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Andaz Vienna Am Belvedere

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Andaz Vienna Am Belvedere

locationVienna, Vienna

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About Andaz Vienna Am BelvedereAbout Andaz Vienna Am Belvedere

Location

This hotel is located right in the heart of Vienna.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Rooms include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi are provided as well. Slippers and the daily newspaper provide additional comfort in the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Andaz Vienna Am Belvedere Amenities at Andaz Vienna Am Belvedere

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Squash

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1101

Very Good

147

Average

47

Poor

38

Terrible

31

Recent Reviews: 1364

  • User:JG20001

    Trip type:

    Excellent location

    rating18 May 2026

    We stayed a the hotel for the Eurovision week. While a little out of the city center, it is super convenient to get just about anywhere in under 20 minutes via trams and trains. The hotel was exceptionally clean, and the room was well appointed. Would stay there again.

  • User:Farhan K

    Trip type:

    Great stay at the rebranded Hyatt Regency

    rating12 May 2026

    A huge shout out to Thi Dung Bui who checked us in. Despite being busy at the front desk, I noticed how she made sure to treat each guest with proper time needed to check in and not rush the process. She also acknowledged the Discoverist status and the room was really contemporary and clean. The property is also located at a good location.

  • User:Anatnaveh

    Trip type: Business

    The Andaz soul is gone — now it just feels corporate.

    rating06 May 2026

    Dear team,I would like to share some honest feedback regarding my recent stay, as someone who has stayed at Andaz Vienna multiple times in the past and genuinely loved the hotel.What always made Andaz Vienna special to me was its unique boutique atmosphere, attention to detail, warmth, and the feeling that everything was thoughtfully curated. Unfortunately, during this stay, I felt that some of this special touch was missing.I would like to clarify that on one of the days, I personally requested that my room would not be serviced, so the room itself not being cleaned was not the issue. However, afterwards I only requested a simple refill of coffee and drinks for the following morning, and unfortunately this was not done either.In addition, on my checkout day, I specifically requested after breakfast that assistance with luggage and checkout be arranged around 10:00, as I needed to leave on time to collect my rental car. Unfortunately, this request was completely forgotten, and only after I approached reception myself and asked what happened with the bellboy/luggage assistance, I was told: “We forgot.” As a result, I came very close to being late for my car pickup and potentially being charged for an additional rental day.Beyond these operational issues, I also felt that the overall atmosphere and attention to detail are no longer quite at the same level I remembered from previous stays. The breakfast still appeared visually similar, but it no longer felt as refined, carefully maintained, and special as it once did. In the past, breakfast at Andaz Vienna truly felt exceptional.More generally, the hotel now feels more aligned with a Regency-style standard rather than the distinctive Andaz concept I previously experienced. I also personally feel that some of the newer flashing lighting elements in the lobby, which perhaps are intended to create a more modern or Instagram-style atmosphere, unfortunately make the space feel less elegant and somewhat cheaper in character compared to the sophisticated atmosphere the hotel once had.I am sharing this feedback honestly because I truly appreciated this hotel for many years, and I sincerely hope that during future stays I will once again experience the warm boutique feeling, thoughtful touches, and refined atmosphere that originally made Andaz Vienna so special.Warm regards,Anat Naveh Angerholzer von Tannenforst

  • User:lachellev1998

    Trip type: Business

    A- have to go - to place

    rating02 May 2026

    Great hotel, great experience and great time here! Staff is absolutely amazing, service - off the charts Andaz Vienna, Owner at Andaz Vienna Am Belvedere, responded to this review Dear Iachellev, Thank you very much for your fantastic feedback. We’re delighted to hear that you had such a great experience and that you especially appreciated our team and the level of service.It’s wonderful to know that your stay felt like a “must-return” experience for you. Your kind words mean a lot to us and will be shared with the entire team.We very much look forward to welcoming you back again soon.Warm regardsWolfgang PaczullaGeneral Manager

  • User:MikeSantaMonica

    Trip type: Couples

    Whether an Andaz or Hyatt Regency, the Hyatt Regency Vienna exceeds all expectations

    rating01 May 2026

    Recently rebranded from an Andaz, the Hyatt Regency Vienna is a perfect spot, close to the Metro, from which to visit all that Vienna has to offer. Stylish, modern and beautiful rooms. the Hyatt Regency is up there with the best Hyatt Regencies (i.e., Dusseldorf). The team members were wonderful and eager to please, and the roof top bar is a stand out with its gorgeous City views. Can't wait to return to the Hyatt Regency Vienna for a longer stay. We loved it Andaz Vienna, Owner at Andaz Vienna Am Belvedere, responded to this review Dear Mike, Thank you very much for your wonderful feedback. We’re truly delighted to hear that you enjoyed your stay and that you found our location, rooms, and overall design so appealing.It’s especially rewarding to know that our team made such a positive impression and that you enjoyed the rooftop bar and its views over Vienna.We sincerely appreciate your kind words and are very much looking forward to welcoming you back for a longer stay in the future.Warm regardsWolfgang PaczullaGeneral Manager

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