Hotel Imperial, a Luxury Collection Hotel

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Hotel Imperial, a Luxury Collection Hotel

Name: Hotel Imperial, a Luxury Collection Hotel
Address: Kaerntner Ring 16, Vienna, austria
Telephone: 0204 505 9777
Rating: 4.7

vienna, austria

About Hotel Imperial, a Luxury Collection Hotel

location

This luxurious city hotel is located close to the state opera house, St. Stephen's Cathedral and the famous shopping avenue Kärtnerstraße. Public transport is just a short walk away and the train station is a 20-minute walk from the hotel. In addition, Vienna airport is around 20 km away.

facility

The hotel was built in 1873. The hotel welcomes guests in a 6-storey building with a lift and 138 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Little extras include slippers, daily paper and pillow menu. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a sauna and massage treatments.

meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hotel Imperial, a Luxury Collection Hotel

Facilities (17)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceBicycle HireGaragePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (1)

Massage

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

Family and Kids (1)

Childcare service

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (8)

BathtubHairdryerMinibarTVBathrobesRoom serviceSlippersToiletries

Security (1)

Fire extinguishers

Shopping (1)

Souvenir shop

Sport/Entertainment (3)

SaunaGymEvents

Transfers (1)

Airport Transfers

Location

Vienna, Austria

Kaerntner Ring 16

What's nearby

Public Transport20m
River2km

Check-in from 3:00 PM · Check-out by 12:00 PM

Vienna, Austria

Kaerntner Ring 16

What's nearby

Public Transport20m
River2km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

2050 reviews

Value
Rooms
Cleanliness
Service

Excellent1656
Very Good247
Average75
Poor41
Terrible31

Recent Reviews: 2050

User: Odyssey33184136639
Trip type: Couples
Second stay at Imperial
This was our second visit to Hotel Imperial. We love Vienna and love this particular hotel. The location is excellent, property is beautifully maintained and staff is top notch!We stayed at Hotel Imperial between Sept. 13-16. Our room was exquisite! The rooms are meticulous, clean, spacious an offer turndown service. We always returned to our room after dinner to find a chocolate on our pillow and… This was our second visit to Hotel Imperial. We love Vienna and love this particular hotel. The location is excellent, property is beautifully maintained and staff is top notch!We stayed at Hotel Imperial between Sept. 13-16. Our room was exquisite! The rooms…
User: Z2228RGjeffh
Trip type: Couples
Not Worth the Rating
The hotel has a very Nice Facade but is not worthy of the 5 star rating. The rooms are well appointed but the air-conditioning was noisy, the control panel did not work. We had a drink in the bar, we ordered Martini's, they brought us two Vodka's with olives. But later saw the bar tender pour them out of a bottle for someone else. Breakfast is ok, but not 5 stars, the first morning we just gave ro… The hotel has a very Nice Facade but is not worthy of the 5 star rating. The rooms are well appointed but the air-conditioning was noisy, the control panel did not work. We had a drink in the bar, we ordered Martini's, they brought us two Vodka's with olives.…
User: Lucas O
Trip type: Couples
A Magical and Unforgettable Stay at Hotel Imperial Vienna
Our stay at Hotel Imperial Vienna on January 25, 2025, was truly magical. The hotel is absolutely beautiful, elegant, and full of history. From the moment we arrived, the staff made us feel genuinely welcome and provided exceptional service throughout our stay. Their kindness, professionalism, and attention to detail made our experience unforgettable. We would highly recommend Hotel Imperial Vienn… Our stay at Hotel Imperial Vienna on January 25, 2025, was truly magical. The hotel is absolutely beautiful, elegant, and full of history. From the moment we arrived, the staff made us feel genuinely welcome and provided exceptional service throughout our stay…
User: Shabani K
Trip type: Family
Not to be missed!
One of the most beautiful hotels we got to stay in during our trip to Europe in August! The location, the old world charm, the people.. everything is just perfect! We stayed in Elizabeth suite where the bath was bigger than a room in many hotel! What a beauty it was! On top of all, their cake tasting is an experience which surpasses all… there was a young gentleman (apologies for forgetting his na… One of the most beautiful hotels we got to stay in during our trip to Europe in August! The location, the old world charm, the people.. everything is just perfect! We stayed in Elizabeth suite where the bath was bigger than a room in many hotel! What a beauty…
User: Curiosity678599
Trip type: Family
Horrible check in, tired rooms.
Absolutely HORRIBLE check in experience in the hotel. Booked 4 rooms for my family (my wife and I, children 13,15 and our parents approx 75 y/o).Upon the check in i was told that it can not proceed because apparently the room rate is not available.My entire family was held hostage on spot and we were presented with a choice - rebook at standard rate or LEAVE.Especially rude was an employee on the… Absolutely HORRIBLE check in experience in the hotel. Booked 4 rooms for my family (my wife and I, children 13,15 and our parents approx 75 y/o).Upon the check in i was told that it can not proceed because apparently the room rate is not available.My entire fa…

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