Gratzlhotel Karmelitermarkt

Recent Reviews: 123

• User:Sofiya V

  Trip type: Solo travel

  scamming dirty hotel

  16 Oct 2025

  Be careful booking with this hotel, there is mold in the shower, no proper hygiene and horrible awful smell. for the sake of your health do not book with them, they will scam you of your money. I have entered the accommodation and i was shocked by disgusting smell, and when i looked in shower, imagine my shock, where is actual circles of mold. I notified the accommodation’s people immediately, and left it immediately because I couldnt risk my health like that. The accommodation only offered 50 percent with no plausible grounds. Be careful, there are better accommodation in Vienna than this

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• User:KonstantinosVazaios

  Trip type: Family

  disappointment

  17 Jul 2024

  We booked at grätzlhotel Karmelitermarkt for three nights in July 2024.,After the reservation, we received a confirmation email where we were informed that we would be staying in a “street suite” but we never thought that the suite entrance was literally on the street adjacent to a bar / restaurant.The suite’s entrance was a glass door, the pedestrians could see right through the room. The room had curtains that had to be closed all the time for privacy thus darkening the room. Also, there were no windows. At the time of our visit, construction work was ongoing so it was not quiet from the early hours in the morning.The adjacent bar / restaurant had tables across our room so it was noisy all the time and especially at night. The room was separated from the bathroom area with a curtain, so no real privacy when taking a shower. The room itself was not very big, it was rather crowded for three people.I think they should have informed us of the conditions we would be facing.

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• User:Sightsee49596668420

  Trip type: Business

  Really not a plesasant experience!

  14 Mar 2024

  The room is Nice. But! The adress of the hotel you get is not the good location? If you arrive before 15:00 no way to leave the luggages, there is no reception. So, you will take à second cab to the office and leave luggages there as you go around.Oh, the office closes at 17:00...They were kind to send our luggages to the room( 10 minutes drive). The tv is Nice but dossn't work and nobkdy to help If you want an hotel with no services this one is perfect.

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• User:Jennifer C

  Trip type: Couples

  Unique and Spacious Room, no AC and poor Wifi

  30 Sept 2023

  These units are very unique, spacious, and clean and come with a miniature kitchenette. Next door to a nice restaurant and walkable to downtown. We visited in September when the temperature was 80F, and the room didn't cool down until late at night. There is a remote that looks like you can set the temperature, but it doesn't actually work. There is NO front desk, so check-in was very confusing (had to ask the restaurant to call someone to be let in) and replies to messages takes a few days. Website also states that there is free Wifi...but does NOT give you the name or password. When we finally received this info, the network was not even available. So would not recommend if needing to get work done, but if just for sleeping and visiting the city, perfect spot!

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• User:sunny g

  Trip type:

  cool, well appointed and creative

  09 Oct 2021

  i loved my stay here. every apartment is different. exposed brick and cement floors with lush wool curtains and plush bedding and with your own door to the streets of vienna make this a unique, urban adventure. i coud have lived there! and marie, from the office was AWESOME. i thought i wanted a hotel so i could have a front desk, not needed. marie was accommodating and smart and so helpful. so you feel like you live in an artist loft, but you have friends when you need them. cant recommend enough.

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