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Arcotel Wimberger Wien

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Arcotel Wimberger Wien

locationVienna, Vienna

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About Arcotel Wimberger WienAbout Arcotel Wimberger Wien

Location

This city business hotel is located in Vienna's vibrant 7th district, just 10 min from the Museums Quartier, and Mariahilfer Straße, Vienna's biggest shopping street, is just around the corner. Stephansplatz square and the city centre are around 3 km from the conference hotel, as are city centre attractions such as Viennese Hofburg, Viennese parliament, Schönbrunn Castle and St. Stephan's Cathedral. Guests will find a bus stop and metro station just 100 m from the hotel and the Westbahnhof train station is around 5 km away. Vienna - Schwechat International Airport is approximately 25 km away.

Facility

The hotel was modernised in 2023. The hotel has 6 junior suites, 7 suites, 12 single rooms and 209 double rooms, which are located on 8 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel doctor. Bicycle storage for no extra charge is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with projector, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service. 12 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony or terrace is among the standard amenities in the rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Guests can also book separate bedrooms. For a fee, extra beds or children's beds can be provided for little travellers. A safe and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 225 non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. Leisure options at the hotel include a gym, billiards, callisthenics and a spa. For a fee, guests can also enjoy a sauna and massage treatments.

Meals

Dining facilities include a breakfast room, a bar and a piano bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include half board and full board. A hot breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Vegetarian dishes and vegan food are available upon request and for an additional charge. For a fee, there are also non-alcoholic beverages and alcoholic beverages.

Payment

All major credit cards, including American Express, VISA, AMEXCO, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Arcotel Wimberger Wien Amenities at Arcotel Wimberger Wien

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

    • -

      Foyer

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

    • -

      Packaged meals

    • -

      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Restaurants

0 m

Public Transport

100 m

Underground/Over ground Station

100 m

Train Station

500 m

Shopping opportunities

800 m

Park

1 km

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

296

Very Good

457

Average

224

Poor

65

Terrible

67

Recent Reviews: 1109

  • User:Alixcol

    Trip type: Couples

    Great customer care in a difficult moment

    rating05 May 2026

    I had to leave the hotel after the first night due to a family bereavement. After a small initial difficulty with communication, the management reviewed my situation carefully and was extremely kind in refunding all the unused nights of my stay.I really appreciate the understanding and professionalism shown in the end. Thank you again.

  • User:Stay03858426343

    Trip type: Couples

    Good in parts with some issues

    rating22 Apr 2026

    We stayed 5 days in a deluxe room with wellness included. Location is great near U6 station and westbahnhof and trams. Breakfast was amazing with lots of choice. Room was large and clean and we liked we could choose when it was cleaned - good environmental option. Would not want to be there in summer as air on was next to useless. When we capped the technician he shrugged and showed us how to open the window - even though there is a sticker on the window saying dont open with aircon on! Of course with window open its too noisy to sleep. The wellness centre on the 7th gloor had a great sauna, showers and hot tub plus loungers. The experience was spoilt by noisy children jumping in and their mothers opening windows to smoke. The bar area has a good vibe however on the one occasion we tried to use it the barman blanked us. We ended up walking out after he served some German speakers who came in after us. 3 stars are cor room, location and breakfast. Guest Relation, Gästeservice/Empfang at Arcotel Wimberger Wien, responded to this review Dear Guest,Thank you very much for your detailed review and for sharing your experience with us.We are pleased to hear that you appreciated our great location close to the U6, Westbahnhof and tram connections, as well as our spacious and clean deluxe room. It is also very nice to know that you enjoyed our breakfast and valued the option to choose when your room is cleaned as part of our environmental approach.At the same time, we regret that several aspects of your stay did not meet your expectations. We are sorry that the air conditioning did not provide the comfort you expected and that the situation was not handled more helpfully. We also regret that your wellness experience was disturbed by noise and inappropriate behavior from other guests. Your comments regarding the bar service are equally concerning, and we apologize that you were not attended to as you should have been.Your feedback will be shared with the responsible departments so that we can review our service standards, communication and controls in these areas.We are pleased that you enjoyed the room, location and breakfast, but we are sorry that the overall experience was affected by these issues.Best regardsYour ARCOTEL Wimberger Team

