Karntner Hof

Recent Reviews: 423

• User:Voyager816061

  Trip type: Couples

  Great location

  29 Sept 2025

  The location was perfect. It was quiet and very centrally located. The room was plain but very clean and comfortable. Breakfast was good. The staff were excellent.

• User:7meg

  Trip type: Friends getaway

  Wonderful Viennese experience

  02 Sept 2025

  This is a charming old hotel that has modern amenities. Staff was friendly and gracious. In a great central location it is easy to walk to destinations. We enjoyed our stay here.

• User:yarivs2019

  Trip type: Business

  Hospitality Undermined by Disrespectful and Hostile Reception

  29 Aug 2025

  I had an extremely unpleasant experience with the front desk. After sending an email to the hotel, I called just to confirm that it had been received. Instead of a simple and professional response, a new staff member at reception (not George or Eric) answered and behaved in a way that was both disrespectful and unacceptable.The manner in which I was treated felt hostile and completely out of place in hospitality. It left the impression of personal animosity or motives that should have no place in a hotel environment.This kind of conduct is a disgrace for any establishment that wishes to call itself professional, and it certainly overshadows the reputation of the hotel. No guest should ever be spoken to or treated in such a way.

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• User:Elissa T

  Trip type:

  19 Jul 2025

  We had a wonderful stay at this adorable hotel. Check in was a breeze. We were traveling as a family of 4 -- 2 parents and 2 20s/late teens kids. We stayed in a two-room suite, which was perfect. The room was clean, and the beds were comfortable. The hotel's included breakfast was awesome and a great way to start each day of our stay. Note that the hotel's elevator is tiny, so we had to go up in shifts, or use the stairs. I tended to take the elevator up and the stairs on the way down. This wasn't a problem, but it's a good thing to know before you book. I would give this hotel 5 stars, but I took off a star for three reasons:1. It took forever for the shower water to get hot. We had to turn the knob to the hottest setting, wait a while, and then regulate the temperature once the hot water made it to the shower. That was frustrating. Also, the hotel provides shampoo and body wash but no hair conditioner. 2. With our room we were provided 1 old-school key with a giant keychain that had the hotel's name and room number on it. That is a huge security issue. If I were a woman traveling solo (which I often am for work), that would make me not stay here.3. Our room could only lock with the key -- from both inside and outside. This is a fire hazard. It also was a problem when 3 of us left the room, and 1 stayed behind. Because we only had one key (and apparently, there is only one key), we had to leave him with the key, and he had to lock it from the inside. He then had to lock the room and bring the key with him when he left to meet us later in the day. I thought this hotel was super cute, and we had a good stay there. But the issues with the key might keep me from booking again if we have the opportunity to go back to Vienna.

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• User:traveler082854

  Trip type: Couples

  Great hotel to stay in.

  24 May 2025

  A lovely hotel in Vienna, it is not in the main traffic area which we enjoy. It has a rooftop garden you can enjoy, coffe is available all day, everything is in walking distance. The room was very clean. Breakfast was delicious, the staff is very friendly and efficient.