Austria Trend Hotel Ananas

Recent Reviews: 2240

• User:Pioneer49644136315

  Trip type: Couples

  Excellent Hotel Staff

  07 May 2026

  The front desk staff were very kind and helpful in contacting our travel agent when there was an unfortunate delay receiving our travel vouchers. Christian Reitbauer, General Manager at Austria Trend Hotel Ananas, responded to this review Dear Pioneer49644136315,Thank you for your positive feedback regarding our front desk staff. We are pleased to hear that they were able to assist you during your travel voucher delay. Your appreciation motivates our team to continue delivering excellent service.Sincerely,Christian Reitbauer and your Austria Trend Hotel Ananas Team

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• User:Klaus P

  Trip type: Family

  Transparent bathroom door

  01 Apr 2026

  Bathroom door transparent and completely open on the sides Christian Reitbauer, General Manager at Austria Trend Hotel Ananas, responded to this review Dear Klaus P,Thank you for sharing your feedback regarding the bathroom design. We understand that privacy is a significant concern, and we appreciate your comments as they help us improve our services.Mit freundlichen Grüßen Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

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• User:Karen F

  Trip type: Couples

  Basic rooms in a good location

  15 Mar 2026

  Not a four star hotel, which they claim to be. The hotel is full of tour groups. The breakfast is mediocre. The room have fewer amenities than your basic American holiday Inn. No indoor English language television. Christian Reitbauer, General Manager at Austria Trend Hotel Ananas, responded to this review Dear Karen,Thank you for your feedback regarding your recent stay. We appreciate your comments about our location; however, we regret that you found the amenities and breakfast offerings did not meet your expectations. Your insights are valuable as we strive to enhance our guest experience.Best regards,Austria Trend Hotel Ananas

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• User:lorirP3256IV

  Trip type: Friends getaway

  Screaming teens ... don't go

  27 Nov 2025

  We were with a tour of seniors. We requested 2 beds, got one bed. They put one of us in another room for a night, then set up a rollaway cot the next, then we got a 2 bed room for the last 2 nights. My friend changed rooms, packing up, 3 nights! Second: The hotel was filled with high school students every night, no supervision, running up and down the halls until 11 pm, sometimes even 3 am. Phoned front desk, they couldn't do anything. Where were the teachers? It's a central location right by a underground station, but don't recommend at all unless hordes of loud teens running up and down the halls to all hours is OK with you. Lastly, the opaque glass sliding door for the bathrooms need to go. No lock and they won't stay closed so no privacy at all. Christian Reitbauer, General Manager at Austria Trend Hotel Ananas, responded to this review Dear Lori R,Thank you for taking the time to share your feedback regarding your recent stay at Austria Trend Hotel Ananas. We genuinely appreciate your input, as it helps us identify areas where we can improve the guest experience.I would like to sincerely apologize for the inconveniences you encountered during your stay, particularly regarding the room arrangements. It is our goal to provide our guests with the accommodations they specifically request, and I regret that we fell short in this instance. The situation you described, where you and your friend had to change rooms multiple times, is not reflective of our usual standards.Regarding the noise from other guests, especially the high school groups, I understand how disruptive this can be. We do our utmost to create a pleasant atmosphere for all our guests, and I regret that the noise levels affected your experience. While we strive to manage groups effectively, there are instances when we cannot control the behavior of all guests. Your concerns will be taken into account as we review our policies on group management and noise control.Concerning the bathroom privacy issue you raised, I appreciate your feedback. The design of our bathroom doors is intended to provide a modern aesthetic, but I understand that privacy is paramount. Your comments will be shared with our management team for further consideration.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future under better circumstances.Best regards, Christian Reitbauer and Your Austria Trend Hotel Ananas Team

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• User:1206hayleyb

  Trip type: Couples

  Make your own mind up

  18 Nov 2025

  Yes this hotel has a dirty great crane outside. Not the hotels fault. It did not bother us at all. We only sleep in the hotel and are out and about all day. The hotel cannot be blamed for the crane.I was a little sceptical after reading reviews.Our room was clean and quite large.Everything worked as we would expect and staff were friendly and helpful.No problems worries or issues for us Christian Reitbauer, General Manager at Austria Trend Hotel Ananas, responded to this review Dear Hayley B,Thank you for taking the time to share your experience at Austria Trend Hotel Ananas. We are pleased to hear that you enjoyed your stay and found your room to be clean and spacious. Our team is dedicated to providing a pleasant atmosphere, and it is gratifying to know that you appreciated their friendly and helpful service.We understand that construction can sometimes impact the environment around our hotel, and we appreciate your understanding regarding the crane outside. As you have noted, we strive to maintain a comfortable and welcoming atmosphere for our guests, regardless of external circumstances. We are delighted that this did not detract from your overall experience.Thank you once again for your positive feedback. We hope to welcome you back in the future for another enjoyable stay.Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

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