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Graben

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Graben

Austria, Vienna

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About Graben About Graben

Location

This pleasant hotel lies at the heart of the city in the quiet antiques district directly on St. Stephen's Square where the pedestrianised street begins. There is an underground station just a short distance from the hotel and there are many famous shopping streets, Graben, Kärtner Straße and the Kohlmarkt to be found close by. It is just a stone's throw to links to the public transport.

Facility

The hotel was built in 1918. 56 rooms are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. After an eventful day, guests can work out and recharge in the gym. In the evenings, guests can unwind to live music.

Meals

Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. Lunch and a dinner à la carte offer enticing dishes and plenty of variety. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Graben

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Gym
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  Number of Pools
- -
  Outdoor Pool(s)
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  Sun loungers

Location

Around this property:

Public Transport

100 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

326

Very Good

420

Average

Poor

Terrible

Recent Reviews: 919

User:Asta Z
Trip type: Business
Room with a view over dead birds
04 Apr 2025
Graben hotel has been my choice for stay during short business trips to Vienna for the last 8 years or so. Excellent location, clean and comfortable rooms. It was like that until my recent stay there in March. I got a room on the last floor, it was so small it barely contained a bed, a chair and a s...
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User:ocpair29
Trip type: Couples
Wow...not good at all
06 Mar 2025
Our arrival to this hotel left us late at night, initially, with a positive view. We were told breakfast was included and shown where to go. Our room was extremely small, we knew this, but there was no room for the luggage. We managed and were not too disappointed with this. The room had a street vi...
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User:kmmymcc
Trip type: Solo travel
Avoid- smells like a sewer
28 Feb 2025
Gag! The bathroom smelled nauseating. Like an underground sewer! I reported it to the front desk and asked to be switched to another room, but they said none was available. All they did was send a staffer up with a can of air freshener. I had to hold my breath while quickly using the toilet. And I s...
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User:robert_paterson936
Trip type: Couples
Extremely disappointed
05 Jan 2025
The room on the second floor at the rear above the kitchen, had an unpleasant odour. We asked if we could change rooms. They provided a room on the 5th floor. The rooms are dated but functional. The shower screen felt like it was going to fall off every time you moved it. The food in the restaurant ...
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User:Maria S
Trip type: Solo travel
Disappointed
30 Dec 2024
I had an incredibly disappointing stay at this hotel. The treatment I received was absolutely shocking. The keys to my room broke, and when I approached the hotel staff, their attitude was rude and unhelpful. To make matters worse, they charged me 100 euros for the broken keys because I broke it and...
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Graben

Location

Facility

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Sport

Meals

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