  • User:Relax20441962171

    Trip type: Family

    Very pleasant stay

    rating27 Dec 2025

    We've spent amazing three nights in this hotel. They serve a very nice breakfast with good varieties and very tasty food. We got a room upgrade upon arrival, very spacious and with an extra bed for our 5yo child. The only downside is that if you want your room to be cleaned you need to book in advance. We did so but still noone came to clean it during that specific time. Lisa Loike, Gästeservice/Empfang at Arcotel Wimberger Wien, responded to this review Dear Guest,thank you very much for sharing your feedback and for your kind words about your stay. We are delighted to hear that you had a very pleasant three-night stay with us and that you enjoyed our varied and tasty breakfast. It is also wonderful to know that you appreciated the room upgrade and the spacious accommodation for your family.At the same time, we sincerely apologize for the inconvenience regarding room cleaning. Although housekeeping is provided on request as part of our sustainability concept, it is certainly not acceptable that the requested cleaning was not carried out at the scheduled time. We fully understand your disappointment and regret that this affected your otherwise positive experience. Your feedback has been shared with the relevant team to ensure better coordination and reliability in the future.Thank you again for your honest and constructive feedback. We hope to welcome you back to the ARCOTEL Wimberger again and provide you with an even more seamless and enjoyable stay.Kind regards,Your ARCOTEL Wimberger Team

  • User:Sqeeky17

    Trip type: Solo travel

    Horrible

    rating03 Dec 2025

    Worst experience ever. They did not have any rooms cleaned and I sat in the lobby for over 2 and 1/2 hours waiting for a room. Meanwhile it got dark outside so now I can't go find dinner. And a bus load of about 35 people just came in and they have no rooms ready for them. The lobby is a horrible loud mess. ARCOTEL Wimberger Wien, at Arcotel Wimberger Wien, responded to this review Dear Guest,we are very sorry to read about your experience and sincerely apologize for the long wait and the frustration this situation caused.Waiting over two and a half hours for a room is absolutely not acceptable, and we fully understand how disappointing it is to lose valuable time—especially when it affected your plans for the evening. The situation you describe in the lobby should not have happened, and we regret that the high volume of arrivals combined with delayed room readiness led to such an unpleasant atmosphere.Please be assured that this does not reflect our usual standards. We take your feedback very seriously and will review the processes between housekeeping and reception to prevent such situations in the future.Thank you for sharing your experience with us. We truly regret that your stay began in this way and apologize for the inconvenience caused.Kind regards,Yur ARCOTEL Wimberger Team

  • User:jwar b

    Trip type: Family

    Management doesn't care about guest.

    rating25 Aug 2025

    We did not enjoyed out stay at all.Property is very good,breakfast was excellent but management of this hotel is horrible.We had air condition issue that never fixed and manager said we don't have fan or cooler.due to very hot weather we did not sleep all night.On check out manager apologised and promised me that I'll get refund of €43.When I checked my bank statement after my holidays there was charged from the hotel for €43.since then I am emailing to them to management/reservation and responsible member but no one reply back to me.So please make sure check your bills before you pay or make sure all refund in right place before you leave the hotel.I stayed many hotels but this hotel sais breakfast finished at 10.30 am but staff taking all food and everything out by 10 am. Lisa Loike, Gästeservice/Empfang at Arcotel Wimberger Wien, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We truly regret to hear that your stay did not meet your expectations and sincerely apologize for the inconvenience you experienced.While we’re glad to hear you appreciated the property and enjoyed our breakfast, we’re very sorry about the issue with the air conditioning and for the discomfort it caused during your stay. We understand how important a good night’s rest is, and it’s unfortunate that we were unable to resolve the issue promptly.Regarding the €43 charge: please accept our sincere apologies for the confusion. Instead of processing the refund as intended, the amount was mistakenly charged. However, we corrected the error immediately and the full amount—including the originally promised refund—has been credited back to your account.Please note that depending on your bank, it may take 1 to 3 weeks for the refund to appear on your statement. We kindly ask for your patience in this matter and again apologize for the error and the delay.Lastly, we appreciate your comment about the breakfast hours. Our breakfast officially runs until 10:30 AM on Saturday and Sunday, and we will ensure our team is reminded not to begin clearing items before then.Thank you again for your feedback—it helps us improve. If there’s anything further we can do, please don’t hesitate to reach out directly.Kind regards,Your ARCOTEL Wimberger Team

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