to find as it is via a small tunnel which takes you under the motorway to the other side. This should be made clearer in the hotel description.Apart from that the hotel seems recently refurbished and tastefully decorated. We had a nice big room with a very comfortable bed. The dinner in the a la carte restaurant was reaonably priced and tasty. The hotel has a beautiful roof garden with lovely views and outdoor seating, highly recommended. We only have two small criticisms - it would be nice to have a minibar in the room, and we found the room too warm.

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