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Anantara Palais Hansen Vienna Hotel

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Anantara Palais Hansen Vienna Hotel

locationVienna, Vienna

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About Anantara Palais Hansen Vienna HotelAbout Anantara Palais Hansen Vienna Hotel

Location

This urban hotel is located in the centre of Vienna. Its setting is especially ideal for business travellers.

Facility

Guests can enjoy the pleasant ambience of one of the 152 rooms and 18 junior suites. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available. 7 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A stereo system and WiFi (no extra charge) are provided as well. A vanity mirror and a telephone are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. The water sports offered include snorkelling. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and hydrotherapy treatments. An entertainment programme and a casino round out the entertainment options.

Meals

Dining facilities include 2 restaurants, a dining room and a bar. A lunch à la carte and a dinner à la carte offer enticing dishes and plenty of variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Anantara Palais Hansen Vienna Hotel Amenities at Anantara Palais Hansen Vienna Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Casino

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1510

Very Good

218

Average

62

Poor

33

Terrible

20

Recent Reviews: 1843

  • User:Iffatb

    Trip type: Business

    Warm, Attentive, and Memorable

    rating17 May 2026

    The best hotel experience I’ve had in Vienna.Exceptional service, incredible attention to detail, and a truly warm atmosphere throughout our stay at the Anantara Palais Hansen Vienna Hotel.A special thank you to Karim and Daysel for taking such wonderful care of us and making our stay unforgettable. Their kindness, attentiveness, and personal touch made all the difference. Rainer Satovitsch, Other at Anantara Palais Hansen Vienna Hotel, responded to this review Dear Iffatb,thank you for your generous feedback. We are delighted that your stay was so memorable and that Karim and Daysel contributed positively to your experience.We look forward to welcoming you back soon.Warm regards,Rainer SatovitschQuality & Development ManagerAnantara Palais Hansen Vienna Hotel

  • User:aegisscg

    Trip type: Family

    Amazing Stay

    rating15 May 2026

    Great hotel in a very good location. From the moment you step in everybody was so friendly and gave an amazing service. Rooms are clean and good size. The breakfast was wonderful and the service was excellent. Special mention to the breakfast manager Lindsey for a great service and friendly atmosphere. Daysel who welcomes you every morning starts your day in a good feeling. Acquila gave a superb service and friendly smile. Rainer Satovitsch, Other at Anantara Palais Hansen Vienna Hotel, responded to this review Dear aegisscg,Thank you for your kind feedback. We are delighted that you had an enjoyable stay and truly appreciate your generous words.We value your recommendation and look forward to the pleasure of welcoming you back soon.Warm regards,Rainer SatovitschQuality & Development ManagerAnantara Palais Hansen Vienna Hotel

  • User:UKSurgeon

    Trip type: Couples

    Exceptional hotel with service to match….

    rating04 May 2026

    This is truly an outstanding hotel with absolutely nothing left to be desired. We spent the May bank holiday weekend on the occasion of my birthday and were treated with a room upgrade to a Premier suite with a lovely chocolate cake, balloons and a bottle of fizz to greet us in our room when we arrived.The suite was truly exceptional with elements of luxury in every aspect. What really stood out however was the outstanding service and hospitality provided by every member of staff but special mention to Lindsay and Kerim who provided us with wonderful service and a constant smile every day. We would not consider staying in any other hotel for our next visit to Vienna. Rainer Satovitsch, Other at Anantara Palais Hansen Vienna Hotel, responded to this review Dear UKSurgeon,thank you for allowing us to be part of your birthday celebration. It was a pleasure to host you on such a special occasion.We are delighted to know that your stay felt effortlessly memorable and that our team’s thoughtful hospitality left a lasting impression.We are truly honored to be your preferred choice and look forward to welcoming you back whenever your travels bring you to us again.Warm regards,Rainer SatovitschQuality & Development ManagerAnantara Palais Hansen Vienna Hotel

  • User:LA1968

    Trip type:

    Wonderful city break

    rating27 Apr 2026

    We spent a short city break in this luxury five stars, where we were wonderfully welcomed with an upgrade in our room giving us a suite instead of the junior suite we had booked. All the staff (reception, room service, concierge, spa, etc.) was very friendly and helpful, if we will come back in Vienna, will certainly stay in this hotel, located within walking distance to all main attractions. Rainer Satovitsch, Other at Anantara Palais Hansen Vienna Hotel, responded to this review Dear LA1968,Thank you for sharing your thoughtful feedback. We are delighted to know that the service and warm hospitality of our team made your city break a memorable experience.It is rewarding to hear that your stay met your expectations and reflected the standards of care we continuously strive to uphold.We look forward to welcoming you back on a future visit.Warm regards,Rainer SatovitschQuality & Development ManagerAnantara Palais Hansen Vienna Hotel

  • User:anthonye76

    Trip type: Couples

    Glad we stayed here.

    rating23 Apr 2026

    We recently stayed here and I am so glad we did. An upgrade to a Junior suite is always welcomed and appreciated.This is a wonderful 5* Hotel located away from the busy tourist centre but only a short walk, tram or U bahn to reach it. And yet there are great local restaurants and Cafes nearby.It is a breath of fresh air compared to the traditional, puffed up priced, Vienna greats. The staff are helpful and friendly without being too stuffy.The interior design is absolutely beautiful, even if such things are a matter of taste; it is a refreshing change from Austria circa 1880.The Guest Relations Manager went out of his way to make our stay in the capital a memorable experience.Highly recommended. Rainer Satovitsch, Other at Anantara Palais Hansen Vienna Hotel, responded to this review Dear anthonye76,We truly appreciate your kind feedback and recommendation. It is a pleasure to know that you enjoyed your upgrade, our prime location, and the attentive, welcoming service from our team.Your compliments regarding our Guest Relations Team are especially valued and reflect our dedication to creating meaningful, memorable stays.We look forward to welcoming you back very soon.Best regards,Rainer SatovitschQuality & Development ManagerAnantara Palais Hansen Vienna Hotel

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