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Hilton Vienna Waterfront

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Hilton Vienna Waterfront

locationVienna, Vienna

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About Hilton Vienna WaterfrontAbout Hilton Vienna Waterfront

Location

This hotel is situated directly beside the Danube. The convention centres, such as the Austria Center Vienna, as well as the Wiener Prater and Danube Island are all in the near vicinity, around 500 m away. The public transport network are around 300 m from the hotel (Vorgartenstraße underground station, line 1). The airport is a 15-minute drive away.

Facility

367 non-smoking rooms are located on 8 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Sun loungers and parasols on the terrace invite guests to relax and unwind. For guests who wish to keep active, cycling/mountain biking, tennis and bocce are available. Sport and leisure facilities at the hotel include a gym and billiards. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hilton Vienna Waterfront Amenities at Hilton Vienna Waterfront

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

River

10 m

Public Transport

300 m

City Centre

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1741

Very Good

1318

Average

369

Poor

107

Terrible

107

Recent Reviews: 3642

  • User:Cormac M

    Trip type: Couples

    Enjoyable - would stay again

    rating17 May 2026

    Finding reasonably priced accommodation in Vienna during Eurovision week felt almost impossible — which made the Hilton Vienna Waterfront points redemption feel like a genuine win.Connectivity to the airport via an Uber is reasonably priced and convenient.It’s location could be considered a good walk in and out of Vienna centre - but it can be a nice walk. There is also the U2 metro line that runs close by and is well signposted.The Lounge - it was nice, but not spectacular - useful if you are Gold/Diamond. The lounge drinks offering was surprisingly solid, with decent local beers, wine and even sparkling wine. The food wasn’t great though. I’m not sure whether it was my palate for the local food, or whether it was poor local food. I’ll leave that for my continental friends to make a more informed judgement on.The breakfast - was much too crowded. I assume the hotel was full, meaning it was difficult to find a seat for the last 2 hours of 06:30 to 10:30 breakfast period. I think this may have been caused by inclement weather - that meant that no one was sitting outside, and in fact - we ended up in the bar area. There was a good choice of options at breakfast time - though I have seen better at other Hiltons.The room - we found it quite warm in early May and had to resort to sleeping with the window open. With our high floor with a river view - this was fine as there wasn’t a lot of noise from the river. Rooms are larger and roomy - as rooms should be.It has a proper outdoor pool area, which was too cold for us - but probably pretty good in summer.Overall, the Hilton Vienna Waterfront is best suited to travellers who value space, Hilton status benefits and a quieter base over immediate access to Vienna’s historic centre. During busy events like Eurovision, it also represents one of the better-value Hilton redemptions in the city.

  • User:jbi676

    Trip type: Family

    Nice staff, nice breakfast.

    rating07 May 2026

    My child (age 18+) stayed here on her own. She liked the breakfast and said the hotel was nice. A couple days before arrival staff, Alexandra sent an email and it helped to set up my child for a pleasant stay.

  • User:Jason D

    Trip type: Couples

    This is an old, outdated hotel, with multiple problems. Avoid it

    rating07 May 2026

    This is an old hotel, built in the 1980s, with many serious problems. We stayed there from April 30-May 3rd, and the heating/cooling system was completely broken. Both the front desk and the repairman admitted that there was no way to change the temperature in the room..so the room was simply the same temperature as outdoors. As the weather changed on those days, some nights were too cold, others too hot.Another issue is the swimming pool..the hotel building blocks sunlight from the pool in the afternoon...therefore after 1pm the pool is completely in the shade, plus unheated. Breakfast was decent, but the breakfast staff seems really unhappy working there.The bathroom is also of poor quality..there is no ventilation system inside. It's also easy to hear people in the hallways/next door, difficult to sleep well. As a Diamond member, we got upgraded to an Executive room (712), but the executive lounge happy hour food was of low quality.The sauna was also strange..there is no attendant/worker there, just a bunch of completely naked men walking around without even a towel. This can be uncomfortable, and even dangerous if you go there as a girl (my girlfriend did not like it).Finally, the hotel billing system is dysfunctional. I specifically told them to charge a different credit card, than the one pre-authorized at check-in. The said they would, yet completely ignored my request. And good luck reaching them by phone..the system always seem to be down.I've stayed in over 100 hotels so far in my travel career, and I would highly recommend you choose a different place.

  • User:TheCurie

    Trip type: Business

    Worth its name

    rating11 Apr 2026

    Objectively, the hotel merits 5/5, but its location and traffic connection is not really what you want. Other than tah: great service, great breakfast, everything very well done.

  • User:A8235KHianf

    Trip type: Family

    Poor check in service

    rating02 Apr 2026

    Not a good start, having got here just before lunch we were told to come back at 15:00hrs, did so room not ready, told to come back in 30 minutes, still room not ready, call back at 15:40, reception made a call and told to come back in 30 minutes now 16:25hrs and room still not ready, too quick to take my money for breakfast for the four mornings at 264 euros, come on Hilton you can do better please Hilton Vienna Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront, responded to this review Thank you very much for bringing this to our attention. I am truly sorry for the inconvenience and frustration caused by the delay in having your room ready. This is certainly not the start to a stay that we aim to provide, and I fully understand your disappointment.Please feel free to come by the front desk at your convenience. We would very much appreciate the opportunity to speak with you personally and hopefully make things right.Thank you for your patience, and we hope we can still turn this experience into a more positive one. Kind regards,Hilton Vienna Waterfront Team

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