Hotel Prinz Eugen Vienna

Recent Reviews: 1252

• User: Phishfan1

  Trip type: Family

  Don’t stay here!

  Terrible hotel. We had two rooms for three nights and the first night there was no working air for one of the rooms. The hotel lied and said it was working, so even though we had trip insurance we couldn’t be moved to a different hotel. It was so hot in the room and not safe enough to leave the windows open. The next morning they admitted the entire second floor was without air conditioning. There… Read moreTerrible hotel. We had two rooms for three nights and the first night there was no working air for one of the rooms. The hotel lied and said it was working, so even though we had trip insurance we couldn’t be moved to a different hotel. It was so hot in the ro… Read more

• User: LHT1667

  Trip type: Couples

  Get air con sorted!

  Location was great near station. Room was good size. Shower mediocre. Unfortunately our stay was made uncomfortable due to air con which appeared non existent. We asked for help in using it. They gave us another room which really was not any better. A woman of a certain age air con/cool room is a must ??. On the plus side breakfast was good. Soci Assist, Other at Hotel Prinz Eugen, responded to… Read moreLocation was great near station. Room was good size. Shower mediocre. Unfortunately our stay was made uncomfortable due to air con which appeared non existent. We asked for help in using it. They gave us another room which really was not any better. A woman of… Read more

• User: WhoSaidGetOffTheBus

  Trip type: Couples

  Good location, but not 4 stars

  I stayed at the Hotel Prinz Eugen (no longer IHG) for three nights in July. Close to Vienna Central Station (Wien Hbf), the location was ideal. On arrival, the reception staff member was friendly and helpful, giving us tips on where to eat.However, on arrival at our room, we were instantly disappointed. The room was small, tired and basic. Although the fridge-like door and secondary glazed windows… Read moreI stayed at the Hotel Prinz Eugen (no longer IHG) for three nights in July. Close to Vienna Central Station (Wien Hbf), the location was ideal. On arrival, the reception staff member was friendly and helpful, giving us tips on where to eat.However, on arrival… Read more

• User: FireflyJH

  Trip type: Solo travel

  Vintage Vienna

  Hotel directly opposite main train station - great for connections.The reception staff were always super friendly and helpful.Bed very comfy and big.Room very spacious!Air con effective if a little noisy.I paid about £100 a night and i think that is an appropriate price point for room with balcony.Disliked · It's not in the centre of Vienna as such.It's dated. It looks like it was last renovated i… Read moreHotel directly opposite main train station - great for connections.The reception staff were always super friendly and helpful.Bed very comfy and big.Room very spacious!Air con effective if a little noisy.I paid about £100 a night and i think that is an appropr… Read more

• User: ABlakeLondon1

  Trip type: Solo travel

  intentionally misselling rooms

  I booked a king room with one extra-large double bed and a balcony.The room I was given had twin beds and no balcony.The duty manager told me that the hotel does not have any double beds and all rooms are twins.I have no idea why they provide an option for a king room but it is being completely missold.I booked a king room with one extra-large double bed and a balcony.The room I was given had twin beds and no balcony.The duty manager told me that the hotel does not have any double beds and all rooms are twins.I have no idea why they provide an option for a k… Read more