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Ibis Vienna Airport

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Ibis Vienna Airport

locationVienna, Vienna

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About Ibis Vienna AirportAbout Ibis Vienna Airport

Location

This hotel is located in Schwechat.

Facility

The hotel has a lift and features 76 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the king-size bed. Extra beds can be requested. A desk is provided. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, a radio and WiFi (no extra charge). Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including crazy golf, golf, a gym, callisthenics and aerobics.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request.

Amenities at Ibis Vienna Airport Amenities at Ibis Vienna Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Minigolf

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

55

Very Good

84

Average

63

Poor

25

Terrible

25

Recent Reviews: 252

  • User:Troy D

    Trip type: Business

    THIS IS NOT AN AIRPORT HOTEL

    rating04 May 2025

    Ibis has repurposed this shabby truckers rest stop into a trap for people looking to stay inexpensivly “at” the airport. THERE IS NO SHUTTLE BUSinstead you will be offered a 50 euro taxi to the airport to catch your flight It is not the speedy 10 minutes by road they claim unless you are driving at midnightTHE ROOMS ARE SMALL AND SHABBYTHE AREA BEHIND THE HOTSL ISNONE HUGE TRUCK PARK noisy 24/7 By the time I added up inbound and outbound taxis, stress and wait time .. it would have been cheaper to actually stay in the more expensive terminal hotel

  • User:927lindsaym

    Trip type: Family

    For a last minute canceled flight it was perfect

    rating04 Feb 2025

    Everything inside the hotel you would need - restaurants, Caffe, bars, and shop. Great selection of food choices.Hotel is in the middle of nowhere!Only down fall......NO HOTEL SHUTTLE OR TRANSFER. USE UBER (HALF THE PRICE) EITHER WAY 18EURO CHARGE EXTRA TO GO FROM HOTEL TO AIRPORT.Taxis are very expensive - everything in general is very expensive there.However got the hotel for less than 100euro for 1 night twin room.TV had no international channels, no netflix or you tube apps etc.Very clean, comfortable beds.

  • User:Tony T

    Trip type: Business

    Feedback: Location; Unanswered Pre-Arrival Query

    rating14 Dec 2024

    The hotel’s location may suit travelers with road access, but I hope the hotel would consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Let's be honest - the hotel is located far, at a reasonable distance away from the airport. It would be great if the Management provides an airport shuttle. In general, I have mixed feelings after my stay at the Ibis Vienna Airport hotel.I am very Thankful for the thoughtful reply of the Resident Manager. He took the time to address my concerns (via email) after my stay. I appreciate their effort put into ensuring a positive guest experience, and I am glad to hear that they are reviewing the clarity of the hotel's location details to avoid any misunderstandings.However, I'd like to provide some additional context regarding my experience in November. On 29th October 2024, I sent an email to Ibis Vienna Airport with the following question:“Hello (...) I may need to spend the night at your hotel in between flights. Question: How can I reach the Ibis Vienna Airport hotel from Vienna Airport (VIE)? What are the options?”Unfortunately, I did not receive a response to that inquiry, which could have helped clarify the logistics of reaching the hotel in advance. I arrived on 2nd of November, and I believe a timely reply would have been instrumental in managing expectations and ensuring a smoother arrival.While I appreciate the courteousness of the staff during my later phone call, and during my stay, the initial lack of clarity about the location and accessibility did cause significant inconvenience, especially given my tight travel schedule.Once again, I do understand that the hotel’s location may suit travelers with road access, but I hope you consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Those relying on train would need to make a connection (change trains) at Vienna central station.Thank You again for Your kind offer to assist with any future bookings or recommendations. I genuinely value Your commitment to improving the guest experience, and I hope these suggestions will be helpful.Wishing You and Your team all the Best,Anton M. TonchevAccorPlus Platinum Member

  • User:Bgglobal

    Trip type: Couples

    Formal complaint ignored.

    rating30 Jun 2024

    My husband and I checked in late in the evening after travelling 16 hrs by car. We went straight to bed. We woken up most of the night scratching with bites, we put the full lights on blood on curtains, looks like washed up vomit on carpets, very dirty and smelly, dirt on shower and toilet. This was a dreadful night . Not even a 1 star. Ben's very old and uncomfortable with bugs. We paid just less than 200 euros for one night to come out with a rash. We checked out at 7am mentioned to reception, his reply was he didnt know about this, not even I'm sorry or will make a complaint to management. Not even water in the room upon arrival. I asked reception, he said you can drink the tap water from the bathroom...well what a nice welcome, I went to buy water after a long tiring travel. I had no option to complain to Accor to contact them directly by email. It was a waste of time making a formal complain at reception as they shown no interest in their profession on night and day duty. No option to change rooms .

  • User:sabrinaMinn

    Trip type: Business

    Noisy and not as advertised

    rating16 May 2024

    Not as advertised. Rooms were noisy; sound came from outside traffic, hallway chatter and Nextdoor rooms. The “room darking” shades have a large gap at the bottom which the parking lot lights shine into the room.The soap disperser next to the sink was full but did not work. Check is easy and WiFi works well. General Manager, General Manager at ibis Vienna Airport, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Ibis Vienna Airport. We sincerely apologize for the issues you encountered and the inconvenience they caused.We regret to hear that the noise levels and the room conditions did not meet your expectations. We understand how important a quiet and comfortable room is for our guests, and we will address the soundproofing and the shade gap immediately. Additionally, we apologize for the malfunctioning soap dispenser and will ensure our maintenance team rectifies this issue promptly.On a positive note, we are glad to hear that you found the check-in process easy and the WiFi satisfactory.Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and restful stay.Warm regards,Georg PollerusResident ManagerIbis Vienna Airport

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