Caroline Vienna

Recent Reviews: 490

• User: Jan F

  Trip type: Family

  Great central place to stay.

  This hotel is perfect for visiting Vienna, it's very central to all sites. The hotel is clean throughout. The beds are very comfy and the pillows are amazing ??. Breakfast was great with lots on offer. We had hired a car, they gave us access to a private garage (17€ a night but well worth it ) The staff are truly great, they are very helpful and friendly. I am surprised this hotel is a 3* it deser… Read moreThis hotel is perfect for visiting Vienna, it's very central to all sites. The hotel is clean throughout. The beds are very comfy and the pillows are amazing ??. Breakfast was great with lots on offer. We had hired a car, they gave us access to a private garag… Read more

• User: Markéta C

  Trip type: Solo travel

  20.8. - 22.8. 2026

  Beautifully clean, a fantastic and rich breakfast, and above all, incredibly sweet and helpful staff. It makes you feel right at home. I would absolutely love to come back again!Beautifully clean, a fantastic and rich breakfast, and above all, incredibly sweet and helpful staff. It makes you feel right at home. I would absolutely love to come back again!

• User: Branski1874

  Trip type: Couples

  Fine but sort the air conditioning and better manners when dealing with guests

  Checked in, was ok but later on hearing a different receptionist check in other guests we had not been told about wi Fi, gym, and very excellent drinking water. First night we didn’t sleep as air conditioning couldn’t cope. The system looked antiquated and whilst we put this to setting 3 and as low as it would go it made no difference and was loud too. We had an early train to Strasbourg next day… Read moreChecked in, was ok but later on hearing a different receptionist check in other guests we had not been told about wi Fi, gym, and very excellent drinking water. First night we didn’t sleep as air conditioning couldn’t cope. The system looked antiquated and whi… Read more

• User: dr aniket j

  Trip type: Solo travel

  Despite recieving my payment on the 7th January, the front desk bespectacled man accused me of not paying, screamed at me, unsaf

  I have booked many times thru booking.com while visiting europe for last decade and have never faced an unpleasant experience but this hotel is racist. Despite paying on 7th January 2026 itself, the bespectacled man at the front desk screamed at me, accused me of not paying, i showed the message from my bank still he pretended to keep referring to the computer in his office, the hotel is not condu… Read moreI have booked many times thru booking.com while visiting europe for last decade and have never faced an unpleasant experience but this hotel is racist. Despite paying on 7th January 2026 itself, the bespectacled man at the front desk screamed at me, accused me… Read more

• User: Dave C

  Trip type: Friends getaway

  Hotel Receptionist perfection

  From the moment walking through the door, the male receptionist was perfection personified. Helpful, courteous and considerate. A credit to hospitalityFrom the moment walking through the door, the male receptionist was perfection personified. Helpful, courteous and considerate. A credit to hospitality