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Hotel Am Augarten

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Hotel Am Augarten

locationVienna, Vienna

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About Hotel Am AugartenAbout Hotel Am Augarten

Location

Located at the heart of Vienna, this hotel lies close to the Prater and within just 10 minutes walk of many sights, attractions and shopping venues. A tram stop is situated directly in front of the hotel and there is a metro station a short walk away.

Facility

The hotel has a lift and features 65 rooms, including 14 single rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator and a microwave is also provided as standard. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, skiing and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including VISA and MasterCard, are accepted for payment.

Amenities at Hotel Am Augarten Amenities at Hotel Am Augarten

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

    • -

      Conference Room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

12

Very Good

22

Average

20

Poor

9

Terrible

14

Recent Reviews: 77

  • User:Anthonyj24

    Trip type: Couples

    Outstanding

    rating21 Feb 2026

    I adore this hotel! No, it’s not luxurious or fancy. But the rooms are spacious and comfortable. It’s well located about 35 minute walk from city center, and maybe 5 minutes from nearest public transit stop. Lots of restaurants within walking distance. Overall, a very comfortable experience! WiFi is also strong. Keep in mind, there are not tv so bring an iPad if that matters to you. But highly recommend!!!

  • User:Laura T

    Trip type: Couples

    Avoid this hotel

    rating25 Oct 2025

    Thankfully, we only stayed one night at this hotel, as the experience was very unpleasant. The photos on Booking.com are misleading – the room looked fine at first glance, except for a hair on the bed. However, when we opened the bathroom, we noticed an unpleasant smell and a dirty shower area, toilet, and toothbrush cup. We didn’t feel comfortable using the bathroom. After a full day in the city center, this was very disappointing. The staff’s response was minimal – they offered us only a “beer on the house.” I expected more willingness to address the issue, but they are probably used to negative reviews regarding cleanliness. I absolutely do not recommend this hotel.

  • User:Josephine S

    Trip type: Family

    Disappointing

    rating26 Aug 2024

    We were very disappointed. The receptionists were often absent. One of the receptionist seemed annoyed to see us. We didn't like the fitted carpet in the room at all. The toilet must be renovated absolutely. We could not open the window, because it was just above the kitchen hood and there was a strong smell. We payed too much for what we had.Breakfast was very expensive and there was a very small choice.The only 2 things we appreciated were: the pizzaria of the hotel and the cleanliness.

  • User:Aleksandra M

    Trip type: Couples

    Super nice hotel and a great time

    rating14 Jul 2024

    For such a price this is a really cool place to stay! Very nice stuff at the reception desk and at the restaurant part of the hotel. Interesting design of the hotel makes it even more comfortable.Room was clean, bad was big and comfortable.Our room number was a little bit hot what wasn’t a surprise because of the hottest summer ever but the small air conditioner was doing the great job!Food in the restaurant was delicious and for the normal price (same breakfast as dinner )The atmosphere of the hotel is very funny and enjoyable so I will recommend it more for young people.

  • User:778saqibr

    Trip type: Family

    Good Location

    rating26 Jun 2024

    I stayed in this hotel with my family (Wife and a son) for one night. The best thing about the hotel is its location. Several public transports are around the corner (Underground, tram, busses) and we could reach the First District in no time. I had booked a family room on the 4th floor. The carpet of the room was a bit dirty, beds were comfortable. The problem that we faced was: Hotel had a ridiculously small lift. It could carry only two people at the same time. I had a baby stroller, and it couldn't fit in the lift. As a family of 3, we had to take turns to go up to the 4th floor and I had to fold the stroller to make it fit in the lift.

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