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Ibis Wien Mariahilf

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Ibis Wien Mariahilf

locationVienna, Vienna

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About Ibis Wien MariahilfAbout Ibis Wien Mariahilf

Location

This hotel is located in the centre of Vienna, close to Westbahnhof and the famous shopping mile of Mariahilferstraße. From the hotel, guests are only steps away from the underground station Westbahnhof (200 m away), enabling quick and easy access to the city centre (taking around 5 minutes).

Facility

The hotel welcomes guests in a 13-storey building with 3 lifts and 341 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage (for a fee) and a car park. Further services include a babysitting service, a childcare service, medical assistance, room service and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A fax machine is available for guests' business needs. Lectures, presentations and meetings can be held in one of the 6 conference rooms.

Rooms

Rooms feature a living room and a bathroom. Central heating ensures comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Vegetarian dishes and children's meals can be prepared on request. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Ibis Wien Mariahilf Amenities at Ibis Wien Mariahilf

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Gym

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

351

Very Good

808

Average

304

Poor

74

Terrible

31

Recent Reviews: 1568

  • User:Peter_nady

    Trip type: Couples

    Good for a Short Stay, But Missing Some Basic Amenities

    rating15 Mar 2026

    Overall, my stay at Ibis Wien Messe was good. The hotel is simple and works well if you’re just looking for a place to sleep and go. The location is convenient, as it is very close to two metro stations, which makes getting around Vienna very easy.However, the room lacks several basic amenities. There is no minibar, no telephone to contact reception, no safe box, and the bathroom does not have a proper ventilation system. Despite these missing features, the hotel is still a practical option for a short stay if your main priority is location and a clean place to rest. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for sharing your detailed feedback with us. We are pleased to hear that you had a good overall stay and appreciated our convenient location close to two metro stations, making it easy to get around Vienna.We are also glad that you found the hotel clean and suitable as a practical place to rest, especially for a short stay.At the same time, we appreciate your comments regarding the room amenities. Please note that items such as minibar, safe, and telephone are not part of our standard room equipment, as we focus on offering functional and comfortable accommodation at a good value. Regarding the telephone, we would like to inform you that these have been removed from all rooms as the system was recently updated and the previous devices were no longer functional. However, the reception can easily be reached at any time via the chat function or the telephone handset available in the digital hotel information.We also take note of your comment about the bathroom ventilation and will forward this to our technical team for review.Thank you again for your honest feedback. We hope to welcome you again in the future.Sincerely,Daniel WelserGeneral Manager

  • User:Strathpeffergirl

    Trip type: Friends getaway

    3 nights in Vienna

    rating02 Mar 2026

    Check in was not easy, on arrival the receptionist couldn’t find us on the system so sent us next door without even asking for our reservation no, luckily a staff member at the Ibis budget sorted things out.We stayed in a Sherlock Holmes themed room which we found a little odd?! The room was very basic, no kettle or tea and coffee facilities. No bedroom bin.The bed was rock hard and appeared to be a mattress topper on a bed base.Room service didn’t take away dirty cups etc but did replace towels and make up the beds.We did not try the food or bar.Most staff were friendly and helpful.I would not stay here again but the location of the hotel was excellent for us. Easy to take the underground a couple of stops to the city centre for major tourist attractions.We also found a fantastic little bar, Mahrischer Spatz 1925, for food and drink literally across the road and went there two nights in a row as it was so good! Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback about your stay. We truly appreciate your honest comments.We are very sorry to hear about the inconvenience during your arrival. Being sent to the neighboring hotel without first checking the reservation number should not have happened, and we apologize for the confusion caused at check in.We also regret that certain aspects of the room did not meet your expectations. Facilities such as kettles or tea and coffee making equipment are not part of our standard room amenities. At the same time, we appreciate your comments regarding the friendliness of most of our staff.Thank you again for sharing your experience. Your feedback is valuable and helps us continue improving our service.Sincerely,Daniel WelserGeneral Manager

  • User:nbywg

    Trip type: Couples

    OK Hotel in good location

    rating30 Aug 2025

    We stayed in this hotel in August 2025. It was our the very first experience with IBIS chain. Bad surprise that this hotel didn't have neither fridge nor microwave in a room. However, room itself has good size for European hotels. We were able to move around and place our suitcases there. Very close to subway and train stations, which made travel to/from airport super easy. Not many restaurants around, but we found couple grocery stores in 5 minutes walk and it helped. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for sharing your impressions of your stay with us in August. We’re glad to hear that you appreciated the room size, the convenient location close to the subway and train stations, and the nearby grocery stores. We’re sorry for the disappointment regarding the absence of a fridge or microwave. Please note that these amenities are not part of the standard equipment in the IBIS 3-star category in Austria, and we do not advertise them as being available in our rooms. We truly value your feedback and will share your comments with our head office. We hope to welcome you again and provide you with another comfortable stay.Sincerely,DanielaAssistant to General Mananager

  • User:My G

    Trip type: Family

    Might try to boil you

    rating17 Jul 2025

    The water temperature was dangerously unstable, 3-5 seconds of icy water and 3-5 seconds of water hot enough to literally boil your skin off, constantly alternating. I did enjoy the waffles for breakfast though. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for sharing your experience. We sincerely apologize for the unstable water temperature you encountered—that certainly shouldn’t happen and we understand how uncomfortable and unsafe that must have been. We’re glad you enjoyed the breakfast waffles though! Your feedback about the water will be passed on to the maintenance team to ensure this issue is promptly addressed.Sincerely,DanielaAssistant to General Manager

  • User:Angela L

    Trip type: Friends getaway

    Fantastic location & great value

    rating08 May 2025

    Would highly recommended this Ibis, Excellent location, just 3 stops on the metro to Stephansplatz the main town, and lots of amenities. The hotel staff friendly and helpful. Very clean bedrooms and bathroom. Breakfast choice also very good. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you so much for your wonderful feedback and for recommending us! We’re delighted to hear that you enjoyed our convenient location, just a few metro stops from the city center, as well as the cleanliness of our rooms and the variety at breakfast.It’s also great to know that our team made a positive impression with their friendliness and helpfulness. Your kind words are truly appreciated, and we look forward to welcoming you back for another excellent stay!Sincerely,Gerhard TuschetschlägerGeneral Manager

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